Lots of choice, no pressure. Helpful staff, given the space to try out without being followed. Sales staff knowledgeable and helpful. Some upsell of products if you require it with information on what... See more
Company replied
Location
Switch locationMersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB
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See what reviewers are saying
From the very first moment we sat down with sue from the Warrington store. We were treated with such professionalism but on a personal level too. As we were looking at our various options over... See more
Company replied
Spoilt for choice with designs. Cath spoke to and advised us yesterday, without pestering us whilst looking. We returned today to choose our furniture. We spoke to Cath again who was very polite and... See more
Company replied
We had a really good buying experience, Sue was really helpful, we never felt any pressure from sales staff. We purchased a sofa, stool and table and used their interest free option which is a no bra... See more
Company replied
Company details
- #14 of 393 best companies in Home Furniture Shop
- #2 of 52 best companies in Furniture Accessories
- #11 of 232 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 91 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, United Kingdom
- 0333 999 9778
4.9
Excellent
4k reviews
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Reply from DFS Furniture - Warrington
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sam was really friendly and helpful
Sam was really friendly and helpful, quick and easy process, and we can’t wait for our furniture to be delivered.
20 June 2026
Reply from DFS Furniture - Warrington
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Excellent Service !!
I found this to be an excellent experience and got exactly what I wanted. Gold Star Service.
20 June 2026
Reply from DFS Furniture - Warrington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great service
The lady who helped us made everything really quick and easy. She was friendly and approachable and made the whole process very easy.
20 June 2026
Reply from DFS Furniture - Warrington
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful
Very helpful, friendly service from instore staff who assisted fully in making our choice, going through order process and then providing maintenance and cleaning advice.
12 June 2026
Reply from DFS Furniture - Warrington
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Warrington
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sue was very helpful and knowlagable
Sue was very helpful and knowlagable, we felt very comfortable.
Thank you Sue
18 June 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We went to the DFS in Warrington and…
We went to the DFS in Warrington and “Dan IS the man” helpful, friendly and polite. Would recommend DFS Warrington. Bright, clean and a joy to walk around. A credit to all the staff.
17 June 2026
Reply from DFS Furniture - Warrington
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Sam the sales guy was extremely…
Sam the sales guy was extremely thorough in explaining and showing all aspects of sofas to suit my needs. He was very knowledgeable and helpful.
15 June 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sam greeted my daughter and I
Sam greeted my daughter and I. Very friendly and chatty. He was very knowledgeable and had a pleasant demeanour.
15 June 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great experience
We were greeted by Mike, he gave us some guidance and then left us to browse without pressure. When we were deciding to buy he gave us all the info we needed (and some we didn't know we needed). Great experience.
13 June 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Excellent
Friendly, knowledgeable and helpful staff. I liked that they waited for us to approach them without pouncing on us first.
14 June 2026
Reply from DFS Furniture - Warrington
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Nice shopping experience
Nice brew, friendly, helpful staff. Relaxed, not pushy and gave us time to browse. Good prices, based on competition
14 June 2026
Reply from DFS Furniture - Warrington
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We dealt with a lady called Sue in the…
We dealt with a lady called Sue in the Warrington branch. Absolutely lovely lady didn’t rush us in anyway sat with us and helped us make our decision with the couch and colour schemes. She was a credit to the store. Thanks again Sue and all the other team members. Great service would highly recommend.
Kane and Emily
14 June 2026
Reply from DFS Furniture - Warrington
Hello Kane,
Thanks for your lovely feedback, we’re glad to hear Sue met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Warm and friendly service
13 June 2026
Reply from DFS Furniture - Warrington
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff. Very pleasant visit.
13 June 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
No pressure. Great staff.
Lots of choice, no pressure. Helpful staff, given the space to try out without being followed. Sales staff knowledgeable and helpful. Some upsell of products if you require it with information on what they provide, but no pressure to purchase. Manager confirmed the details and double checked requirements triple times to check everything was correct. Manufacture lead time was 11 weeks which was fine by me. No issues. They can't 'store' furniture so the date you agree (nearer the time) will be the date.
30 May 2026
Reply from DFS Furniture - Warrington
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
We had the lovely Sam she was very…
We had the lovely Sam she was very informative and gave us as much information as possible very kind and polite
10 June 2026
Reply from DFS Furniture - Warrington
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Purchased exactly what I was looking…
Purchased exactly what I was looking for at the right price with good customer service
8 June 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
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