My wife and I were attended to by Mike at the Warrington store, very knowledgeable chap who didn't pressure us into anything and let us walk around the store before approaching as we'd settled on a so... See more
Company replied
Location
Switch locationMersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB
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See what reviewers are saying
We’d like to say a huge thank you to Sam at the Warrington store for helping us choose the perfect sofa. From start to finish, he was friendly, knowledgeable, and went above and beyond to make the... See more
Company replied
We knew what we were looking for but not sure where to find it. Ended up in DFS Warrington and the staff were so helpful. They welcomed us in to the store and left us to browse. Stepping in to help wh... See more
Company replied
Michael in the Warrington store was helpful, identifying the ranges that might suit my needs. Julia on the telephone was very helpful, explaining the various insurance options and delivery timescale... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #12 of 245 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, United Kingdom
- 0333 999 9778
4.9
Excellent
4k reviews
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Cathy the sales advisor was very…
Cathy the sales advisor was very helpful and very lovely xx
29 April 2026
Reply from DFS Furniture - Warrington
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
On our arrival we were greeted straight…
On our arrival we were greeted straight away. We were advised to have a good look around, if we needed help to ask. Having looked at a number of sofas. We were unsure of what would fit. On asking, Darren/Dan he took the time to listen to what we wanted. Helped with measurements. Finally settling on the sofa we wanted.Very friendly, knowledgeable service.
29 April 2026
Reply from DFS Furniture - Warrington
Good afternoon Mark,
We are really grateful for your kind words and for sharing your experience in our store with Dan. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Warrington
Good morning Philippa,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Quality furniture with
Lots of choice, friendly and helpful staff ready to help without being pushy.
28 April 2026
Reply from DFS Furniture - Warrington
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Mike was very friendly and helpful
Mike was very friendly and helpful, we really appreciated how detailed he was! Thank you for helping us get our perfect sofa! 😁
26 April 2026
Reply from DFS Furniture - Warrington
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Mike.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Kathy was very helpful
Kathy was very helpful , as always .We have been helped by Kathy everytime we have bought our sofas from Dfs and she is very helpful , open and friendly and gives us all the options for our purchase
25 April 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Brilliant experience today
Brilliant experience today! This is our 5th couch from DFS! Sam did a great job explaining everything. We look forward to delivery. Well done Sam!
25 April 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Mike was amazing!
Mike who served us today in the Warrington branch was super helpful, was full of recommendations for our new sofa and also helped us with measurements, he explained everything with use ease and didn’t make us feel overwhelmed at all. We walked away with a dream sofa and it was all down to Mike! Absolutely credit to the branch! Thankyou so much Mike!
24 April 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Service today was brilliant-from the…
Service today was brilliant-from the moment we entered the store the help given to us was really good and made us at home and not pressured-we are especially grateful to Sam who went through everything with us giving so much information and help-she was great -a credit to the company-a future manager in Sam - thank you
23 April 2026
Reply from DFS Furniture - Warrington
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Warrington
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Cathy who helped us place the order at…
Cathy who helped us place the order at the Warrington store was extremely helpful and friendly.
12 April 2026
Reply from DFS Furniture - Warrington
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Very knowledgeable and no hard sell. Made sure we understood everything before completing the purchase
22 April 2026
Reply from DFS Furniture - Warrington
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
The sales lady was really nice and…
The sales lady was really nice and ensured it was sorted promptly and efficiently
22 April 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service from Mairead and the…
Excellent service from Mairead and the staff at Warrington store. Good quality products/aftercare and constant communication. Thanks.
12 April 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Warrington
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Dan was more than helpful
Your Sales advisor Dan was more than helpful, it was a pleasure dealing with him.
20 April 2026
Reply from DFS Furniture - Warrington
Good morning Steven,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Knowledgeable customer assistant
Knowledgeable customer assistant, helpful, polite and made the purchase easy
20 April 2026
Reply from DFS Furniture - Warrington
Good morning Martin,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great experience
Great experience, I’d seen what I wanted online, came in store to see it and then ordered, really quick and simple. Thanks to Dan for his help
19 April 2026
Reply from DFS Furniture - Warrington
Good afternoon Emma,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
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