Whole experience was relaxed and pleasant - after initial greeting, we were left to wander around at our leisure, being supplied with a tape measure when one was requested. Upon making a decision, as... See more
Company replied
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Whole experience was relaxed and pleasant - after initial greeting, we were left to wander around at our leisure, being supplied with a tape measure when one was requested. Upon making a decision, as... See more
Company replied
The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more
Company replied
We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... See more
Company replied
Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Tamworth Road, DE12 7DU, Measham, United Kingdom
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No pressure great relaxed atmosphere with friendly knowledgeable staff

Reply from DFS Furniture - Measham
We dealt with a very polite and knowledgeable sales person

Reply from DFS Furniture - Measham
The sales lady was very helpful and efficient. She went through everything that we needed to know and made sure we understood everything.

Reply from DFS Furniture - Measham
Everything was explained clearly and straightforward.No pushy sale , add time and left alone to look around

Reply from DFS Furniture - Measham
Kate was amazing and process very smooth. This is our 5th sofa from DFS

Reply from DFS Furniture - Measham
Great experience. Jackie was very knowledgable, professional and friendly. She couldn't do enough to help. Happy with the customer service and looking forward to receiving our sofa.

Reply from DFS Furniture - Measham
Really helpful assistant in the DFS Measham store.

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
Purchasing a Sofa
The Sales Rep was very helpful and answered all our questions about the sofa in great detail. She was also very good on all the financial details including explaining any offers on the furniture we wanted.

Reply from DFS Furniture - Measham
Pleasant greeting upon entering the store, polite enquiry as to what we would like,very helpful and knowledgeable about the sofa and battery options . Gave us time plus attention when we needed it. Showed an interest in us.

Reply from DFS Furniture - Measham
Great customer service lovely selection of furniture at a good selection of prices. No hard sell

Reply from DFS Furniture - Measham
Jackie was very helpful and explained to us all of the questions that we asked.

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
We had gone in to the store in Measham on Saturday but wanted to think about a purchase, no pressure was put on us. We went back in on Monday and decided to buy the chair we had seen. Met Kate who was very professional who went through our options. Happy customers

Reply from DFS Furniture - Measham
Walked into the showroom and Jacqui came over to us and pointed out where the different furniture was situated. On choosing our sofa, Jacqui sat down with us and went through all the details with us, from colours, leather thickness sofa care and any extras we may desire. All the staff were friendly and made us feel welcome and at ease from walking in to walking back out. Thank you.

Reply from DFS Furniture - Measham
We've purchased sofas from dfs on many occasions. Helpful staff and easy to order a sofa.

Reply from DFS Furniture - Measham
Very helpful, knowledgeable, & friendly staff,
Attentive without being pushy

Reply from DFS Furniture - Measham
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