Greeted on entry with a smile and "hello, feel free to look around, let me, or another member of staff know if you need any help" Knowledgable, helpful and friendly staff. We loved that we were left... See more
Company replied
Location
Switch locationCastle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB
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See what reviewers are saying
Dennis Endric was amazing he helped us through the process showing us our full options in the range of sofa we liked. Dennis was patient with us and our children and made sure he offered support and a... See more
Amazing customer service from the multiple members of staff that we spoke to. Showed us all the items on offer / set offers you get when buying something, really really helpful. Cannot thank them enou... See more
Company replied
Store manager Brian and sales representative Ellie (The Wellie) both took good care of us and made sure we knew everything about the sofa, the payment options and aftercare before leaving the store.... See more
Company replied
Company details
- Home Furniture Shop
- also in
- Furniture Accessories
- Homewares Shop
- Living room shop
- Sofa store
- Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, United Kingdom
- 0333 999 9761
4.9
Excellent
7k reviews
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Really helpful staff
Really helpful staff, and we got exactly what we wanted at a decent price
20 September 2026
Reply from DFS Furniture - Nottingham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Friendly professional service from Earl…
Friendly professional service from Earl at castle marina wasn't rushed and was clearly given all the information we needed about our sofa purchase
Very Happy with the service
Thank you
22 August 2026
Reply from DFS Furniture - Nottingham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Everything was made very simple and…
Everything was made very simple and there were no pushy sales techniques used. Came away feeling happy with our purchase. Thankyou very much.
19 September 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Good staff character and customer…
Good staff character and customer service
Staff took their time to explain different type of sofa and their color.
Was calm and relaxed ☺️
19 September 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Great Experience
My date of delivery changed all the time due to the chain process. Thankfully DFS held my sofa for me which arrived in my property the day after moving in, so we had somewhere to sit . My choice of sofa is beautiful , and suits the room perfectly . The delivery men were very respectful of my new carpets . Great service
31 July 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Nottingham
Hello,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Ellie made us feel at ease
Ellie made us feel at ease, we wasn’t rushed and she was very knowledgable about the sofa I choose.
Excellent
18 September 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Ellie.
Kind Regards,
Jordan
DFS Customer Support
excellent service
dan was very help full it lets us go around show room with out annoying us when we need advice we go over to him for it he was very help full thank you mr ruddy
18 September 2026
Reply from DFS Furniture - Nottingham
Hello,
We are really happy that Dan met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Professional service start to finish.
17 September 2026
Reply from DFS Furniture - Nottingham
Hello Harold,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
I’ve shopped with dfs for years it’s…
I’ve shopped with dfs for years it’s great because I know the staff and they know me everything I request is dealt with thoroughly measurements colour options detailed view on an iPad I’m always at ease in the store
9 September 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Earl was a lovely guy
Earl was a lovely guy & very knowledgeable about his products, no pressure into buying the product.
16 September 2026
Reply from DFS Furniture - Nottingham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
I have been 4 times looking at the same…
I have been 4 times looking at the same settee this time I bought it the staff were brilliant
16 September 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful & imformative salesman…
Very helpful & imformative salesman (sorry I forget his name)
Showed us & explained all the options available to us for example colours & different types of leather available. Showed us on the TV screen what our choice will look like & even offered us a cup of coffee
16 September 2026
Reply from DFS Furniture - Nottingham
Hello Carol,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The salesman was very informative and…
The salesman was very informative and spelt out everything very clearly. Very helpful.
16 September 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Very friendly helpful staff
Very friendly helpful staff. I was talked through thoroughly every option. I did already know what I wanted, but it was nice to have the options explained. I have to say it was a really pleasant experience. I would definitely recommend DFS, particularly the Nottingham store to friends and family.
16 September 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
A fantastic service
Earl was a fantastic salesman-very knowledgeable and friendly. I never felt any pressure to purchase products. He really helped us to find the right furniture for us and our new home.
15 September 2026
Reply from DFS Furniture - Nottingham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Nice place just to look round
Nice place just to look round. Bright and spacious. No one to bother you unless you need assistance. Very helpful to give you information and to deal with your purchase. Earl that dealt with us was very helpful and patient with us.
15 September 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Very knowledgeable sales person who…
Very knowledgeable sales person who gave good advice on our purchase
15 September 2026
Reply from DFS Furniture - Nottingham
Hello,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Nottingham
Hello,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Nottingham
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
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