DIGIPRINT SUPPLIES Reviews 

1,788
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast shipping and efficient delivery service, often receiving their orders remarkably quickly, sometimes even overnight. Many people highlight the excellent quality of the products, including various print heads and parts, noting they are frequently genuine, well-packed, and perform as expected. The service is also frequently described as reliable and top-notch, with helpful support readily available when needed. However, some people mentioned experiencing significant delays in receiving their orders, with several reviewers noting that parts took weeks or even over a month to arrive, which was longer than anticipated.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and authenticity of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the lightning-fast shipping and... See more

Order

Consumers find the ordering process to be ambiguous, with many praising the ease of ordering, fast shipping,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent condition... See more

Service

People report positive experiences with service, consistently highlighting its excellence and reliability.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast shipping and great prices – highly recommended! I’ve ordered from this company several times and every time I’ve been extremely satisfied. What impresses me the most is their lightni... See more

Rated 5 out of 5 stars

I ordered the wrong item the first time & customer service was very helpful. Great to have found a company that provides large paper rolls with 3inch core. Both orders received came in perfect conditi... See more

Rated 5 out of 5 stars

If you are ever in a jam and you need a company to count on. This is the one. DigiPrint came to my rescue when I received a faulty print head. They handled the situation with kindness and was very pro... See more

Rated 5 out of 5 stars

I was not sure if the spareparts had the high quality - but I have to be honest. The quality was eminet and the delivery was in 24 hours to Denmark. Why pay 150 euro for a Roland damper, when you can... See more


Company details

  1. Printing Equipment and Supplies
  2. Prints and signs store
  3. Tool shop

Written by the company

Selection, service and speed - Find everything you need! DIGIPRINT SUPPLIES is the only one-stop online shop for spare parts, accessories, software and tools for all eco-solvent, solvent and UV digital wide-format printers. Established in 2007, we were the first company in the world to offer dedicated solutions to this market online, and today we continue to lead the industry, offering innovations and opening information to empower printing professionals like you.

DIGIPRINT SUPPLIES

Written by the company

Avoid downtime
With headquarters and full inventory in Brussels, we offer faster-than-local shipping options.
Purchase with peace of mind
Shop Europe’s largest stock of OEM spare parts and tools as well as tested, high-quality generic options – all with full manufacturer warranties.
Find answers fast
Access free assistance from purchase to replacement, with customer service representatives available by phone, live chat, and email - plus webinars, step-by-step demos technical guides and more!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(1,788)

150 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been a customer of Digiprint…Excellent Service, Genuine Products and Fast Delivery

I have been ordering from Digiprint Supplies for quite some time, and I can honestly say they are one of the most reliable suppliers in the industry. Recently, I purchased a print head for my Roland BN-20, and the whole experience was outstanding. The product was exactly as advertised, carefully packaged, and delivered very quickly. Everything worked perfectly right out of the box.

In addition, I regularly buy ink cartridges from Digiprint Supplies, and they have never disappointed me. Every order is processed correctly, the items are always genuine and high quality, and the shipping is consistently fast. This kind of reliability is very important for my business, and it gives me total peace of mind knowing I can depend on them.

What sets Digiprint Supplies apart is their professionalism and customer focus. They make the whole buying process easy, efficient, and stress-free. Compared to other suppliers I have tried in the past, Digiprint Supplies is by far the most trustworthy and consistent.

Overall, I am extremely satisfied and will continue to use Digiprint Supplies for all my printing needs. I highly recommend them to anyone looking for print heads, inks, or other printing supplies. If you want a supplier that delivers fast, provides genuine products, and takes care of their customers, this is the right choice.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Super fast shipping and great prices – highly recommended!

Super fast shipping and great prices – highly recommended!
I’ve ordered from this company several times and every time I’ve been extremely satisfied. What impresses me the most is their lightning-fast shipping – my last order was placed on Tuesday at 5:45 PM and it arrived at my door in Poland from Germany the very next day before 11 AM! From order to delivery in just 16 hours – absolutely amazing.

Their prices are also excellent, both for compatible parts and originals (plotter spare parts). Every order has been smooth and reliable, and they really save me every time I’m in a rush.

Highly recommended!
Thank you, guys!

3 September 2025
Unprompted review
Rated 1 out of 5 stars

i feel so bad about buying the head…

i feel so bad about buying the head from you because you didn't allow the customer to make a choice as to which type of things we get... Now you sell a combo and put chines dampers and capping station for that much money with tax and all false advertising.. To customer i would never recommend anyone to you.

One week after installing the head damage because the dampers are shorter than the Roland and so the moving off the head makes it unable to sit in place the whole ink fill the station and damage the ribbon

16 August 2025
Unprompted review
Rated 1 out of 5 stars

IMPORT TAX £++++

Printing related items were fine, a surprise import tax was £130 from UPS. If you are ordering with them be prepared to pay such a massive price. Germany have massive issues with postage and packaging. This is another reason why I don’t sell to Germany unfortunately as they’ve got such painful shipping systems. If they was sending it from the US it wouldn’t have been an issue.

Look at the other 1 star reviews and you’ll maybe think twice.

This company needs to state about import tax or them to pay it and add it onto the bill than from being a surprise.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

My printer is back from the dead.

I needed a Cartridge needle for my Roland BN 20A, and I found one at Digiprint. I received it in a few days, and was able to repair my BN 20A. Needless to say I am more than happy to be up and running again, I will definitely be back.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Printhead Epson L1800

The printhead I bought is in good condition.In fact all the printheads I bought from you are good.Ebay and Amazon have sold to me only bad printheads but Digiprint supplies is great.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Serious and fast.

We have purchased materials for our Mimaki printer, and everything we have received has been has optimum quality and delivered at an incredible speed.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Always have products in stock and am able to overnight. Ordering is very easy and if I ever need assistance I always hear back within the hour. Amazing Service

22 July 2025
Unprompted review
Rated 5 out of 5 stars

GREAT PRINTHEAD

Installed my printhead and worked right away! I almost forgot what a good print looks like! Will be ordering again👏🏽

Update 7/19

Maybe I spoke too soon. I’m hoping someone will be able to reach out and assist me. My printhead completely stopped working and my whites are no longer coming through.

DTF Printers are a hassle and there are pros and cons when it comes to this machine. It’s only been a month so I am hoping something can be done.

6 July 2025
Unprompted review

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