We came in and met with Val, she helped us secure our new sofa and went above and beyond to accommodate us. She really made us feel comfortable throughout the whole process and felt like such a shin... See more
Company replied
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See what reviewers are saying
Temi was friendly and attentive, he listened to our needs and gave us great advice on what sofas would be available in the colours and styles we were interested in. When it came to choosing our sofa h... See more
Company replied
The store is well set out & spacious. Staff are helpful & give you time & space to make up your mind. Joseph, who took our order, was courteous & polite & the free cappaccinos were a nice touch. Well... See more
Company replied
Temi who served me was brilliant. I bought furniture from DFS in February 2025 and when I came in yesterday he immediately remembered me. He was so nice , informative and one of the best service exper... See more
Company replied
Company details
- #12 of 401 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 240 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 94 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom
- 0333 999 9771
4.9
Excellent
8k reviews
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Temi the sales guy was really helpful
Temi the sales guy was really helpful. There was absolutely no pressure at all and he advised me but left it to us to make a decision as and when we were guided to.
19 July 2026
Reply from DFS Furniture - Sidcup
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Temi.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Sidcup
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The young lady was very helpful and…
The young lady was very helpful and gave good advice about grade of leather for the sofa we choose.
2 August 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Temi who served me was brilliant
Temi who served me was brilliant. I bought furniture from DFS in February 2025 and when I came in yesterday he immediately remembered me. He was so nice , informative and one of the best service experiences I’ve ever had. Please do thank him.
1 August 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Temi.
Kind Regards,
Jordan
DFS Customer Support
Amazing service
25 July 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We had a very good experience with…
We had a very good experience with Temi, there was no pressure but he explained the services and what they could offer and how they could be flexible. We took time to think about the decision and then decided to come back and buy it with Temi. Thank you Temi
1 August 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Temi met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Excellent service and great patience…
Excellent service and great patience with an elderly lady who took time making a decision. Joseph is to be commended. Thank you Joseph.
31 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly service
Friendly, helpful staff.
Suppoetive help and advice given for my excat needs.
24 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your positive review.
Kind Regards,
Holly M
DFS Customer Support
New Sofa
Very friendly and exceptional customer service felt very relaxed not pressured at all
31 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Quality of the product and customer…
Quality of the product and customer service both of which are missing from online shopping of sofas
23 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
No hassle from the sales people
No hassle from the sales people. No following around the store. We were offered coffee . The use of display screens (huge) to show the suite in the colour we were looking for. Excellent service from Joseph , he was very thorough in explaining everything too
30 July 2026
Reply from DFS Furniture - Sidcup
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Team was fantastic and helpful
Team was fantastic and helpful, Bell was brilliant and knew what she was talking about.
30 July 2026
Reply from DFS Furniture - Sidcup
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Five-Star Service from Valerie at DFS
We had a fantastic experience at DFS thanks to Valerie From the moment we walked in, she was friendly, welcoming, and incredibly knowledgeable She took the time to understand exactly what we were looking for, answered all of our questions without any pressure, and helped us find the perfect sofa for our home
Valerie was patient, professional, and made the whole process easy and enjoyable Her excellent customer service and attention to detail really stood out, and we left feeling confident that we had made the right choice
A big thank you to Valerie for all of her help She’s a real credit to DFS, and we wouldn’t hesitate to recommend her to anyone looking for great service when buying a sofa
25 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
DFS Sidcup very professional and friendly…
The sofa and chair I have bought looks and feels top quality, the staff was very welcoming and friendly and easy to get on with. The agent I dealt with Temi was very professional and well presented, Temi listened to what I was after and wanted and was very helpful to what I required. Top marks to Temi
28 July 2026
Reply from DFS Furniture - Sidcup
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Temi met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
lady at shop out standing helen her…
lady at shop out standing helen her name as for your buying on line found it most hard try to buy 3&2seater and foot stall found so hard to navigat did in the end but neary gav up nice people to talk to but your on line so hard to buy from
27 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. I am really sorry to hear the website wasn't easy to navigate. We hope you enjoy your furniture when it arrives!
Kind regards,
Lorraine A
DFS Central Customer Support
Ed was very helpful
Ed was friendly, patient and attentive with my large family attending the store and contacted me at my request to proceed with the order. Very helpful. Thanks Ed!
27 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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