DFS Furniture - MeashamReviews 

3,624
TrustScore 5 out of 5

4.9

Tamworth Road, DE12 7DU Measham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... See more

Company replied

Rated 5 out of 5 stars

The staff Pete was very helpful with out being pushy gave us all the info we needed, he showed interest it us and what we had to say . Pete let us browse around the shop with out being over our should... See more

Company replied

Rated 5 out of 5 stars

The service was outstanding. The lady that served us was so kind and patient. Please thank her on our behalf. I went to a sofology store in Shirley, i believe part of the same company and the young... See more

Company replied

Rated 5 out of 5 stars

Very good range of sofas, well presented. Good offers and very competitively priced. We purchased 2 joules sofas and are very pleased with the quality and comfort, DFS offer a good care solution thro... See more

Company replied


Company details

  1. #16 of 399 best companies in Home Furniture Shop
  2. #2 of 53 best companies in Furniture Accessories
  3. #11 of 234 best companies in Homewares Shop
  4. #5 of 113 best companies in Living room shop
  5. #6 of 92 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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4.9

All reviews

(3,624)

96,792 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff Pete was very helpful store. store.

The staff Pete was very helpful with out being pushy gave us all the info we needed, he showed interest it us and what we had to say . Pete let us browse around the shop with out being over our shoulder which which gave us confidence in buying what we wanted in your store.

5 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Excellent service experience

We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the store. It was only when we returned to the Patterdale, Jackie rejoined us. Jackie was, warm , friendly, knowledgeable and we did not feel pressured in any way. She explained all of our options clearly and was extremely thorough and supportive. Absolutely impeccable service.

4 July 2026
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Reply from DFS Furniture - Measham

Hello Emily,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The service was outstanding

The service was outstanding. The lady that served us was so kind and patient. Please thank her on our behalf.
I went to a sofology store in Shirley, i believe part of the same company and the young lady there was very rude unhelpful, therefore I walked out. Such a different experience.

3 July 2026
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Reply from DFS Furniture - Measham

Hello Donna,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Had a great experience coming in to…

Had a great experience coming in to this DFS.
Jackie was fantastic and helped us through the whole process. Looking forward to our new sofa.

3 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

The company DFS offers good value for…

The company DFS offers good value for money across all home furniture
Tom was of great help in arriving at a decision. The order was straight forward to understand and easy to complete.

3 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Was greeted at the door then left to…

Was greeted at the door then left to browse. No pushy salesmen. When the decision was made they were very helpful and friendly, answered all our questions and didn't use high pressure tactics for any extras.
On the whole a very pleasant experience.

1 July 2026
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Reply from DFS Furniture - Measham

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great advice as we wasn’t sure what we…

Great advice as we wasn’t sure what we looking for . Pete was very professional explaining the full process to us . We would highly recommend DFS at Measham .

1 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great customer experience

Great customer experience, friendly, knowledgeable and very helpful.

29 June 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Pete at the Measham shop was really…

Pete at the Measham shop was really knowledgeable, pleasant and friendly but in a professional manner. Helped with all our enquiries without being ‘pushy’. Highly recommend

29 June 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

As a returning customer Peter was…

As a returning customer Peter was helpful, friendly and very informative.

28 June 2026
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Reply from DFS Furniture - Measham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Kate was lovely explained everything…

Kate was lovely explained everything fully and made it very easy thank you.

28 June 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

staff.

staff.
and customer service.

27 June 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

I was helped today by the lovely katie…

I was helped today by the lovely katie In choosing our new settee and footstool
She went through all information about the products that I purchased
With great care, so I knew everything
A lovely , friendly lady and a great asset to dfs
Will always ask for her help in the future at the measham brand

27 June 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Katie met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Louise made us feel very comfortable…

Louise made us feel very comfortable and helped us?choose the exact things we were looking for. Excellent service 👏

27 June 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Louise.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very good range of sofas

Very good range of sofas, well presented. Good offers and very competitively priced. We purchased 2 joules sofas and are very pleased with the quality and comfort, DFS offer a good care solution through guardsman well worth the additional cost. The staff are very helpful and friendly, not invasive and left us to our own choices. Once we had chosen the staff were very engaging and to us everything you would need to know.

23 June 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Excellent customer service Kate. the…

Excellent customer service Kate the sales assistant was really helpful and friendly helpful us choose the right sofa for us. Will recommend DFS to others.

21 June 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Staff very friendly and informative

Staff very friendly and informative

20 June 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Good

Good service

20 June 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great customer service and very…

Great customer service and very informative

18 June 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very pleasant experience with a very…

Very pleasant experience with a very nice lady easy purchase straight forward and quick to complete

19 June 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

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