We came in and met with Val, she helped us secure our new sofa and went above and beyond to accommodate us. She really made us feel comfortable throughout the whole process and felt like such a shin... See more
Company replied
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See what reviewers are saying
Temi was friendly and attentive, he listened to our needs and gave us great advice on what sofas would be available in the colours and styles we were interested in. When it came to choosing our sofa h... See more
Company replied
We came in a few days ago and spoke with Helen and decided on a sofa but wanted to think about. We had issues when going online so emailed with Helen and this sadly could not be resolved we went back... See more
The store is well set out & spacious. Staff are helpful & give you time & space to make up your mind. Joseph, who took our order, was courteous & polite & the free cappaccinos were a nice touch. Well... See more
Company replied
Company details
- #12 of 401 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 240 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 94 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom
- 0333 999 9771
4.9
Excellent
8k reviews
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Ed was very helpful
Ed was friendly, patient and attentive with my large family attending the store and contacted me at my request to proceed with the order. Very helpful. Thanks Ed!
27 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Easy to deal with great sales woman
Easy to deal with great sales woman
Very helpful priced a bit higher than some other stores buy brought for peace of mind
26 July 2026
Reply from DFS Furniture - Sidcup
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
We were greeted by a lovely man Joseph…
We were greeted by a lovely man Joseph he was very helpful and not pushy.
He was very professional and we had a laugh and joke with him which made us feel totally at ease. We were very happy with our customer experience.
Thank you Joseph 😊
26 July 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Joseph.
Kind Regards,
Jordan
DFS Customer Support
The man was absolutely sweet as and…
The man was absolutely sweet as and helpful through out 10/10
26 July 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Personable
Personable, professional and very knowledgeable at the job. Installed great confidence.
25 July 2026
Reply from DFS Furniture - Sidcup
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
An excellent showroom all laid out well…
An excellent showroom all laid out well so we can test the product and make a well informed decision. Combined with excellent service it makes for a good experience.
26 July 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Refreshing experience
Helpful sales people who refreshingly conducted themselves in a non pushy manner. Felt no pressure to buy nor buy add-on extended warranties or options.
26 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Temi was amazing and super helpful.
26 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Look and buy a setteeCame to dfs today to look and buy a…
Came to dfs today to look and buy a settee. The man who served us was very polite never pushed anything on us and was very friendly and informative.
25 July 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
We visited the Sidcup branch today and…
We visited the Sidcup branch today and were welcomed by Isabelle, who was absolutely fantastic from the moment we arrived.
She took the time to really listen to what we were looking for, answered all of our questions with patience and honesty, and never made us feel rushed or pressured. It was clear that she genuinely cared about helping us find the right choice, rather than just making a sale.
We’re so grateful for all of Isabelle’s time, advice and kindness. She made what could have been an overwhelming experience feel easy and enjoyable, and we left feeling genuinely happy and confident with our purchase. Isabelle is a real credit to the Sidcup team, and we can’t thank her enough.
25 July 2026
Reply from DFS Furniture - Sidcup
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Isabelle met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer support throughout
Fantastic customer support throughout, great experience and would visit again.
23 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent staff very helpful
23 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good atmosphere and no hard sell!
Kay was extremely helpful and detailed in assisting us with our purchase.
15 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Very helpful polite and satisfied with…
Very helpful polite and satisfied with Joseph the sales guy made me feel comfortable top marks
20 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We have searched for a while visiting…
We have searched for a while visiting different furniture showrooms, this one had the best range. The salesman was amazing, clear and informative & friendly. We went back because of the service he offered.
21 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Helen was so helpful and was very…
Helen was so helpful and was very knowledgable. Thank you so much! Made the experience easier and more pleasant.
21 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent customer service
Excellent customer service. Staff were so nice and gave excellent advice.
11 July 2026
Reply from DFS Furniture - Sidcup
Hello Cynthia,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Helen was really helpful and explained…
Helen was really helpful and explained everything very well.
20 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
So easy !
Natalie dropped everything and assisted us straight away very politely and professionally, luckily we had visited before and knew which bed we wanted and with Natalie’s help and experience we very quickly knew which mattress was best for us. Our order was double checked, and a delivery schedule was explained - great experience , thanks Natalie !!
20 July 2026
Reply from DFS Furniture - Sidcup
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Natalie met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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