We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... See more
Company replied
Charles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB
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We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... See more
Company replied
We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... See more
Company replied
At first we went into the showroom looking to purchase a sofa and did find it a little hard to find what we were looking for on display. It was a little hard to work out what options were available fo... See more
Company replied
We have enjoyed our experience at DFS when we came into buy a lounge suit (our 3 one at DFS . The staff were very friendly and most of all knowledgeable. I would definitely recommended anyone buying... See more
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, United Kingdom
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Antonio was brilliant and very helpful. Great asset to DFS

Reply from DFS Furniture - Southampton
Great customer service. The atmosphere in store is relaxed and you are given time to choose without someone constantly following you (which happens in other stores!) Thank you 🙂

Reply from DFS Furniture - Southampton
Very friendly and took time to listen to what I wanted. Was very knowledgeable and gave advice as to what would work well.

Reply from DFS Furniture - Southampton

Reply from DFS Furniture - Southampton

Reply from DFS Furniture - Southampton
I Was very please with daren and josh at the hedge end branch they let me take my time to choose my sofa no pressure at all well done guys very polite and professional

Reply from DFS Furniture - Southampton
Good service received when purchasing sofa from store

Reply from DFS Furniture - Southampton

Reply from DFS Furniture - Southampton
We were served by Adam who gave an excellent service. We originally came in a few weeks ago and were looking at a completely different sofa. On discussion we decided it wasn’t quite right for us and Adam showed us some other options and we finally settled on the Roseley range. Adam was very knowledgeable and understood what we needed from our new sofas. Highly recommend Adam.

Reply from DFS Furniture - Southampton
Great customer service! Very helpful with all the information you could want, professional and friendly, nice coffee too, many thanks

Reply from DFS Furniture - Southampton
Quick and easy sales which was handled very well by the salesperson.
Great customer service

Reply from DFS Furniture - Southampton
My wife Gloria and I have just placed an order for the Kian two seater sofa,in midnight blue fabric, at your Hedge End store. Fisa (I am so sorry if I've spelt it wrong!) was most helpful. She set up Gloria's choice of fabric colours to tone in with our lounge decor on your room decor image programme and gave excellent advice and demonstration of your easy glide feet fixtures. As well as explaining the benefits of the fabric stain protection and spot cleaning package. All of which we have added to the order.
Neil Sutton

Reply from DFS Furniture - Southampton
Josh was very helpful and courteous throughout the process, explained everything in simple terms

Reply from DFS Furniture - Southampton
Josh was 10/10 today very helpful explained everything needed to know. He was very patient with us while we juggled our child while he was explaining the ins and outs too us. Above all just a very nice polite guy

Reply from DFS Furniture - Southampton
We were greeted warmly, and allowed to browse without the feeling of being followed (which has happened in other establishments). When we made enquiries on articles the staff were friendly and polite. The member of staff, Sumehra Aqsar, was professional, and non pushy.
The only negative, was the technical difficulties incurred by Sumehra, who suffered constant connection drop outs whilst completing our order. Credit to her, she persevered and remained professional throughout. So please pass on our sincere thanks to her.

Reply from DFS Furniture - Southampton
Adam was extremely polite and very very helpful in helping us choose our sofa he also has very knowledgeable about the items all in all very professional

Reply from DFS Furniture - Southampton
joe was very well educated with the details required for the interest free agreement and a very friendly person

Reply from DFS Furniture - Southampton
Nice & calm visit, made to feel very comfortable while looking at sofas. Even took us outside to see colours in a natural light.
Very patient & knowledgeable of which sofas would suit us best.

Reply from DFS Furniture - Southampton

Reply from DFS Furniture - Southampton
Started off with a free coffee and Sat on the sofa’s we had chosen and the sales person explained all the details and wasn’t pushy and didn’t pressurize us for the sale.

Reply from DFS Furniture - Southampton
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