DFS Furniture - Slough Reviews 

5,262
TrustScore 5 out of 5

4.8

Twinches Ln, Slough Retail Park, SL1 5AL Slough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Was looking for a small sofa and tried many stores in Slough. Went into DFS first and saw the sofa we eventually bought. The store assistant, Sky, came over to us and was immediately friendly and made... See more

Company replied

Rated 5 out of 5 stars

Being greeted when walking into the showroom then left to have a look round Very helpful when we decided what we wanted answered any questions that we asked No stress relaxing atmosphere

Company replied

Rated 5 out of 5 stars

They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... See more

Company replied

Rated 5 out of 5 stars

Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... See more

Company replied


Company details

  1. #13 of 395 best companies in Home Furniture Shop
  2. #2 of 56 best companies in Furniture Accessories
  3. #11 of 244 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Twinches Ln, Slough Retail Park, SL1 5AL, Slough, United Kingdom

  • 0333 999 9785

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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4.8

All reviews

(5,262)

98,153 reviews in the last 12 months

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Rated 4 out of 5 stars

Livie Armchair

Sales Assistant remembered my name from a previous visit and allowed me to take my time sitting on the armchair to see how it felt so it was a no pressure sale.
Ensured the correct details of the chair (fabric & legs choice) were entered in the order form and I received email confirmation very quickly.

11 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great experience

Great experience, perfect service

11 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Marlon was very informative and…

Marlon was very informative and helpful, he went through everything and helped me choose a colour great service

9 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Natalie,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Hats off to Mohamed

Hats off to Mohamed, he helped us through the process. He was very patient and lovely and he knew his stuff. Well done!

9 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Ivan,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Good customer assistance from the…

Good customer assistance from the staff. Explained the product well. Takes time, not rushing and polite staff.

6 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Swan,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Welcomed into the store

Welcomed into the store, which is rare in some stores. Salesman allowed me to look around with out hovering near me. Once I made my top two sofas, he was at hand in guiding me through the makes, measurements and how they would fare in my lounge.

7 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Tanya was excellent from start to…

Tanya was excellent from start to finish 10/10

Professional, gave options and asked if we needed furniture elsewhere. She was pro at her job

6 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Mohammed was a delight and very…

Mohammed was a delight and very helpful. Thanks for helping us to choose our dream bed and mattress.

5 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 4 out of 5 stars

The staff was very helpful and polite…

The staff was very helpful and polite and friendly

5 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great service from Alan @ Slough…

Great service from Alan @ Slough branch, really helpful without being pushy.

5 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Good customer service

Good customer service

5 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

Amazing review, thanks for sharing!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

The person who dealt with me and took…

The person who dealt with me and took my order was absolutely first class! Polite knowledgable and professional

Very nice young man - thank you

5 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Was a great experience friendly staff…

Was a great experience friendly staff very polite & helpful not pushy to buy more expensive item would recommend slough branch very good experience all staff & service was great

5 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Five star service

Alan who served us was extremely knowledgeable, approachable and friendly. He made us feel welcome and valued throughout our visit to the slough store today. Can not fault our experience thank you!

4 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Really good experience with DFS

Really good experience with DFS. There were loads of great options to choose from, so it was easy to find something that suited us. The staff were friendly, helpful, and made the whole process really straightforward. Great service overall, and I'd definitely recommend them!

4 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very good buying experience

Very good buying experience.Alan the salesman was very knowledgeable, polite and likeable.He clearly made the whole process very easy.
Thank you

3 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Richard,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very helpful and no pressure

Was easy and calm. No pressure. He was very helpful, let me view everything, gave me good advice then sorted it all out for me. Quick and easy

1 July 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

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