We were left to browse but staff checked in periodically. When we found a suite that we liked we were then given all information that we could possibly need. Mark was very attentive and accommodati... See more
Company replied
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See what reviewers are saying
Great customer service! Ali was so welcoming and made us feeling completely relaxed. We were offered drinks and any questions we had were answered immediately. Very happy with our sofa and can’t wait... See more
Company replied
We had a fantastic experience at DFS in MK, and we couldn’t be happier with the help we received from Ruhan. He was incredibly helpful, friendly and knowledgeable, making the whole process of orde... See more
Company replied
During our visit to DFS Milton Keynes on the search for a new sofa, I can honestly say it is the best store I have been in. The staff and manager were highly professional in their approach and very he... See more
Company replied
Company details
- #13 of 396 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 243 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
- 0333 999 9772
4.9
Excellent
8k reviews
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Reply from DFS Furniture - Milton Keynes
Hello Mike,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Anna at milton keynes was so lovely
Anna at milton keynes was so lovely, no pressure to buy
16 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Really helpful and informative of the…
Really helpful and informative of the sofas, giving all options that fit for what I was looking for.
14 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We had a very positive experience when…
We had a very positive experience when buying our furniture. Mark at Milton Keynes DFS was exceptionally helpful with advice and explaining the various aspects of our furniture. We would recommend using him if you want good customer service.
8 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Mark the salesman was very friendly
Mark the salesman was very friendly, extremely knowledgeable and very helpful 🙂
15 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
Anna was amazing
Anna was amazing, made us feel relaxed and no pressure. Completed our order efficiently.
15 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
We where in Milton Keynes for another…
We where in Milton Keynes for another reason but decided to call in the store as we had been thinking of replacing our furniture . We walked in and was immediately impressed by the way everything was laid out with plenty of room between different styles of furniture so you could get a good feel of things! We tried several sofas to which we decided on the one we wanted, we were then approached by a salesman whose name was Mark! He is a very charming friendly man who made us very welcome and asked if we needed any help and then said to come and get him as we needed a few more minutes to decide which we duly did ! He was so good at explaining everything so we placed an order coming away very happy. Big thanks to Mark and DFS for a great experience. Simon and Tracy
15 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Excellent service received by the team…
Excellent service received by the team at DFS Milton Keynes. All our various queries were answered and we were able to find our perfect sofa very quickly. It was a very hot day so the air con was very welcomed as well
13 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Mark explained everything perfectly…
Mark explained everything perfectly throughout and made the ordering experience a joy!
14 August 2026
Reply from DFS Furniture - Milton Keynes
Hello Sally-Anne,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Really friendly sales person
Really friendly sales person, not too pushy. Your product sold itself. She was so very helpful to a customer with à staining problem.
5 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Saleperson Giovanna
Saleperson Giovanna, was very attentive and listened to our requirements ref Sofa , She showed us several different suites that suited our color and requirement then left us alone to make our final decision. Well done Giovanna !
13 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Perfect
Amazing service. Everything was explained clearly in plain language, and I felt very well supported in understanding my options and choosing the sofa that best suited my home.
Thank you, Giovanna and Ana!
12 August 2026
Reply from DFS Furniture - Milton Keynes
Hello Krasimir,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Very helpful staff knowledgeable and…
Very helpful staff knowledgeable and helped me and my wife find just what we were looking for
12 August 2026
Reply from DFS Furniture - Milton Keynes
Hello Matthew,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Excellent Customer Service
Excellent Customer Service
I had a great experience buying my mattress. The sales assistant was very helpful and followed up with me throughout the process, and the manager also personally made sure everything was taken care of. Excellent service and very professional staff. Highly recommended!
10 August 2026
Reply from DFS Furniture - Milton Keynes
Hello Maryam,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very helpful but not pushy
Very helpful but not pushy, gave me lots of information regarding choices but did not pressure me.
Giovanna was helpful, kind and very likeable! Extremely excited to have my new sofa!
12 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady dealt with my order was very…
The lady dealt with my order was very kind and polite very helpful service me with cup of coffee.such friendly lady.
11 August 2026
Reply from DFS Furniture - Milton Keynes
Hello Christine,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
The team were so good and helpful
The team were so good and helpful. Special thanks to Joanni, the Spanish lady, very professional.
10 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very helpful
Very helpful, informative and professional and didn't follow you around the store with a hard sell
10 August 2026
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ali at milton keynes branch was very…
Ali at milton keynes branch was very helpful . Thank you.
9 August 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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