We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... See more
Company replied
Location
Switch locationChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
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See what reviewers are saying
Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... See more
Company replied
We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... See more
Company replied
The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... See more
Company replied
Company details
- #14 of 396 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #12 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, United Kingdom
- 0333 999 9508
4.9
Excellent
3k reviews
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Dan in the Truro branch was absolutely…
Dan in the Truro branch was absolutely amazing with helping us purchase our first sofa!!
Excellent customer service and a smooth sailing experience!!
Thankyou!!
12 July 2026
Reply from DFS Furniture - Truro
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
DFS, GETS IT RIGHT ES…
Couldn't fault the service from start to finish, we felt looked after from the moment we walked in. Great customer service 5 stars. Staff were attentive and easy to talk too with no hard sail patter.
11 July 2026
Reply from DFS Furniture - Truro
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Honest, friendly advice, given with no pressure to buy.
From the moment I was greeted, by Trystan, I was made to feel welcome. At no time did I feel pressurised but I was left to view the furniture in my own time, knowing there was helpful, friendly advice available to me, if I needed it.
When the time came, the advice I was given was well explained and given with, what I felt, was my best interests at heart - not given to make a quick sale, or one that wouldn't have suited my requirements. My whole shopping experience was a pleasure.
28 June 2026
Reply from DFS Furniture - Truro
Hello Jonathan,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
‘Everything you’d want from a Sales Advisor’
Trystan, our advisor, is a very approachable, friendly, polite & informative representative, without being ‘pushy’. He clearly has good knowledge of the product & services, he was reassuring with the answers he provided to the questions we had. He is an excellent Sales Representative & a credit to your company.
10 July 2026
Reply from DFS Furniture - Truro
Hello Molly,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Very satisfied with my purchase.
Went into my local DFS store and was helped by Trystan both times. He was very happy to help me and provided me with all the information I required prior to my purchase. Extremely good customer service and would highly recommend both the store and staff to any prospective buyers.
10 July 2026
Reply from DFS Furniture - Truro
Hello Craig,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great store, lots of choice and friendly informed staff.
This was our second visit to the Truro store, this time to purchase. We found the sales associate Toby to be very helpful and informed, not pushy just helpful and being a good saleperson, he was honest about sizing so help us choose a good option.
Store was nicely busy and we found all the sale people to be friendly and helpful.
9 July 2026
Reply from DFS Furniture - Truro
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Dan was incredible
Dan was incredible, super helpful and very knowledgeable. 5 stars all the way
7 July 2026
Reply from DFS Furniture - Truro
Hello Adrian,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The sale guy Dan was great answering…
The sale guy Dan was great answering all my questions no pressure sale a great asset to you company
7 July 2026
Reply from DFS Furniture - Truro
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Dan.
Kind Regards,
Jordan
DFS Customer Support
Friendly staff
Friendly approachable staff. Helpful in assisting in the purchase of the right sofa.
2 July 2026
Reply from DFS Furniture - Truro
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
I would like to say thank you to…Tyrstan
I would like to say thank you to Trystan who helped me find a sofa yesterday? I've had a nightmare trying to find one, and he was brilliant. Very knowledgeable, very professional, and we also had a laugh, which is what I like after my experience yesterday , I will definitely be coming back to three milestone turo store.😀😀
4 July 2026
Reply from DFS Furniture - Truro
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Truro
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Truro
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Lovely seamless sales experience
Lovely seamless sales experience. Nat knew all her stuff and lead me threw the sale with ease.
3 July 2026
Reply from DFS Furniture - Truro
Hello Cathy,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Happy…
Dan was great at explaining everything regarding the sofa and the payment options and the measurements and was very professional yet friendly. Would definitely recommend!
30 June 2026
Reply from DFS Furniture - Truro
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Wonderful
The staff at threemilestone dfs were amazing! So helpful, and the sofas themselves were lovely. Really high quality and nicely finished. We are very happy with the service we received and would definitely recommend dfs to friends and family!
30 June 2026
Reply from DFS Furniture - Truro
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Dan was really helpful and efficient
Dan was really helpful and efficient: a delight to deal with.
1 July 2026
Reply from DFS Furniture - Truro
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Teresa was very helpful and informative…
Teresa was very helpful and informative about the sofa we wanted. Made us feel at home and that the choice we made was good for our needs. Would highly recommend talking to teresa if you use the Truro branch as she certainly knows the products she is selling and personally offers to do the leg work for a smooth transition from buying to delivering to the house. Customer service was impeccable.
28 June 2026
Reply from DFS Furniture - Truro
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Truro
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Truro
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Truro
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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