DFS Furniture - Watford Reviews 

Fantastic sales person

On each visit to the store, the staff were helpful, but not pushy. When we came to order the furniture everything was explained and we were never rushed.

Very helpful sales staff. The sales man helped us to find the right sofa us.

We cannot fault our visit to The Watford store in anyway. Our DFS Sales Representative George was warm, welcoming and engaging. He made our experience relaxed, enjoyable and effortless. All the information provided was explained clearly and fully. We were given hot drinks shortly after arriving. We felt valued and cared for. Any questions we had were answered with ease. George made the experience feel personal and unique to us. First class service. We have used DFS before, and have always found the quality of their furniture to be of the highest standards. Couldn't be happier.

Wasn’t rushed into making a sale, the shop itself is comfortable and spacious, smelt amazing too!
Mo who helped us was a star, no pushy sales techniques, pointed on the right direction of what we wanted then left us to make a decision

Excellent customer service

Good help and service. We knew what we wanted so pretty straight forward

George was amazing! Highly knowledgeably, kind and friendly with a non-pressured approach to sales.
Coffee was great too!
Only two weeks and the new sofa will be here!

Kalpana provided excellent customer service

Ed was really helpful. We look forward to recieving our sofas

Ed was great, very helpful.

Polite service
Clear explanations

From the minute we arrived Mo was exceptional, every sofa we’ve bought in the last 20 years has been through him, he’s appeared in many sofa retailers that we’ve bought from through the years, once again he’s excelled, no pressure selling just honest recommendations that’s greatly appreciated, and the Manager of the Watford branch is a true gentleman, again no pressure from him either, could not recommend this team highly enough!!!!!!!!!!!
Thank you Mo once again 😀

The guy who served us was excellent knowledgable and amenable

Lovely lady, was not pushy at all but very helpful, just what we wanted!

Samir, the sales rep explained the purchase process very well and was not pushy.

Really friendly, nothing was too much trouble. Very pleased with service will recommend and return for future purchases.

Helpful staff

Edmund (aka Delboy) – without a shadow of a doubt, this was the easiest purchase we’ve ever made! But that’s not even the main point. What really stood out was his approach – just a genuinely nice, happy guy who was more than willing to help.

Sales isn’t always easy, but Edmund made the whole experience feel less transactional and far more conversational and personal. A top guy – I’d happily deal with him again and again.

In fact, all the staff we’ve come across at DFS Watford have been superb!

To the management at DFS – you’ve got a real “good egg” in Edmund. Make sure you look after him… and remember, not all heroes wear capes! 😉

We’re really looking forward to the delivery of our new sofa very soon!

10 out of 10 for products and services!