DFS Furniture - Preston Reviews 

I visited the preston store Saturday afternoon with an idea of what I wanted in mind,the staff listened to what I wanted and pointed me in the right direction,but also giving me space to look around and try out all sofas.Then when I found what I was looking for Lee was there to help me with questions I had,and take me through the buying process, and essentially I bought the sofa,was a pleasant experience,happy with what I chose and the service I received

Very helpful salesman. I am in a wheelchair and he listened really well to our needs. Showed us some options and pointed out other suites that he thought would be suitable for our taste and my needs. We eventually settled on one and he explained everything well and clearly.
Delivery will be in 2 weeks which is also an huge bonus.
Our experience was very good, which is vastly different from my previous experience of DFS, that put me off returning for years.
I just hope that the product lasts when received.

Excellent service, knowledgeable and not at all overwhelming. Lovely manner, polite and respectful

Left to make our own decisions without an annoying sales person.

Brilliant service as always. We dealt with a mix of Sarah, Ian and another guy that I can't remember his name - kian? Sorry! We have only ever got our sofas from here and wouldn't go elsewhere. Thank you so much. Can't wait to get our sofas!

The Team at Preston branch were amazing, no one hovered over us which allowed us to walk round the store comfortably , but we could also see the staff around the store ready to help us if we needed it. When we made our choice the staff were so helpful explaining clearly what options we could choose from, I can honestly say from walking into the store to walking out it was a excellent experience and would highly recommend to anyone to choose DFS Preston, thankyou guys

Great customer service, explained everything to us in detail. Answered questions we had. We made a great choice on a corner sofa. Look forward to receiving it.

Sarah at DFS on Preston Docks was so helpful and knowledgeable. She was very approachable and friendly and made ordering in store easier than online.

Kieran provided an excellent service - he remembered me from visiting the store a few days earlier and was more than happy to help with my decision making.

We found the sofa we were looking for ,the gentleman was so very helpful as we wanted a diferent fabric and colour he gave us options of both and made our choice he was brilliant so we now are awaiting our new sofa we know we have 3 months to wait but it will be worth the wait ,thankyou to the lovely gentleman at DFS

Sarah was super helpful. She understood our needs and guided us to the best product

Knowledgeable & friendly staff. Great customer service. Purchase went smoothly & efficiently.

The salesman that assisted me (Denzel) was outstanding at the Riverway branch and what a lovely fella!
His knowledge of the products is excellent and I will definitely recommend everyone to visit and have the experience that I had

Really helpful and friendly. Created such a calm experience for us

Just bought two 3-seater Leather sofas from Preston DFS. Excellent customer service, we had a lovely gentleman called Denzil that helped us get the right sofas. I highly recommend Preston DFS.

Denzel in store at Preston was very helpful and friendly

The experience was excellent, the staff was very helpful especially Denzel he was very kind to us, friendly and made us feel very comfortable, he gave us clear answers and solutions to any doubts we had, a special thanks to him and his service (also AMAZING Hot Chocolate)

Grant, our sales assistant was great with assisting the purchase and was easy to get along with

Excellent service, no pressure at all. Easy transaction and a very friendly advisor from the staff.

Great service