My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask... See more
Company replied
Location
Switch locationCastle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB
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See what reviewers are saying
We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... See more
Company replied
Very helpful staff member Ellie @ Nottingham, went above and beyond to help! Finding exact swatches and giving us more information regarding the sofa spec amd sizes.Explained everything in detail. Cle... See more
Company replied
I went to two DFS stores in my local area when looking for a new sofa. Both had a great range of products and were happy for me to look around at my own pace. I went to the Castle Marina, Nottingham,... See more
Company replied
Company details
- #12 of 399 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 239 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, United Kingdom
- 0333 999 9761
4.9
Excellent
7k reviews
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The gentleman who helped us (Dennis)…
The gentleman who helped us (Dennis) was awesome in everyway, so helpful, patient, professional,kind& totally thorough in ensuring we got exactly what we wanted, he was truly amazing & I’d encourage anybody to go to DFS! Thank you Dennis 👍
5 August 2026
Reply from DFS Furniture - Nottingham
Hello Nicole,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Excellent experience
The wide range of sofas and access to swatches helped us to confirm what we wanted having previously made some choices from online viewing. Dennis, your colleague who advised and assisted was excellent too
5 August 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We came in on a busy weekend and the…
We came in on a busy weekend and the store manager swiftly organised for Earl to come speak with us. Earl was very polite, charming and answered every question we had. It was a great service and we are looking forward to receiving our new furniture.
2 August 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very helpful
Very helpful, not being pushed into any extras and felt comfortable with sales person
4 August 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Pam was so helpful
Pam was so helpful, iv been in and out several times with my eye on one particular sofa and she was so patient, no hard sell while I made up mind, great customer service.
4 August 2026
Reply from DFS Furniture - Nottingham
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Pam.
Kind Regards,
Jordan
DFS Customer Support
Polite and friendly service.
Served by Earl who I found to be very polite, friendly, and informative in such a nice and relaxed atmosphere.
4 August 2026
Reply from DFS Furniture - Nottingham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful staff member Ellie @…
Very helpful staff member Ellie @ Nottingham, went above and beyond to help! Finding exact swatches and giving us more information regarding the sofa spec amd sizes.Explained everything in detail. Clearly gave us a run down of all the process. Very happy
3 August 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Ordered my new sofas last week from the…
Ordered my new sofas last week from the Nottingham store.Earl was a fantastic help, not pushy at all but able to answer any questions we had.Now looking forward to the delivery of two new sofas.
Thanks Earl!
27 July 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I had a great experience with DFS…
I had a great experience with DFS Nottingham. The staff were friendly, helpful, and professional from start to finish. My furniture was delivered on time, and the delivery team was polite and careful. The quality of the furniture is excellent, and I am very happy with my purchase. Thank you for the excellent customer service and quick delivery. I would definitely recommend DFS to my family and friends."
27 July 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We had a fantastic experience thanks to…
We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa, making sure we chose the right material and dimensions to suit both our home and our needs. Nothing felt rushed, and his advice was incredibly helpful. Excellent customer service – thank you, Earl! We absolutely can’t wait for our new sofa to arrive 🤩
2 August 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Nottingham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Libby is a fabulous sales person
Libby is a fabulous sales person. She was incredibly helpful and showed me all my options for a sofa bed demonstrating how it opened and closed and all the fabric options. She gave me as much time as I needed and was not pushy at all. She was so good that when I went back to buy the sofa I specifically asked for her as she goes the extra mile and is friendly and makes the customer feel confident and informed.
1 August 2026
Reply from DFS Furniture - Nottingham
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Libby met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Thank you Earl at DFS Nottingham
This is the third occasion I have ordered sofas from DFS in Nottingham and each time the service has always been faultless. Earl was the salesman for all 3 purchases in 2015, 2018 and 2026 what an absolutely amazing member of staff and should be commended. I definitely would not go anywhere else - thank you
1 August 2026
Reply from DFS Furniture - Nottingham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Earl.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Nottingham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service, very knowledgeable about the products and able to talk through all the options and stages of ordering.
30 July 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Nottingham
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
We recently bought a couch from DFS
We recently bought a couch from DFS. The whole process was great, professional from the salespeople on the floor to the delivery team. They were courteous, professional, and such a pleasantly surprised experience.
30 July 2026
Unprompted review
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Helpful advice
Helpful advice, understanding our needs, good customer service from the assistant friendly
23 July 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Dennis was very helpful he show us all…
Dennis was very helpful he show us all different sofas he did not push us and he was very experience
29 July 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
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