DFS Furniture - Peterborough Reviews 

Great service. Not too pushy

Ben in the Peterborough DFS was amazing in assisting us with the purchase of our sofa! He was easy to talk to and explained everything nice and clearly. Cracking example of how customer service should be!

Jana was brilliant! Such a lovely lady, knowledgeable, not pushy, explained everything so clearly.

We found exactly what we wanted very easily. The person who took my order explained everything in detail and answered any questions that I had. Very easy to order, I chose to have the insurance which was very reasonable.
The salesperson was really nice and very helpful. Great price too.

We were able to look around freely without any hard sell pushiness. When we needed advice we were given it. Ben was polite and explained our options clearly. We have ordered a new sofa which we hope will be comfortable and last a long while.

Great selection of furniture, well set out and very attentive staff

Staff member (Dan) was very helpful and professional did not feel pressured into anything. Was a pleasure to be helped by him 😊

The assistant that served us was very patient and helpful

Very helpful and understanding rep

Great range of products, informative and friendly staff. Helped make decisions and gave us lots of info.

I visited the store in Peterborough today yp see what kind of sofa I wanted and liked and there are so many options out there. I went I to the clearance section and there was a sofa I knew had to be mine, but I didn't have time to go through the motions whilst in the store (I wasn't expecting to stumble across a sofa i was dead set on so quickly!). So I went about my day and came home and used the online chat, and I spoke to a wonderful lady called Louise, she checked it was still there and was really friendly and down to earth and she was excited for me, her customer service was astounding! It was like my friend was helping me! Anyway, she got me a great deal and I have come away from the transaction feeling so happy about the purchase, thank you Louise, I dont think I would have done it if you hadn't have called me.

We were sold a sofa by Perry, he was very helpful and professional made the experience a pleasure, would definitely purchase from again

I had Perry who dealt with me and was so helpful. He explained everything thoroughly and was very easy to talk to. Would highly recommend.

The sales staff were not the usual pushy types that are often prolific in furniture shops. The staff remained connected but allowed us to browse with ease. Overall a great experience.

We went today to buy a sofa with my mother and father in law .. we spoke to Dan who was amazing very professional and made us feel very welcome we asked lots of questions and Dan answered every one he had a lot of patience we are very happy with our purchase Thankyou Dan … Claire Kieran and Maibel

The store assistant was welcoming friendly helpful and made me full very comfortable

Dan was totally professional in every matter, he introduced himself when we first came into the store , he gave us the time to look around without any pressure for a sale and was on hand with any questions that we had about the furniture. Once we had decided on what we wanted he was friendly and very knowledgeable. He took the time to allow us to choose what payment plan we wanted , he even offered us complimentary coffee whilst we mulled things over . Fantastic salesmanship. I hope that all your sales associates take note of Dan at work your sales would double. Can’t speak highly enough of him

Not hassled while looking around. Great customer service.

We originally spoke to Dan at the Peterborough branch on Saturday 2nd of May, and he showed us some options available to us, both my wife and myself were split on the covering material. We went away after a considerable amount of time too talk about things and returned Monday 4th May, we again saw Dan who was very patient and very thorough in everything he told us and often repeated things until we understood every thing that was applicable to our order, he was always calm and unflustered, and made the whole buying experience enjoyable, with a nice cup of Latte and of course a comfortable seat on our purchase. Thanks Dan 10 out of 10.