DFS Furniture - Measham Reviews 

3,685
TrustScore 5 out of 5

4.9

Tamworth Road, DE12 7DU Measham, GB


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Rated 5 out of 5 stars

Whole experience was relaxed and pleasant - after initial greeting, we were left to wander around at our leisure, being supplied with a tape measure when one was requested. Upon making a decision, as... See more

Company replied

Rated 5 out of 5 stars

The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more

Company replied

Rated 5 out of 5 stars

We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... See more

Company replied

Rated 5 out of 5 stars

Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more

Company replied


Company details

  1. #13 of 395 best companies in Home Furniture Shop
  2. #2 of 56 best companies in Furniture Accessories
  3. #12 of 245 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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4.9

All reviews

(3,685)

97,875 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very pleased with my visit to…

I was very pleased with my visit to your store in Measham and look forward to receiving my new sofa.
Kate who assisted my purchase was extremely helpful and could answer all my questions.

5 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kate.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Staff left me alone to browse at my own…

Staff left me alone to browse at my own leisure and never rushed me to buy anything. Once I chose which sofa to buy, Eddie was really helpful with explaining everything.

2 May 2026
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Reply from DFS Furniture - Measham

Good Afternoon,

Thank you for leaving us a 5* review. We are really happy that Eddie met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

As we walked in they was friendly and…

As we walked in they was friendly and welcoming and left you to have a good look around till we was ready to make are decision and was helpful

4 May 2026
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Reply from DFS Furniture - Measham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Kate was great

Kate was great, very helpful and explained everything brilliantly.
Customer service was really good with drinks being offered at the door.

4 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good afternoon Adam,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great

Great. Staff were friendly and approachable but not pushy and very informed and helpful.

3 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for sharing your positive review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Katie was amazing she did no apply any…

Katie was amazing she did no apply any pressure on buying and was very patient a very personable. Definitely do not feel like it was a head sell. She is an asset to the company

3 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Katie.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

My experience in DFS Measham has been…

My experience in DFS Measham has been trouble free, the staff have been so friendly especially Kate. It was very nice to be offered a drink too.

2 May 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Sofa further order

Very pleasant and helpful staff.

28 April 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Left us to browse and look around

Left us to browse and look around, when we wanted there help they were very attentive and very helpful

25 April 2026
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Reply from DFS Furniture - Measham

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very friendly staff thanks to Tomi in…

Very friendly staff thanks to Tomi in Measham shop for helping our choice hopefully everything be ok with order still waiting no rush when be in showroom if happy gonna reconmmends to other

25 April 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Kate was really helpful and it was a…

Kate was really helpful and it was a seamless purchase. Knew what I wanted and the whole process was quick.
Fab service.

25 April 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Pleasant experience excellent staff…

Pleasant experience excellent staff made me and my 91 year old mum welcome even made us a cup of tea thanks

23 April 2026
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Reply from DFS Furniture - Measham

Good afternoon Kevin,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The sales team were very informative…

The sales team were very informative and they left us to browse on our own. we walked around the shopfloor at our own pace.

22 April 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Staff were attentive providing help and…

Staff were attentive providing help and guidance when asked. Catered to our basic needs ensuring our visit was made comfortable so that we could make the right decision to our requirements.

19 April 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Great selection & really good customer…

Great selection & really good customer service

18 April 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good morning Alison,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very good experience buying our sofa

The sales assistant (Kate) was really helpful and very friendly. She was able to answer all of our questions demonstrating good knowledge of the item.

19 April 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Kate.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Kate was excellent from start to…

Kate was excellent from start to finish. She explained everything clearly, made the whole process straightforward, and took the time to make sure I ordered the correct configuration, including getting the chaise on the right side for my room.

Really helpful, knowledgeable, and easy to deal with—nothing felt rushed or pressured. Made the whole experience smooth and stress-free.

Highly recommend.

19 April 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kate.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Overall View

The showroom was well laid out in suite settings. The sales person was very informative pleasant and friendly.

17 April 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Really pleased with my sofa

Really pleased with my sofa. It was delivered within a week. Jackie the sales person was very friendly and professional. I didn't receive my easyglides or product care package on delivery which is abit frustrating as I had paid extra for them.

12 April 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jackie.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

No pressure great selection

No pressure great relaxed atmosphere with friendly knowledgeable staff

18 April 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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