We had a fantastic experience at DFS Taunton. And all thanks to our brilliant salesman Kyle. He took the time and patience to go through all of our options and with his help we've created a fantastic... See more
Company replied
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Alice was very helpful without being too forceful or off putting! She was very informing, allowed us to roam the store and made the whole process very smooth & enjoyable! We’re very excited to receive... See more
Company replied
Steliana at DFS made the entire process seamless and enjoyable. From the moment I walked into the showroom, she greeted me with a warm, welcoming attitude without ever feeling pushy. She took the time... See more
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Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were rea... See more
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Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 246 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Toneway, TA1 2BB, Taunton, United Kingdom
- 0333 999 9802
4.9
Excellent
5k reviews
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The customer care rep there was top…
The customer care rep there was top class, great service, attention to detail. Listened to what I wanted before speaking and was a great all round help.
15 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good experience
Lawrence was super helpful and very knowledgeable about the sofa we wanted. Explained all of our options and made a sometimes overwhelming experience very simple. Couldn’t recommend him enough.
12 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Perfect customer service
Perfect customer service, Sean really helped me narrow down what I was looking for. I am very grateful and am looking forward to receive my sofa.
11 June 2026
Reply from DFS Furniture - Taunton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello Mrs Ford,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Patient, knowledgable staff who seem genuinely happy to help!
Lawrence in Taunton was super helpful, he knew his stuff and made our sofa searching experience extremely easy! We came away feeling really looked after and happy!
10 June 2026
Reply from DFS Furniture - Taunton
Hello Harriet,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Quick efficient professional staff
Quick efficient professional staff. No nonsense, no pressure
10 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Very impressed
Lovely, well laid out store, felt completely at ease. Wonderful sales experience with Sean, treated very well, dealt with all our questions easily making for great customer service, the coffee is really good too.
8 June 2026
Reply from DFS Furniture - Taunton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
A great experience buying our new Aida…
A great experience buying our new Aida furniture set for our lounge. Can’t wait for it to all be delivered in a few weeks. Would highly recommend their services all round! The staff member was highly attentive and brilliant at their role.
2 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The person was very helpful with our…
The person was very helpful with our purchase of our sofa,
9 June 2026
Reply from DFS Furniture - Taunton
Hello Peter,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Alan was the best person I could have…
Alan was the best person I could have used.He guided me through it with ease excellent service.
9 June 2026
Reply from DFS Furniture - Taunton
Hello Mark,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Very satisfied
Very good customer service and a great selection of high-quality furniture. A pleasant shopping experience overall.
1 June 2026
Reply from DFS Furniture - Taunton
Hello Maria,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Looking for a new settee for my elderly…
Looking for a new settee for my elderly but quite fit mother, ( she knows what she likes ) when entering dfs we were greeted by a lovely man who knew just what we wanted, mother still wanted to look around and he wasn't far from us if we needed any advice, ( without following) we were free to roam around and try different settees, we went back to the one the lovely sales man recommended, my mother sat in it and although above her budget she set herself, she said the settee was just what she wanted and was very happy to up her budget, as the comfort was her top priority, many thanks to the salesman for his patience and understanding, 😊
8 June 2026
Reply from DFS Furniture - Taunton
Hello Lynne,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello Jinu,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Our experience with Neil in the Taunton…
Our experience with Neil in the Taunton store was brilliant. He was extremely helpful and we’re over the moon with our purchase.
Thank you, Neil
7 June 2026
Reply from DFS Furniture - Taunton
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Spacious showroom,great selection of…
Spacious showroom,great selection of sofas and knowledgeable and friendly staff,shout out to Kyle,thank you for a smooth and easy sale
7 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Thumbs up DFS. We were served by Alan at your Taunton…
We were served by Alan at your Taunton store who was very friendly, informative and dealt with our order very promptly. Very easy experience. Thank you Alan.
7 June 2026
Reply from DFS Furniture - Taunton
Hello Lynn,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Helpful salesman
The gentleman that served us (lawrence) was very helpful and when my autistic child started to get a bit stressed about it taking a while he was quick to speed things up which was appreciated! We are looking forward to getting our new sofa
6 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very helpful staff who was patient and…
Very helpful staff who was patient and fully explained the many variations available to us.
6 June 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
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