We had a fantastic experience at DFS Taunton. And all thanks to our brilliant salesman Kyle. He took the time and patience to go through all of our options and with his help we've created a fantastic... See more
Company replied
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Alice was very helpful without being too forceful or off putting! She was very informing, allowed us to roam the store and made the whole process very smooth & enjoyable! We’re very excited to receive... See more
Company replied
Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were rea... See more
Company replied
Steliana at DFS made the entire process seamless and enjoyable. From the moment I walked into the showroom, she greeted me with a warm, welcoming attitude without ever feeling pushy. She took the time... See more
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Company details
- #14 of 398 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 244 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Toneway, TA1 2BB, Taunton, United Kingdom
- 0333 999 9802
4.9
Excellent
5k reviews
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Very satisfied
Very good customer service and a great selection of high-quality furniture. A pleasant shopping experience overall.
1 June 2026
Reply from DFS Furniture - Taunton
Hello Maria,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Looking for a new settee for my elderly…
Looking for a new settee for my elderly but quite fit mother, ( she knows what she likes ) when entering dfs we were greeted by a lovely man who knew just what we wanted, mother still wanted to look around and he wasn't far from us if we needed any advice, ( without following) we were free to roam around and try different settees, we went back to the one the lovely sales man recommended, my mother sat in it and although above her budget she set herself, she said the settee was just what she wanted and was very happy to up her budget, as the comfort was her top priority, many thanks to the salesman for his patience and understanding, 😊
8 June 2026
Reply from DFS Furniture - Taunton
Hello Lynne,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello Jinu,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Our experience with Neil in the Taunton…
Our experience with Neil in the Taunton store was brilliant. He was extremely helpful and we’re over the moon with our purchase.
Thank you, Neil
7 June 2026
Reply from DFS Furniture - Taunton
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Spacious showroom,great selection of…
Spacious showroom,great selection of sofas and knowledgeable and friendly staff,shout out to Kyle,thank you for a smooth and easy sale
7 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Thumbs up DFS. We were served by Alan at your Taunton…
We were served by Alan at your Taunton store who was very friendly, informative and dealt with our order very promptly. Very easy experience. Thank you Alan.
7 June 2026
Reply from DFS Furniture - Taunton
Hello Lynn,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Helpful salesman
The gentleman that served us (lawrence) was very helpful and when my autistic child started to get a bit stressed about it taking a while he was quick to speed things up which was appreciated! We are looking forward to getting our new sofa
6 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very helpful staff who was patient and…
Very helpful staff who was patient and fully explained the many variations available to us.
6 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great
Great ! Lovely environment with plenty of choice of sofas to look and easy parking. Kyle our sales advisor was so easy to talk to and we were fussy ! He went through everything in great detail and simplified everything for us. Came out with a lovely new sofa and we are super happy
5 June 2026
Reply from DFS Furniture - Taunton
Hello Jo,
We are really grateful for your kind words and for sharing your experience in our store with Kyle. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Great Service with a Smile
The man that served me was fabulous, very friendly, listened to my needs, and helped in all my questions. My questions were answered in full with complete confidence. He was precise and very well informed.
3 June 2026
Reply from DFS Furniture - Taunton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great experience in store
Lawrence in the Taunton store was super helpful and took time to explain all our options and help us to make a decision on our sofa of choice, without pressuring or hard selling. Would definately recommend coming to see Lawrence and ordering your sofa here if you need a bit of help choosing the right option! We look forward to taking delivery of our brand new sofa!
3 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great sales person (Alice)
Great sales person (Alice), very patient, knowledgeable, made the whole transaction easy
2 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Very kind man served us nothing to much trouble he went into every detail and gave us all the information we needed
2 June 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Taunton
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
The staff were helpful
31 May 2026
Reply from DFS Furniture - Taunton
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Amazing customer service in shop
Amazing customer service in shop, very friendly, welcoming, professional advice
31 May 2026
Reply from DFS Furniture - Taunton
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Taunton
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Brilliant service and advice
Brilliant service and advice. A really good salesperson and no push for a sale in Taunton. Would recommend 100%
31 May 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very good service
Very good service, knowledgeable and efficient. Very good experience and we have a lovely new sofa to look forward to. Sean was great to deal with.
31 May 2026
Reply from DFS Furniture - Taunton
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Sean met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
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