Andy was fantastic, helped us from start to finish and made the entire process considerably easier. Very patient with us with all our questions and was knowledgable in the questions we asked. Thank yo... See more
Company replied
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The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... See more
Company replied
I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... See more
Company replied
Flo has been incredible and very helpful towards our purchase. He gave us ideas and advice which we found beneficial.
Company replied
Company details
- #14 of 397 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Fornham Street, S2 4AL, Sheffield, United Kingdom
- 0333 999 9835
4.9
Excellent
3k reviews
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Staff and service were great
Staff and service were great, liked the no pressure approach, helped us make a decision, great stuff!
18 April 2026
Reply from DFS Furniture - Sheffield
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
18 April 2026
Reply from DFS Furniture - Sheffield
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Gabby she is amazing lady and very…
Gabby she is amazing lady and very helpful .
Thanks Gabby 💖
18 April 2026
Reply from DFS Furniture - Sheffield
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
I don't like it when assistants follow…
I don't like it when assistants follow you around the store so was a bit apprehensive when entering but I'm pleased to say we weren't approached . Staff were friendly and helpful. The chap that dealt with us was called Flo, again friendly and helpful.
17 April 2026
Reply from DFS Furniture - Sheffield
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
17 April 2026
Reply from DFS Furniture - Sheffield
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Amazing staff
Was such a lovely man who dealt with me so easy to sort and was polite all throughout.
17 April 2026
Reply from DFS Furniture - Sheffield
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The service provided by the lady was…
The service provided by the lady was amazing she was really helpful and explaining a lot more about the goods and service
15 April 2026
Reply from DFS Furniture - Sheffield
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
The perfect sofa
Already had our first settee from Dfs and cannot fault the service, workmanship as definitely stood the test of time, so choosing another was a no brainier fantastic service no pushy sales people,Chloe and the team were fantastic got plenty of advise before making the decision for a new one. Would highly recommend.
12 April 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Really helpful when deciding what sofa…
Really helpful when deciding what sofa we wanted and ensured that everything was to our desired taste before submitting the order. We were well informed regarding delivery times and what to expect with our new sofa and how to look after it. We had a really positive experience.
13 April 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Start to finish was a great experience
The overall experience was great and made to feel welcome and the service was quick as we knew what we wanted and he was very informative too, staff was very friendly
6 April 2026
Reply from DFS Furniture - Sheffield
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lovely polite helpful staff we were looked after by Dave and purchased a lovely sofa
Lovely polite helpful staff
11 April 2026
Reply from DFS Furniture - Sheffield
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
The Assistant Gabby was very polite and…
The Assistant Gabby was very polite and Knowledgeable, she couldn’t do enough to help.
6 April 2026
Reply from DFS Furniture - Sheffield
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Had a great experience today at Dfs…
Had a great experience today at Dfs sheffield the staff were really attentive exceptional customer service explained everything and had a very smooth transaction, customer service was outstanding from start to finish.
12 April 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great, very very helpful.
Yeah, everything great smooth talked me thought everything, they was a great help.
12 April 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
I recently bought Settie from DFS and…
I recently bought Settie from DFS and wanted to express my appreciation for the exceptional service. the sales associate, was professional and knowledgeable, making the shopping experience enjoyable. Her dedication reflects positively on your business. Thank you!
Kind regards
Ian
12 April 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
No hassle, left to browse and chose our perfect sofa.
We was left to browse with no hassle, we spoke to a girl and she was very helpful. We had our eye on one but wanted to keep browsing so she left us to it. When we was ready she spoke us through all the options and delivery time frame etc. We ordered our new sofa and a free coffee at the same time. A*
12 April 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sheffield
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Sam was very friendly and helpful…
Sam was very friendly and helpful providing excellent service
11 April 2026
Reply from DFS Furniture - Sheffield
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Great service and advice given by…
Great service and advice given by Chloe. She was knowledgeable about the products and made the visit to store pleasurable.
11 April 2026
Reply from DFS Furniture - Sheffield
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
There is a range of sofas that can be…
There is a range of sofas that can be fit on your budget.
The staff was very helpful in pass the information from the product that you are looking for.
I recommend a visit in the shop before to buy online.
29 March 2026
Reply from DFS Furniture - Sheffield
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
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