Was looking for a small sofa and tried many stores in Slough. Went into DFS first and saw the sofa we eventually bought. The store assistant, Sky, came over to us and was immediately friendly and made... See more
Company replied
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See what reviewers are saying
They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... See more
Company replied
Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... See more
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We had an amazing experience at Dfs. The staff was so helpful and supportive specially the man that helped us Ahmed Malik. He was extremely patient and supported us throughout the process of the buyi... See more
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Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #12 of 245 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Twinches Ln, Slough Retail Park, SL1 5AL, Slough, United Kingdom
- 0333 999 9785
4.8
Excellent
5k reviews
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Reply from DFS Furniture - Slough
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The customer sales advisor Tania was…
The customer sales advisor Tania was very knowledgeable and helpful, she also showed patience.
3 August 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Straight away refused even with great…
Straight away refused even with great score and good gross house hold income. Order number is: 48Z4I7693
2 August 2026
Unprompted review
Reply from DFS Furniture - Slough
Good Morning,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service by Faisal
Excellent customer service by Faisal. Talked through everything and showed patience whilst we decided.
2 August 2026
Reply from DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Buying two armchairs
The service was excellent
The sales person was very helpful talked me through everything and doubled checked with me to make sure I was happy with my order
2 August 2026
Reply from DFS Furniture - Slough
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great Service from the start .Patient…
Great Service from the start .Patient and very knowledgeable in regards to the products
Walked up through various options until we found the right sofa :)
1 August 2026
Reply from DFS Furniture - Slough
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Very pleased to meet with sales person…
Very pleased to meet with sales person and really good experience
1 August 2026
Reply from DFS Furniture - Slough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ahmed was very helpful
Ahmed was very helpful, nice and knowledgeable on the sofa’s we purchased
1 August 2026
Reply from DFS Furniture - Slough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Entering your store my son & I received…
Entering your store my son & I received a very warm welcome & the assistant showed me to the item I was going to purchase, showed me the colours of which I chose a different one, went through a few things with me & the item was ordered for me.
I must say he was certainly professional, friendly with a good knowledge.
1 August 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Customer care
25 July 2026
Reply from DFS Furniture - Slough
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Slough
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Slough
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Alan was a brilliant salesman
Alan was a brilliant salesman, very much customer oriented and helpful. Really good customer service care.
30 July 2026
Reply from DFS Furniture - Slough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Just such a lovely guy who went through…
Just such a lovely guy who went through everything with us at your slough branch Hamid just so informative and helpful couldn’t get better than that . Thank you.
29 July 2026
Reply from DFS Furniture - Slough
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
It was great experience the customer…
It was great experience the customer service was up to the mark the person who sold us the sofa was patient.
29 July 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Muhammad was v helpful and explained…
Muhammad was v helpful and explained everything we needed to know . A very pleasant visit to your store .
28 July 2026
Reply from DFS Furniture - Slough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The assistant was most helpfull did not…
The assistant was most helpfull did not rush me explained all the ins and outs.I found him to be most pleasant and knowledgeable .
28 July 2026
Reply from DFS Furniture - Slough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Slough
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Mo was a great help and helped me out…
Mo was a great help and helped me out massively with choosing the right sofa!
Thank you for the best customer service❤️
27 July 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
A visit to DFS in Slough
Gideon and Alan were both very helpful, polite and knowledgeable in assisting me with the purchase of my new sofa.
25 July 2026
Reply from DFS Furniture - Slough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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