The staff member who sold me my furniture was so helpful providing the information I needed Would recommend the DFS and can’t wait to get my new furniture The shop was presented lovely and the gen... See more
Company replied
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See what reviewers are saying
Have purchased sofa before and was pleased with it so this time around am expecting the same service so far Happy but we will wait till new sofa arrives
Company replied
Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... See more
Company replied
Superb service, offering all the right advice, going through all the details, how the sofa worked and all the T&Cs. Would highly recommend.
Company replied
Company details
- #13 of 394 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #12 of 244 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
114-116 Southampton Road, SP1 2LE, Salisbury, United Kingdom
- 0333 999 9507
4.9
Excellent
2k reviews
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Attentive helpful staff
11 January 2026
Reply from DFS Furniture - Salisbury
Good Afternoon Jane,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were looked after very well today
We were looked after very well today. The sofa is so comfortable and we are very much looking forward to receiving our order.
21 January 2026
Reply from DFS Furniture - Salisbury
We appreciate you sharing your feedback. We're so glad you found a comfortable sofa and that you were well looked after. We hope you enjoy your order!
Kind Regards,
Vanessa
DFS Customer Support
The young lady was lovely who served…
The young lady was lovely who served me. Very helpful and knowledgeable. She was sorry about the extra cost for delivery charge which is high. Considering we only bought a 2 seat sofa.
20 January 2026
Reply from DFS Furniture - Salisbury
We're glad you enjoyed your experience and found our team member helpful. We appreciate your feedback regarding the delivery charge for your sofa. Thank you for your review.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Salisbury
Good Afternoon,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
We were served today by a wonderful…
We were served today by a wonderful employee who helped us purchase the sofa we wanted, I dont know his name but great service and knowledge
18 January 2026
Reply from DFS Furniture - Salisbury
Good morning,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
We were left alone to browse and make…
We were left alone to browse and make our decision without being hounded by a salesperson the minute we walked through the door .
Competitively priced compared with neighbouring outlets.
When we asked the salesperson for advice he was friendly, knowledgeable and helpful.
18 January 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Salisbury
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very good and experienced rep in the…
Very good and experienced rep in the Salisbury shop well done DFSSalisbury!!!
17 January 2026
Reply from DFS Furniture - Salisbury
Good morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Salisbury
We appreciate you sharing your positive experience; it means a lot to us that our team member was so helpful during your visit.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Salisbury
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Salisbury branch…
Dealt with Ben in the Salisbury branch who was knowledgeable and helpful
11 January 2026
Reply from DFS Furniture - Salisbury
Good Afternoon David,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very quick and easy to get things…
Very quick and easy to get things ordered. Very understanding about our 1 year old and his wandering the store!
10 January 2026
Reply from DFS Furniture - Salisbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very helpful staff member Ben
Very helpful staff member Ben . Everything very straight forward and easy accessible
11 January 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
The chap that assisted us “ Tito” was…
The chap that assisted us “ Tito” was very helpful in explaining the ranges of sofa available that we were particularly looking for. He provided once we’d selected the sofa we wanted a description of what configurations were available within the range.
10 January 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The staff were very friendly and…
The staff were very friendly and welcoming when we arrived and when walking around. They were very knowledgeable and polite when explaining ordering details, and very efficient when completing the order.
10 January 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Brilliant experience
Brilliant experience -
Helpful, knowledgable staff and good value for money.
10 January 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Salisbury
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Lorraine A
DFS Central Customer Support
Pleasant Experience
It was a relaxed atmosphere at the store and we weren't pestered by sales people; just helped when we needed it. No hard sell, which was a relief!
Picked-out a lovely pair of sofas and the whole process went smoothly. Would recommend.
6 January 2026
Reply from DFS Furniture - Salisbury
Good morning Terri,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We didn’t feel pressured and Mark was…
We didn’t feel pressured and Mark was very helpful and made things easy with his knowledge.
6 January 2026
Reply from DFS Furniture - Salisbury
Good morning Susan,
Thanks for your lovely feedback, we’re glad to hear Mark met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
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