Whole experience was relaxed and pleasant - after initial greeting, we were left to wander around at our leisure, being supplied with a tape measure when one was requested. Upon making a decision, as... See more
Company replied
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See what reviewers are saying
The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more
Company replied
We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... See more
Company replied
Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #12 of 245 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Tamworth Road, DE12 7DU, Measham, United Kingdom
- 0333 999 9741
4.9
Excellent
4k reviews
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Very pleasant experience with a very…
Very pleasant experience with a very nice lady easy purchase straight forward and quick to complete
19 June 2026
Reply from DFS Furniture - Measham
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
The sales lady Marium made us very welcome and was very helpful for us to choose a new settee. We only came in to browse but with her knowledge we managed to find exactly what we were looking for.
It was a great experience and most importantly, we never felt under pressure to make a decision.
9 June 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful
Excellent service and very kind helpful in making the right choice and will only ever go back to them in the future
8 May 2026
Reply from DFS Furniture - Measham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great service
Great service, very knowledgeable.
Down to earth and made the process simple.
Great staff and customer service 👍
18 June 2026
Reply from DFS Furniture - Measham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Measham
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very welcoming no pressure on us let us…
Very welcoming no pressure on us let us look round nice cup of coffee very happy
11 June 2026
Reply from DFS Furniture - Measham
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Great customer service from Louise
We were greeted by Louise, who was very approachable and helpful. She went out of her way to source photos of an alternatives branches stock, putting our minds at ease. This was much appreciated. She took our order and explained additional care packages and guarantees. We thank her for her help!
14 June 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Louise.
Kind regards,
Lia
DFS Customer Support
Jacqui/Jackie was amazing but maybe get the manager a desk!
Jacqui/Jackie was so wonderful - a really warm welcome and on hand for support but also not overpowering and allowed us our time to look around. So very knowledgable and helpful.
It was a shame a man (maybe the manager) was sat on a sofa having a coffee and a very loud phone call just behind us - didn’t acknowledge us once - made it hard to concentrate and not a good environment - another lady sat next to him to chill too - not the best first impression
Jacqui made it for us - absolutely excellent customer service, thank you
12 June 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Pete was very friendly and told me…
Pete was very friendly and told me everything that I needed to know.
11 June 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Product exactly what I wanted.
11 June 2026
Reply from DFS Furniture - Measham
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Measham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Found the person dealing with our order…
Found the person dealing with our order was very helpful, and told us everything we needed to know
2 June 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Lovely service and nice girl
9 June 2026
Reply from DFS Furniture - Measham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were served by Marianne
We were served by Marianne, she couldn’t be more helpful. She went above & beyond to help us. Showed us multiple items in the shop and even helped us plan our room layout and suggested different options so that we could have the sofa & cuddler that we’d seen. She sat us down with a coffee so that we could talk through our options and again couldn’t have done more for us. Our experience with her was a 10/10.
8 June 2026
Reply from DFS Furniture - Measham
Hello Andy & Amy,
We're really grateful you shared this amazing 5* review. We are glad to hear that Marianne helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Great experience at DFS (Measham) today…
Great experience at DFS (Measham) today Jackie really looked after us.
7 June 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Amazing Kate…
The experience was enhanced through the sales experience through all the help of our lovely sales assistant Kate.
7 June 2026
Reply from DFS Furniture - Measham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Measham
Hello,
Thank you for your positive review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Measham
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Helpful without pressure
Pete was helpful without pressure. Asked a few basic questions regarding our needs and directed us to suitable items. Was on hand when we needed him and no pushy sales techniques.
2 June 2026
Reply from DFS Furniture - Measham
Hello Janet,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Pete.
Kind regards,
Lia
DFS Customer Support
New settee
We visited your branch today, looking to purchase a new settee.
Kate help us choose one and her product knowledge was excellent. She was very helpful with choosing our purchase and the add on we choose.
4 June 2026
Reply from DFS Furniture - Measham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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