DFS Furniture - Sidcup Reviews 

8,136
TrustScore 5 out of 5

4.9

Sidcup By Pass Road, Crittals Corner Road, DA14 6LX Sidcup, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Temi was friendly and attentive, he listened to our needs and gave us great advice on what sofas would be available in the colours and styles we were interested in. When it came to choosing our sofa h... See more

Company replied

Rated 5 out of 5 stars

Temi who served me was brilliant. I bought furniture from DFS in February 2025 and when I came in yesterday he immediately remembered me. He was so nice , informative and one of the best service exper... See more

Company replied

Rated 5 out of 5 stars

We visited the Sidcup branch today and were welcomed by Isabelle, who was absolutely fantastic from the moment we arrived. She took the time to really listen to what we were looking for, answered... See more

Company replied

Rated 5 out of 5 stars

Sana was very helpful and informative! She had great knowledge of the products and was very friendly and accommodating to all our queries. All the staff were helpful and welcoming in the Sidcup store!... See more

Company replied


Company details

  1. #14 of 399 best companies in Home Furniture Shop
  2. #2 of 54 best companies in Furniture Accessories
  3. #11 of 238 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom

  • 0333 999 9771

4.9

Excellent

TrustScore 5 out of 5

8k reviews

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4.9

All reviews

(8,136)

93,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Five-Star Service from Valerie at DFS

We had a fantastic experience at DFS thanks to Valerie From the moment we walked in, she was friendly, welcoming, and incredibly knowledgeable She took the time to understand exactly what we were looking for, answered all of our questions without any pressure, and helped us find the perfect sofa for our home

Valerie was patient, professional, and made the whole process easy and enjoyable Her excellent customer service and attention to detail really stood out, and we left feeling confident that we had made the right choice

A big thank you to Valerie for all of her help She’s a real credit to DFS, and we wouldn’t hesitate to recommend her to anyone looking for great service when buying a sofa

25 July 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great service

Great service, friendly and helpful

28 July 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

DFS Sidcup very professional and friendly…

The sofa and chair I have bought looks and feels top quality, the staff was very welcoming and friendly and easy to get on with. The agent I dealt with Temi was very professional and well presented, Temi listened to what I was after and wanted and was very helpful to what I required. Top marks to Temi

28 July 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Temi met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 4 out of 5 stars

lady at shop out standing helen her…

lady at shop out standing helen her name as for your buying on line found it most hard try to buy 3&2seater and foot stall found so hard to navigat did in the end but neary gav up nice people to talk to but your on line so hard to buy from

27 July 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. I am really sorry to hear the website wasn't easy to navigate. We hope you enjoy your furniture when it arrives!

Kind regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Ed was very helpful

Ed was friendly, patient and attentive with my large family attending the store and contacted me at my request to proceed with the order. Very helpful. Thanks Ed!

27 July 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Easy to deal with great sales woman

Easy to deal with great sales woman
Very helpful priced a bit higher than some other stores buy brought for peace of mind

26 July 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

We were greeted by a lovely man Joseph…

We were greeted by a lovely man Joseph he was very helpful and not pushy.
He was very professional and we had a laugh and joke with him which made us feel totally at ease. We were very happy with our customer experience.
Thank you Joseph 😊

26 July 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Joseph.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

The man was absolutely sweet as and…

The man was absolutely sweet as and helpful through out 10/10

26 July 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Personable

Personable, professional and very knowledgeable at the job. Installed great confidence.

25 July 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

An excellent showroom all laid out well…

An excellent showroom all laid out well so we can test the product and make a well informed decision. Combined with excellent service it makes for a good experience.

26 July 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Refreshing experience

Helpful sales people who refreshingly conducted themselves in a non pushy manner. Felt no pressure to buy nor buy add-on extended warranties or options.

26 July 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Look and buy a setteeCame to dfs today to look and buy a…

Came to dfs today to look and buy a settee. The man who served us was very polite never pushed anything on us and was very friendly and informative.

25 July 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

We visited the Sidcup branch today and…

We visited the Sidcup branch today and were welcomed by Isabelle, who was absolutely fantastic from the moment we arrived.

She took the time to really listen to what we were looking for, answered all of our questions with patience and honesty, and never made us feel rushed or pressured. It was clear that she genuinely cared about helping us find the right choice, rather than just making a sale.

We’re so grateful for all of Isabelle’s time, advice and kindness. She made what could have been an overwhelming experience feel easy and enjoyable, and we left feeling genuinely happy and confident with our purchase. Isabelle is a real credit to the Sidcup team, and we can’t thank her enough.

25 July 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Isabelle met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Fantastic customer support throughout

Fantastic customer support throughout, great experience and would visit again.

23 July 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Very helpful polite and satisfied with…

Very helpful polite and satisfied with Joseph the sales guy made me feel comfortable top marks

20 July 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

We have searched for a while visiting…

We have searched for a while visiting different furniture showrooms, this one had the best range. The salesman was amazing, clear and informative & friendly. We went back because of the service he offered.

21 July 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

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