My wife and I were attended to by Mike at the Warrington store, very knowledgeable chap who didn't pressure us into anything and let us walk around the store before approaching as we'd settled on a so... See more
Company replied
Location
Switch locationMersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB
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See what reviewers are saying
We knew what we were looking for but not sure where to find it. Ended up in DFS Warrington and the staff were so helpful. They welcomed us in to the store and left us to browse. Stepping in to help wh... See more
Michael in the Warrington store was helpful, identifying the ranges that might suit my needs. Julia on the telephone was very helpful, explaining the various insurance options and delivery timescale... See more
Company replied
I am over the moon with my experience with DFS. I went into the shop with an idea of what I wanted after looking on the website but I realised when I was shown a sofa bed that it was not suitable for... See more
Company replied
Company details
- #14 of 397 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #12 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, United Kingdom
- 0333 999 9778
4.9
Excellent
4k reviews
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The lady that sold us our 3 seater and…
The lady that sold us our 3 seater and 2 seater setee was very thorough and explained everthing to me. Was very pleased.
10 May 2026
Reply from DFS Furniture - Warrington
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Great experience from start to finish
She was super helpful and made sure we were 100% happy with our choice. We felt listened too and our wants were met with the sofa we bought.
10 April 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Fabulous experience with DFS today
Fabulous experience with DFS today.
No pressure- found a lovely sofa and chair.
Just what we wanted thank you
9 May 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sam was great she came across very well…
Sam was great she came across very well and was very professional in her amazing customer service. She connected with my mother in law and had a nice chat about her dogs. This made her feel at ease great member of your team not too pushy with the sales.
8 May 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The staff were great particularly Dan…
The staff were great particularly Dan who guided us through the procedures we didn’t feel pressured and quickly made our minds up
30 April 2026
Reply from DFS Furniture - Warrington
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Stress free
Just easy, stress free (even when shopping for a sofa with a 3 year old) Sam was engaging knowledgeable and patient. Second sofa brought from the same dfs honestly couldn’t have been easier. The customer focused approach was 100%
5 May 2026
Reply from DFS Furniture - Warrington
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
helpful staff good experience
4 May 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent customer service and the…
Excellent customer service and the staff were great and friendly. Sam was a joy to talk to. Very knowledgeable and helpful.
4 May 2026
Reply from DFS Furniture - Warrington
Good afternoon Lyndsey,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Lovely staff very helpful with advice…
Lovely staff very helpful with advice and information
3 May 2026
Reply from DFS Furniture - Warrington
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We spoke to sam in the Warrington…
We spoke to sam in tbe Warrington branch. She was really helpful shown us different options ..talked through the process didnt force upsells on us.
No sales reps jumped on us ( i dont like that ) the staff let us browse untill we approached them
2 May 2026
Reply from DFS Furniture - Warrington
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Warm and friendly staff with excellent…
Warm and friendly staff with excellent customer service and product knowledge, Maria was absolutely brilliant!!
2 May 2026
Reply from DFS Furniture - Warrington
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Georgia really raised the bar for…
Georgia really raised the bar for customer service, super experience all round!
2 May 2026
Reply from DFS Furniture - Warrington
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Cathy the sales advisor was very…
Cathy the sales advisor was very helpful and very lovely xx
29 April 2026
Reply from DFS Furniture - Warrington
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
On our arrival we were greeted straight…
On our arrival we were greeted straight away. We were advised to have a good look around, if we needed help to ask. Having looked at a number of sofas. We were unsure of what would fit. On asking, Darren/Dan he took the time to listen to what we wanted. Helped with measurements. Finally settling on the sofa we wanted.Very friendly, knowledgeable service.
29 April 2026
Reply from DFS Furniture - Warrington
Good afternoon Mark,
We are really grateful for your kind words and for sharing your experience in our store with Dan. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Warrington
Good morning Philippa,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Quality furniture with
Lots of choice, friendly and helpful staff ready to help without being pushy.
28 April 2026
Reply from DFS Furniture - Warrington
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Mike was very friendly and helpful
Mike was very friendly and helpful, we really appreciated how detailed he was! Thank you for helping us get our perfect sofa! 😁
26 April 2026
Reply from DFS Furniture - Warrington
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Mike.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
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