We have been to your Watford store a few times, every visit we were offered help and information but never followed around or made to feel uncomfortable. At other store (not DFS) we were almost stalke... See more
Company replied
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We have been to your Watford store a few times, every visit we were offered help and information but never followed around or made to feel uncomfortable. At other store (not DFS) we were almost stalke... See more
Company replied
Today we met Edmond who unlike other shops simply said hello and allowed us time before we requested assistance. We hate having sales people hound you so our experience was relaxed and not... See more
Company replied
The service was excellent! We were helped by Ed who was fantastic; approachable, friendly, he listened to what we needed and really helped us pick the right furniture. He really valued us as people an... See more
Company replied
All in all a great experience at DFS Watford, my partner and I arrived at the site and had a look around for around 30 minutes, there was no pressure from any of the staff while we were looking. When... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Lower High Street, Unit B, WD17 2JZ, Watford, United Kingdom
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The salesman was very pleasant.
His knowledge of the product we decided to perches was very good and gets a 10 out of 10 from me.

Reply from DFS Furniture - Watford
We recently visited DFS and were assisted by Mo, who provided impeccable service from start to finish. He went above and beyond to help us find exactly what we were looking for and made the whole experience stress-free.
We had a fair amount of chaos with our children during the visit, but Mo remained professional, patient, and friendly throughout. Nothing was too much trouble, and he took the time to answer all our questions without making us feel rushed.
His excellent customer service made a real difference to our experience, and we left feeling confident in our purchase. Thank you, Mo, for all your help. We had a great experience thanks to you.

Reply from DFS Furniture - Watford
I received excellent customer service. The employees that helped us was very helpful in helping make our decision in which sofa to buy even after the store had technically closed. We ended up making the purchase and leaving extremely satisfied!

Reply from DFS Furniture - Watford
Wonderful customer service!
I was actually going to purchase sofa from the shop across the road however, sales rep of DFS was excellent and easily convinced me to make a purchase from them..

Reply from DFS Furniture - Watford
The whole process was really smooth, staff were really approachable and friendly. Explained everything about the sofa in terms of materials and how to make the use of it. Happy with the purchase

Reply from DFS Furniture - Watford
Amazing service! The staff at Watford DFS are honestly fantastic. I had such a lovely experience. They made us feel every comfortable, even offered water/coffee! The lovely lady who helped us, Kalpa, is truly such a valuable asset to the company. She gave us all the right advice and information that gave us clarity on the sofa we wanted to buy. Her level of professionalism and knowledge is commendable. Would definitely recommend coming here!

Reply from DFS Furniture - Watford

Reply from DFS Furniture - Watford
The lady who served us was really helpful and clear on how we can make the sofa we picked fit our room, and was clear on timelines and access needed for delivery. She made our purchase straightforward.

Reply from DFS Furniture - Watford
Great staff member no pressure selling v.friendly & knowledgeable made the purchase v.easy

Reply from DFS Furniture - Watford
We bought our sofa and Daniel was amazing at providing best advice and helping us select a suitable sofa. We made purchase because he was very nice. Thank you

Reply from DFS Furniture - Watford
The salesman was fine professional and helpful throughout the process on the day
Await further contacts removal clearance etc and updates on orders - sofas etc the carpet-rug delivered was left outside by the way yesterday!

Reply from DFS Furniture - Watford
Very good experience everything was explained clearly

Reply from DFS Furniture - Watford
George was excellent. Really friendly, very knowledgeable and made everything very simple for us to order exactly what we needed. Highly recommend going to see him!

Reply from DFS Furniture - Watford
My wife and I went to buy a bed and the guy that served us couldn’t have been more helpful from start to finish explaining everything as he went along. First Class top-notch would highly recommend it well done People.

Reply from DFS Furniture - Watford
I went to DFS in Watford and had great service whilst selecting my sofa. The sales lady (embarrassingly I forgot her name starting with N) was very informative and gave me confidence the sofa I ordered is modular and will fit in my house. 5 to 6 week delivery is great too and a factor in selecting DFS who make my sofa in the UK Finance option is a bonus when selecting a sofa. I would certainly recommend DFS.

Reply from DFS Furniture - Watford

Reply from DFS Furniture - Watford
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