The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more
Company replied
Marianna was very patient and respectful of my request to browse independently. Once our choice was made she then provided all the information and guidance required in a very friendly and profession... See more
Company replied
Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more
Company replied
We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Tamworth Road, DE12 7DU, Measham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We were very happy with the sales experience. It was very straightforward and would recommend this store to others

Reply from DFS Furniture - Measham
Warm welcome, fantastic friendly staff - Pete was very helpful and knowledgeable

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
Found what we wanted, good customer service, by the staff, everything explained well

Reply from DFS Furniture - Measham
My partner and I visited the Measham store today to purchase a sofa for our first home. As first-time buyers, we were unfamiliar with the process, but the level of customer service we received was outstanding.
Although we didn’t catch the gentleman’s name, he was extremely friendly, knowledgeable, and professional throughout our visit. Every question we had was answered thoroughly, and he took the time to ensure we felt comfortable and confident with our purchase. His approachable manner made the entire experience stress-free and enjoyable.
We would highly recommend the Measham store to anyone looking for excellent customer service. This member of staff is a true credit to the team.

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
Bought a sofa from DFS measham. Was very happy with all aspects. The member of staff who dealt with us was friendly, helpful and knowledgeable.

Reply from DFS Furniture - Measham
Excellent service & information by Marianna, helping me select the sofas I wanted, explaining about the care and protection for them, great customer service.

Reply from DFS Furniture - Measham
The care and support offered by Marianna was brilliant and we felt well informed of sofa care and management.

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking for.marianna was extremely helpful and knowledgeable about all products.She supplied us with coffee while we decided what products suited me. When we had decided she explained about the extra things we could add to our order,ie maintenance insurances and products to care for our purchase.What to do on delivery of good,ie gliders ect.
Thanks to her we were very happy with our purchase and are looking forward to delivery
.

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
Always dealt with Jackie possibly over 20years if I do I know what i’m getting
excellent service thankyou

Reply from DFS Furniture - Measham
Experience was very pleasant, we was greeted upon entry into the store by a member of staff who introduced herself to us, explained where the all products are in the store and offered her assistance to help us if we needed it. Thank you Jackie for making our time in your Measham store a pleasant shopping trip.

Reply from DFS Furniture - Measham
We had a very positive experience at DFS (Measham). The female sales assistant was very helpful without being intrusive. After an introduction we were left to look around in our own time and when a decision was made to make a purchase the assistant was very helpful and thorough. Thank you.

Reply from DFS Furniture - Measham
Friendly welcoming staff. Plenty of choice and local so we didn't have to drive too far. We had looked at lots of sofas in different stores and always had some compromises, but as soon as we saw the sofas in DFS we knew we had found the ones we were going to buy.

Reply from DFS Furniture - Measham
Jackie was extremely helpful.a credit to d.f.s would highly recommend.

Reply from DFS Furniture - Measham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.