Would 100% recommend and use again. Leo really helped us out, at short notice, when our Qatar Flights via Doha going to Australia were cancelled due to the war. Within less than half an hour he had s... See more
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About DialAFlight
Written by the company
- Calls answered LIVE in FIVE seconds
- Good old fashioned customer service
- Best value for money deals. £376 million of buying power
- Expert personal Travel Managers
- Your travel plans automatically updated on the DAF app
- 24/7 emergency helpline
- Triple protection for client money. ABTA, ATOL, Trust Account
- Insider knowledge. Access to fare classes you will never normally see
- Any Air Miles automatically added
- Your bookings help thousands of underprivileged children learn to read
The company brave enough to ask for reviews AFTER customers have travelled...
Written by the company

- We ask for reviews AFTER a customer has travelled. So you get an insight into their whole experience.
- Were our staff friendly and knowledgeable? Did everything work out OK? If anything went wrong while you were overseas were you happy with the way we handled it? Did you need help from our out-of-hours team?
- Many companies ask for reviews at the time of booking. Before they have travelled. When most people are happy!
Contact info
Queen Elizabeth Street, SE1 2BT, London, United Kingdom
- 0330 159 6120
- www.dialaflight.com
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Recommendation for DialAFlight
I cannot recommend DialAFlight highly enough. Their thorough research met our cost expectations, faultless support during the Middle East situation and knowing someone was always available on a helpline.
A huge thanks to Lauren for her exceptional help.
Bucket list holiday review
I was searching for our bucket list holiday to South Africa for a safari. As this has been something we have wanted to do for some time, I thought it was best to benefit from a travel agent. I provided Leigh-Ann a high-level overview of what we would like to do and Leigh-Ann crafted an itinerary together. Leigh-Ann was extremely friendly and professional throughout the whole journey. Once booked, Leigh-Ann set me up with an app with the whole itinerary and one week prior to departure contacted me to run through the package and any docs required. Nothing was too
Much bother and I would highly recommend Leigh-Ann. It was our holiday of a lifetime.
3 nights in a good boutique hotel in…
3 nights in a good boutique hotel in old town Lisbon with some excellent local meals and a trip to Sintra as well. This followed by collecting a hire car and 4 nights in two different Pousadas , first in Estramoz which was like being inside a beautifully furnished old museum, very special stay with some excellent meals. Followed by a stay in Pousada Alcacar set inside the walls of an old convent, more modern with an excellent restaurant food and pool area.....very good mixed trip holiday with good service for Paige at DialAFlight
So pleased we booked through Jerry…
So pleased we booked through Jerry Bushnell our Travel Manager. We wanted to travel to Singapore but we were very unsure with flights due to the Iran War. Jerry listened and soon gave us his expertise and recommend direct flights with British Airways and his own experience of Singapore itself and places to see. We had a fabulous relaxing holiday with peace of mind flying home. We cannot thank Jerry and DialAFlight enough and will be recommending them to our friends and family. They have huge amount of resources with staff, specialist teams the Company have. They really understand and care. Thanks Jerry from Ed & Aruna.
Excellent service
Christian has helped us many times over the years and recently helped us find our ideal holiday in the Maldives We cannot fault his or dial a flights service and would recommend them to anyone.
Do it right with Dial a Flight
Don’t waste your time going elsewhere you get world class service from Dial Of FLight. We have just come back from a 3 1/2 month trip. There were many flights and hotels absolutely brilliant service from Kitty at dial a flight. On that rare occurrence when something goes wrong, Dial Of FLight are right there to put it right
‘Get it right book with Dial a FLight’
Highly recommend
Stacey at DialAFlight went above and beyond to book our 'special' holiday. We wouldn't hesitate to recommend both Stacey and DialAFlight. Great all round experience. Thank you
Great honest review of options
Jessie helped us with a very last minute booking, she was honest about the airline chosen and give us alternative options as well as general feedback for us to make a decision on the airline.
The flight was much better than expected, but it was great to be able to manage expectations from the start.
Trip to Australia to visit family.
We had to change our travel plans twice. Once because of illness, and then we were due to fly to Australia via Abu Dhabi, where we were going to stay for ten days, but a few days before we were due to fly, there was trouble in the Middle East. We hastily changed our flight to go via Singapore, and put our trip back by a week. Michael dealt with the changes calmly, and expertly. The changes went seamlessly. We are in Australia at the moment, and the flights, transfers and hotel in Singapore went perfectly. We will definitely book with them again, and would recommend them to friends and colleagues.
Excellent work Dial a flight.
My experience is made brilliant from the moment I give Nicholas the details of my destination I know I can contact any of the team and they will know my info and can give me help or advice.
