DFS Furniture - Southampton Reviews 

kerry was fantastic, she was so helpful and listened to everything we wanted, enabling her to deliver and meet our expectations with everything we asked for. it was also very clear to us that she is obviously an extremely knowledgeable member of the team, as many others team members approached her throughout our visit for her help or advice.

I had a great experience purchasing my new sofa from DFS Hedge end. The customer advisor Kerry was incredibly friendly, welcoming and easy to talk to. She made the whole process relaxed and enjoyable, and I never felt pressured. Really helpful and professional throughout — thank you for making the experience so positive!

I had a great experience purchasing my new sofa from DFS. The customer advisor Kerry was incredibly friendly, welcoming and easy to talk to. She made the whole process relaxed and enjoyable, and I never felt pressured. Really helpful and professional throughout — thank you for making the experience so positive!

Kerry was really helpful today.

Experience made easy, with perfect customer service! Mira was very eager and happy to help.

Friendly salesman explained everything clearly

We were made to feel very welcome and not pressured into buying any furniture.
Staff were very helpful and very friendly.

We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurements, she was patient and supported us when we returned so we could order the sofa! Can’t wait to get the sofa now🙂

Sales team is helpful

Adam was so helpful, not pushy at all like a lot of salesmen . Nothing was too much trouble .

Very informative with out being pushy. And was very helpful

We recieved amazing customer service. They were patient and took their time explaining all the details of the sofa and we would highly recommend.

Extremely helpfull staff. Josh couldn't do enough for us even provided coffee. Helpful, knowledgeable and friendly. Helped us find the perfect sofa for our new extension.

Attention to detail and not feeling rushed. I especially like the way everything was double checked with another member of staff so there could be no confusion .

Young lady who served was very helpful and knowledgeable was a pleasure to be served by her.

Great customer service from Josh who was very helpful

Great service.

Love the way you're not pestered while browsing. I had been in previously and Fyzer had been particularly helpful. A couple of weeks later when I had made a decision on the sofa I wanted, I went in again and found Fyzer. Again she was really helpful and went out of her way to answer all my questions - even calling me back after closing when I had an additional question about dimensions. I was also impressed that your main telephone customer services lady passed my message on immediately so my query could be resolved asap and I could safely sign the contract.

I got a great deal on a sofa for my first property today. The salesman (Joe) was kind and professional and processed the sell quickly. I will definitely return for more furniture in the future.