DFS Furniture - Slough Reviews 

5,266
TrustScore 5 out of 5

4.9

Twinches Ln, Slough Retail Park, SL1 5AL Slough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Was looking for a small sofa and tried many stores in Slough. Went into DFS first and saw the sofa we eventually bought. The store assistant, Sky, came over to us and was immediately friendly and made... See more

Company replied

Rated 5 out of 5 stars

Being greeted when walking into the showroom then left to have a look round Very helpful when we decided what we wanted answered any questions that we asked No stress relaxing atmosphere

Company replied

Rated 5 out of 5 stars

They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... See more

Company replied

Rated 5 out of 5 stars

Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... See more

Company replied


Company details

  1. #13 of 395 best companies in Home Furniture Shop
  2. #2 of 56 best companies in Furniture Accessories
  3. #10 of 245 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Twinches Ln, Slough Retail Park, SL1 5AL, Slough, United Kingdom

  • 0333 999 9785

4.9

Excellent

TrustScore 5 out of 5

5k reviews

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4.9

All reviews

(5,266)

98,550 reviews in the last 12 months

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Rated 5 out of 5 stars

Entering your store my son & I received…

Entering your store my son & I received a very warm welcome & the assistant showed me to the item I was going to purchase, showed me the colours of which I chose a different one, went through a few things with me & the item was ordered for me.
I must say he was certainly professional, friendly with a good knowledge.

1 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Customer care

25 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very helpful

Very helpful

1 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Alan was a brilliant salesman

Alan was a brilliant salesman, very much customer oriented and helpful. Really good customer service care.

30 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Just such a lovely guy who went through…

Just such a lovely guy who went through everything with us at your slough branch Hamid just so informative and helpful couldn’t get better than that . Thank you.

29 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

It was great experience the customer…

It was great experience the customer service was up to the mark the person who sold us the sofa was patient.

29 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for sharing your kind review with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Muhammad was v helpful and explained…

Muhammad was v helpful and explained everything we needed to know . A very pleasant visit to your store .

28 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

The assistant was most helpfull did not…

The assistant was most helpfull did not rush me explained all the ins and outs.I found him to be most pleasant and knowledgeable .

28 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Amazing service

Amazing service

28 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Mo was a great help and helped me out…

Mo was a great help and helped me out massively with choosing the right sofa!
Thank you for the best customer service❤️

27 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

A visit to DFS in Slough

Gideon and Alan were both very helpful, polite and knowledgeable in assisting me with the purchase of my new sofa.

25 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Great Customer Service!!

I spoke to Mo, who was very informative and had excellent knowledge of all the sofas without needing to look anything up. Mo showed me several options that suited my needs and gave me time to look around without any pressure, he was professional and polite. As a result, I ended up purchasing both a sofa and a bed.

27 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Mohammed was very helpful

Mohammed was very helpful

27 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Humayu,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Really good experience

Really good experience, lovely service from the staff and an amazing purchase which we are going to enjoy for many years to come!

27 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Ella,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very welcoming

Very welcoming
Friendly staff

27 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Rated 4 out of 5 stars

Friendly and welcoming staff and…

Friendly and welcoming staff and thorough with their work.

26 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

The salesmen was very professional he…

The salesmen was very professional he helped us make the right choice for our requirements. He explained everything to us, he was very friendly.

26 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Marlon who served us was very helpfil

Marlon who served us was very helpfil, polite, informative and friendly.
Store was clean tidy and well laid out.

25 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Marlon.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

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