My experience is made brilliant from the moment I give my details to
Tuscany fly drive: culture!
We had a tailor made fly drive trip to Tuscany. We were able to specify the cities we wanted to stay in and change
the hotels where we wanted them closer to the centre. Neil fixed a last minute hitch on Sunday morning when I was worried that I might be too old to drive (77) with a hire car in Italy. He swapped us to Hertz which has no age limit. The hotels were all good and two were very special!
Perfection at very competitive prices
Yet another trip, this time a holiday of a lifetime to Singapore and New Zealand.
All organised by Guy and delivered to perfection.
Six flights just at a time when the Israel & USA conflict started! We were really glad we hadn’t chose to fly via Dubai otherwise the problems would have been many!
The stopover with transfers in Singapore went completely to plan, as did our ongoing flight to Auckland. The tour recommended by Guy was very comprehensive and well organised. As a destination over 12,000 miles away, not one that we are likely to repeat, but loved it all.
Our flights were all business class with lounges at every transition. To be honest, the main advantage on a 12 hour plus flight is really the space to sleep. The lounges just add a touch of luxury and calmness.
Perhaps the weather wasn’t part of the Dial a Flight service, but we were so lucky with that too.
Thanks again to Guy on a job well done.
In your corner!
I was recommended Jeff at DialAFlight and am so glad we took the advice! Brilliant, friendly service and very responsive. Our travel plans became a little complex but Jeff calmly sorted them out and we had very smooth and pleasant journeys. We’ll definitely be going through him again and will recommend others to do the same. You want a guy and company like this in your corner!
I have relied on DialAFlight for…
I have relied on DialAFlight for decades now to guide me to the best flights to America from England. I have never been disappointed by the service I have received, including a recent query about a return flight from the U.S.
I recommend DialAFlight wholeheartedly and unreservedly.
Travis at Dial a Flight
We have been using Travis at Dial a Flight for many years now and have always found that he goes over and above to help us. Travis had booked a holiday to Dubai for our daughter leaving on 3/4 and he handled the situation with true professionalism and patience. He explained the cancellation process and kept her informed in what must be very difficult times for the team at Dial a Flight. They say cream rises to the top when times get hard and Travis was the cream of the cream. Thanks for your help
Nick at DialAFlight is exceptional
Nick at DialAFlight helped us choose and organise our holiday this year giving us great advice on what would suit us. He always gets it right. We have used Nick many times in the past and find his attention to small details exceptional which is most helpful as we are fairly elderly. He has seen us through complicated visa applications, customs clearance and "apps" which we find difficult to navigate. He has organised airport drop offs and collections brilliantly so we always feel confident someone will be there at the other end. Our travels to Australia and New Zealand were very successful, right down to Nick getting our seating arrangements on the flights absolutely perfect.
Highly recommend Dial a Flight
From the day we called to ask for a quotation, right through to setting off on our Far East adventure to three countries, everything was dealt with in a friendly and most efficient way. Fraser handled everything for us and offered his first hand experience of the destinations.
He even called us a few days before departure to check everything was ok.
We had a wonderful & memorable holiday. Highly recommended !
We booked a two week trip to Abu Dhabi…
We booked a two week trip to Abu Dhabi through Louie Cranshaw at Dialaflight. We found Louie to be highly professional, knowledgeable, and quick to respond to any query that we had. After war broke out and Foreign Office advice recommended not to travel, Louie was equally professional in organising our refund. We will definitely look to Dialaflight to book our next trip to AbuDhabi once the current issues have been resolved. But because of the service provided, we are also about to book a new cruise holiday, through Louie, for June this year. We would highly recommend both Louie and Dialaflight.
Great travel agency!
I've been using DialAFlight to arrange travel for me the last several years.
Unfailingly helpful, always courteous - I'm sure all their staff are equally good, but usually my contact is Glen Blackburn. (Shout out to Glen - you're brilliant!)
I've had several issues where I've had to re-arrange flight dates, but DialAFlight rises to the occasion, sorting everything.
I've requested "special assistance" when traveling - no problem. I've asked for assigned seats on flights - no problem. I need a last-minute reservation at a hotel - no problem.
They even send reminders and advise what documents will be needed for international travel.
I highly recommend DialAFlight, whether you're looking for a flight, or a package travel itinerary.
Can rely on DialAFlight
Harvey Edwards is my go to when booking flights, always helpful, I have been booking with him for years.
Just last week my sons friend lost his passport in Thailand, a colleague of his Mike in Hua Hin Thailand called me back when I had trouble getting through on the phone and was really helpful with the process of returning to UK.
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