Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... See more
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We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... See more
Company replied
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... See more
Company replied
Luke was absolutely fantastic. From the very moment we met him, he was encouraging, incredibly knowledgeable and helpful. Luke got to understand us as a couple very easily and was able to work out wha... See more
Company replied
Company details
- #14 of 398 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 243 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Aldermoor Way, BS30 7DA, Longwell Green, United Kingdom
- 0333 999 9843
4.9
Excellent
4k reviews
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We went to the shop late had a good…
We went to the shop late had a good look around without being rushedand the lady took time to explain all the details of the sale which made me feel relaxed and happy to buymy three piece thankyou .
13 August 2026
Reply from DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Excellent service
Excellent service from Luke at the Longwell Green branch, I would definitely recommend going to their store
6 August 2026
Reply from DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Luke made the whole experience a…
Luke made the whole experience a pleasure his knowledge and guidance helped us through the process of choosing our new furniture. He was great to deal with and is a credit to DFS
12 August 2026
Reply from DFS Furniture - Longwell Green
Hello Dermot,
Thanks for your lovely feedback, we’re glad to hear Luke met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
New Sofas Purchased
We purchased our last sofas through Victor and again this time. He is a wonderful sales person who has a great rapport and patience when dealing with customers. Seriously impressed and he is an asset to your organisation.
11 August 2026
Reply from DFS Furniture - Longwell Green
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Victor was very friendly knowledgeable
Victor was very friendly knowledgeable, did not force us into making a quick sale. Understood our needs and listened to what we had to say. Nothing was too much trouble for him.
9 August 2026
Reply from DFS Furniture - Longwell Green
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Victor.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
The salesman was very helpful and…
The salesman was very helpful and knowledgeable. Came up with options and helped us to select the right sofa based on our needs.
8 August 2026
Reply from DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Andrew was so helpful with answering…
Andrew was so helpful with answering all our questions
8 August 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Staff member was great at explaining…
Staff member was great at explaining everything in detail. Happy and great customer service. Overall a very pleasant experience
8 August 2026
Reply from DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The member of Staff that served us was…
The member of Staff that served us was fantastic and made the process very easy
8 August 2026
Reply from DFS Furniture - Longwell Green
Hello Nicola,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Relaxing Atmosphere
Relaxing Atmosphere
Was a very relaxing atmosphere and did not feel pressured.
Staff introduced them selfs and to have a good look around and they are there if we need them or any questions.
On finding a suitable sofa we sat and went through everything and our questions were answered and we didn’t feel rushed or pressured.
My experience was good.
7 August 2026
Reply from DFS Furniture - Longwell Green
Hello Janet,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello Micky,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great support from Linda in choosing…
Great support from Linda in choosing the new sofa. Given advice and support as needed. Left feeling excited!
6 August 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Amazing and easy experience with the help of Victor!
Victor was a great help when ordering our sofa, he was friendly, approachable and easy to talk to. He was very factual and knowledgeable when coming to making our decisions with the options available. He went above and beyond to help us. Thankyou!
5 August 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Met a staff named Victor who was so…
Met a staff named Victor who was so warm and accommodating. Helped with sorting out our choice and made the purchase smooth. Lovely guy
4 August 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
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