The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more
Company replied
We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... See more
Company replied
Marianna was very patient and respectful of my request to browse independently. Once our choice was made she then provided all the information and guidance required in a very friendly and profession... See more
Company replied
Company details
- #13 of 394 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #12 of 244 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Tamworth Road, DE12 7DU, Measham, United Kingdom
- 0333 999 9741
4.9
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service was outstanding
The service was outstanding. The lady that served us was so kind and patient. Please thank her on our behalf.
I went to a sofology store in Shirley, i believe part of the same company and the young lady there was very rude unhelpful, therefore I walked out. Such a different experience.
3 July 2026
Reply from DFS Furniture - Measham
Hello Donna,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Had a great experience coming in to…
Had a great experience coming in to this DFS.
Jackie was fantastic and helped us through the whole process. Looking forward to our new sofa.
3 July 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The company DFS offers good value for…
The company DFS offers good value for money across all home furniture
Tom was of great help in arriving at a decision. The order was straight forward to understand and easy to complete.
3 July 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Was greeted at the door then left to…
Was greeted at the door then left to browse. No pushy salesmen. When the decision was made they were very helpful and friendly, answered all our questions and didn't use high pressure tactics for any extras.
On the whole a very pleasant experience.
1 July 2026
Reply from DFS Furniture - Measham
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great advice as we wasn’t sure what we…
Great advice as we wasn’t sure what we looking for . Pete was very professional explaining the full process to us . We would highly recommend DFS at Measham .
1 July 2026
Reply from DFS Furniture - Measham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer experience
Great customer experience, friendly, knowledgeable and very helpful.
29 June 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Pete at the Measham shop was really…
Pete at the Measham shop was really knowledgeable, pleasant and friendly but in a professional manner. Helped with all our enquiries without being ‘pushy’. Highly recommend
29 June 2026
Reply from DFS Furniture - Measham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
As a returning customer Peter was…
As a returning customer Peter was helpful, friendly and very informative.
28 June 2026
Reply from DFS Furniture - Measham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Kate was lovely explained everything…
Kate was lovely explained everything fully and made it very easy thank you.
28 June 2026
Reply from DFS Furniture - Measham
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Measham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
I was helped today by the lovely katie…
I was helped today by the lovely katie In choosing our new settee and footstool
She went through all information about the products that I purchased
With great care, so I knew everything
A lovely , friendly lady and a great asset to dfs
Will always ask for her help in the future at the measham brand
27 June 2026
Reply from DFS Furniture - Measham
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Katie met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Louise made us feel very comfortable…
Louise made us feel very comfortable and helped us?choose the exact things we were looking for. Excellent service 👏
27 June 2026
Reply from DFS Furniture - Measham
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Louise.
Kind Regards,
Jordan
DFS Customer Support
Very good range of sofas
Very good range of sofas, well presented. Good offers and very competitively priced. We purchased 2 joules sofas and are very pleased with the quality and comfort, DFS offer a good care solution through guardsman well worth the additional cost. The staff are very helpful and friendly, not invasive and left us to our own choices. Once we had chosen the staff were very engaging and to us everything you would need to know.
23 June 2026
Reply from DFS Furniture - Measham
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent customer service Kate. the…
Excellent customer service Kate the sales assistant was really helpful and friendly helpful us choose the right sofa for us. Will recommend DFS to others.
21 June 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Measham
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Measham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Measham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very pleasant experience with a very…
Very pleasant experience with a very nice lady easy purchase straight forward and quick to complete
19 June 2026
Reply from DFS Furniture - Measham
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
The sales lady Marium made us very welcome and was very helpful for us to choose a new settee. We only came in to browse but with her knowledge we managed to find exactly what we were looking for.
It was a great experience and most importantly, we never felt under pressure to make a decision.
9 June 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful
Excellent service and very kind helpful in making the right choice and will only ever go back to them in the future
8 May 2026
Reply from DFS Furniture - Measham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.