DFS Furniture - Measham Reviews 

3,682
TrustScore 5 out of 5

4.9

Tamworth Road, DE12 7DU Measham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more

Company replied

Rated 5 out of 5 stars

Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more

Company replied

Rated 5 out of 5 stars

We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... See more

Company replied

Rated 5 out of 5 stars

Marianna was very patient and respectful of my request to browse independently. Once our choice was made she then provided all the information and guidance required in a very friendly and profession... See more

Company replied


Company details

  1. #13 of 394 best companies in Home Furniture Shop
  2. #2 of 56 best companies in Furniture Accessories
  3. #12 of 244 best companies in Homewares Shop
  4. #5 of 113 best companies in Living room shop
  5. #5 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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4.9

All reviews

(3,682)

97,647 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Katie was our assistant and she was…

Katie was our assistant and she was excellent a really lovely person and very informative about how the sale works financially

16 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good afternoon Percival,

Thanks for your lovely feedback, we’re glad to hear Katie met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

She was very patient and very clear

She was very patient and very clear. Very good service, I would recommend going there.
And also good quality and a good price. The finance option is very good too — fast and simple.

14 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

The lady was very outstanding and…

The lady was very outstanding and friendly helping us fall in love with our dream couch and coffee table

15 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Helpful assistant

Helpful assistant, discussed options available.
Wasnt pushy at all, very happy with our choice.

15 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Fast efficient

Fast efficient

14 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

I knew what I wanted to buy and the…

I knew what I wanted to buy and the salesman got straight to the point without trying to persuade me to look at other products. The service was really good

13 May 2026
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Reply from DFS Furniture - Measham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Kate made everything easy & talked us…

Kate made everything easy & talked us through the whole order to delivery process

14 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Positive experience

Great staff who listened to our requirements. No pressure sales and plenty on offer.

7 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very good service

Katie was welcoming as soon we entered the store. She was friendly and efficient and gave us sufficient time to browse. She was readily available to answer questions when needed. She was knowledgeable about the products.
We would recommend your store based on Katie's service alone.

12 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Really helpful assistance

Really helpful assistance

4 May 2026
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Reply from DFS Furniture - Measham

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Lovely Staff

Great service from the staff at Measham. Just listened no pressure which I prefer, gives people space and time to choose.

10 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

The staff were very knowledgeable and…

The staff were very knowledgeable and helpful through the whole process 10/10

6 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Fromthe minute we walked into the…

From the minute we walked into the store we were made to feel welcome no pushy salespeople.
We were able to browse at are leisure
When we chose the sofa the lady explained everything and didn’t rush us the experience was wonderful

7 May 2026
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Reply from DFS Furniture - Measham

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent advice

Salesman listened to what we wanted and gave us good advice.

7 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Louise our sale rep was brilliant

Louise our sale rep was brilliant, very knowledgeable made the buying process very easy.

2 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Professional service.

Staff very welcoming.
Answered all our questions.
Good hospitality.
Found us exactly what we wanted.
Made sure we understood the signing-up process.
Kate was very professional throughout.

5 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great

Very good customer service

5 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

I was very pleased with my visit to…

I was very pleased with my visit to your store in Measham and look forward to receiving my new sofa.
Kate who assisted my purchase was extremely helpful and could answer all my questions.

5 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kate.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Staff left me alone to browse at my own…

Staff left me alone to browse at my own leisure and never rushed me to buy anything. Once I chose which sofa to buy, Eddie was really helpful with explaining everything.

2 May 2026
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Reply from DFS Furniture - Measham

Good Afternoon,

Thank you for leaving us a 5* review. We are really happy that Eddie met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

As we walked in they was friendly and…

As we walked in they was friendly and welcoming and left you to have a good look around till we was ready to make are decision and was helpful

4 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

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