I went in looking for a new TV and was pretty clueless on what I wanted, naturally enough I went in with a budget in mind on what I was willing to spend, Luckily for me, I was helped my a fanta... See more
Location
Switch locationUnit 2B Athboy Road Navan Meath, Navan, Ireland, C15 EP27 Navan, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently purchased a Hoover from DID Electrical and had a great experience. Lisa, who assisted me, was incredibly helpful, friendly, and knowledgeable. She took the time to answer my questions and h... See more
Company replied
I ordered the product from Helen. I found Helen to be very obliging, and she kept me updated in relation to product availability and ultimately when the product would be available for collection. In... See more
Company replied
I went in for a dehumidifier and Pat was very helpful and knowledgeable and helped make the best choice for what I needed. The store was also well stocked, clean and organised. Very satisfied with my... See more
Company details
- Appliance shop
- Computer & Accessories store
- Electronics store
- TV shop
- Vacuum Cleaner Shop
- Washing Machine & Dryer Shop
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
Contact info
Unit 2B Athboy Road Navan Meath, Navan, Ireland, C15 EP27, Navan, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I went in looking for a new TV and was…
I went in looking for a new TV and was pretty clueless on what I wanted, naturally enough I went in with a budget in mind on what I was willing to spend,
Luckily for me, I was helped my a fantastic floor member named Pat, he was extremely attentive and knowledgeable and ran me through each and every TV in my preferred budget, letting me hear the sound, picture and running me through the home pages and setup of TV’s I was interested in
He was a real hero and a saint, An absolute asset to the shop
Checkout was fast and easy with no problems
All in all Pat made my experience as easy and enjoyable as it could possibly be
Great customer service
I went in for a dehumidifier and Pat was very helpful and knowledgeable and helped make the best choice for what I needed. The store was also well stocked, clean and organised. Very satisfied with my visit and will return! Thanks!
Had a great experience in DID Navan
Had a great experience in DID Navan, Lisa was very helpful advising us on which dryer to buy today. Lisa was very helpful and friendly.
Lisa in the Navan branch was a great…
Lisa in the Navan branch was a great help and her expertise made choosing the right product very easy.👍🏻
May use AI-assist with repliesRead more
Good customer service
Was in the Navan Store on Sunday. Was looking for a product. Lisa checked and phoned Stillorgan to get product sent to Navan. She was extremely helpful. Called back in today Wednesday to collect and met Lisa and again extremely helpful.

Reply from DID Electrical - Navan
I recently purchased a Hoover from DID…
I recently purchased a Hoover from DID Electrical and had a great experience. Lisa, who assisted me, was incredibly helpful, friendly, and knowledgeable. She took the time to answer my questions and helped me choose the right Hoover for my needs. The customer service was excellent from start to finish, and the whole purchasing process was smooth and hassle-free. I’m very happy with my purchase!

Reply from DID Electrical - Navan
Friendly,professional help from Helen…
Friendly,professional help from Helen in the Navan branch.

Reply from DID Electrical - Navan
Great customer service from Helen
I ordered the product from Helen. I found Helen to be very obliging, and she kept me updated in relation to product availability and ultimately when the product would be available for collection. In my dealings with other stores, I find that I'm the one who is chasing to get updates. Not so with Helen, she provides excellent customer service. I also purchased a case for the tablet and my dealings with he staff at the cash desk was also excellent.
I would highly recommend DID in Navan.

Reply from DID Electrical - Navan
Many thanks to Paul at the Navan shop.
Many thanks to Paul at the Navan shop.
His customer service skills are second to none.
A gentleman who puts the costomer first .

Reply from DID Electrical - Navan
Great friendly service in DID Navan
I was greeted with a friendly hello as soon as I walked in the door.
I browsed for what I was looking for and a staff member came over to assist.
Paul in DID Navan was extremely helpful and I got exactly what I was looking for at a great price.
All round great service.

Reply from DID Electrical - Navan
I visited DID in Navan yesterday with
I visited DID in Navan yesterday with an issue with my Dyson vacuum, Lisa was amazing, she stuck with the problem until it was resolved, amazing customer service
Thank you Lisa

Reply from DID Electrical - Navan
I ordered a washing machine
I ordered a washing machine, where Lisa was extremely helpful and welcoming with our experience.

Reply from DID Electrical - Navan
Lisa, top notch!
From my initial telephone enquiry to closing the sale in person, Lisa was a delight to deal with. She showed product knowledge and when presented with specific questions, if she didn’t know the answers found out quickly with minimal wait times

Reply from DID Electrical - Navan
Supe rb service and advice from Helen
Supe rb service and advice from Helen. Made me feel very welcomr

Reply from DID Electrical - Navan
George Foreman Grill
Lisa was of great assistance when checking out. Very cheap extended warranty offered for 3 year cover.

Reply from DID Electrical - Navan
Bought a tv in Navan
Bought a tv in Navan
Helen helped me to pick a right one, she was so lovely
Had really nice experience in the shop

Reply from DID Electrical - Navan
Excellent service
Went in to DID in Navan yesterday. Was greeted by a very friendly staff member and I asked for 2 items that I was purchasing. She took me through the various brands etc. I was impressed with how she could explain them all in detail. Needless to say that I went home with two purchases!

Reply from DID Electrical - Navan
Excellent staff and range of products
Bought a toaster here recently and was happy with the service. Paul was very helpful and took the time to answer a the few questions i had without any sales pressure.
There was a good range of products to choose from and the whole process was straightforward. Overall, a pleasant experience and I'd have no problem shopping here again.

Reply from DID Electrical - Navan
Our experience was amazing
Our experience was amazing, Helen helped us through the process and she was really nice and explained the process

Reply from DID Electrical - Navan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







