DFS Furniture - Preston Reviews 

I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of stores.

It takes me week to prepare for any big purchases because it's a horrible experience, but I can't sit on the floor all my life so a needed a sofa.

Thanks

Very good expressions, peaceful place, warm welcome and very good guidance to our needs .

I only went in for a look round. What I seen was great, so I got talking to one of your staff he sat down and talk he was very good.

Staff friendly and kind, no question was too much and they were very efficient with information, sale and details about delivery! 100% recommend.

Salesman Gregg, was very helpful at the Preston branch very knowledgeable, made buying our new sofa easy.

Service was great and Grant explained everything easily

The gentleman who dealt with us was very quick & efficient in finding us our new sofa

Staff in the Preston store were very helpful i have no complaints in that department. I only gave it 1 star because when we received the delivery of the sofa one of them had a scratch on it so we had to wait another week until they delivered a replacement. Today they tried to deliver but it was the wrong one!! Very dissapointed now we have to wait another week til we have the right one delivered.

I dealt with Lee at the Preston store.
He went through the options well and explained everything clearly.
Laid out the options and costings in a simple and easy to follow format.

Denzil opened the door for me before I even got to it, he was very charming and welcoming. Pointed me the right direction and let me browse the store. Once I had decided on a choice of 2 sofas, Ibby helped me with the paperwork and explained everything in full. He was very knowledgeable about the products and didn't rush me at all. All in all, a great experience. Thank you.

Mohammed was very helpful without being intrusive,
He was able to provide answers to our questions and show us a selection of furniture that was within our remit.
He was friendly without being intrusive.

Extremely helpful staff, especially Zayd, who went out of his way to help, even coming in on his day off!!

The salesman was very helpful, informative and not a bit pushy.
He left me to browse, after introducing himself and was available as soon as I had any questions. I've been in sales all my working life and he had exactly the right approach.

Polite sales person- not at all pushy. Listened to my requirements and assisted accordingly. Order not yet arrived so cannot comment on product yet. Good explanation of how to keep furniture in best condition and price negotiation made it all a pleasant transaction.

Having spent £2000 on a sofa I added a table lamp to the order for £199. I paid £800 deposit and the rest to be paid just before delivery in 3 months. A week later I receive an email telling me because I added a lamp I need to pay the full balance before the order can be continued. This was not explained when ordering and the £800 deposit more the covers for the table, so WHY do I need to now pay in full ??? Just another way of extorting more money from your customers…. Terrible customer service 🤬🤬

The salesman who was dealing with us was absolutely amazing, very patient and very helpful.

Greg was very helpful and speedy. Very good customer service

Good service

Great customer service in store, efficient and helpful. We’d shopped around but went back to dfs and got exactly what we wanted. And in the sale!

Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted , been good advicer and helped us with all the details, he is the best! I highly recommend him if you want to buy any DFS furniture in Preston!Thanks