Dignity Funerals Reviews 

Melanie at Horlicks in Longfield Kent arranged my husbands funeral and I was so impressed I went back to her to buy my plan

I purchased a funeral plan several years ago with Age Concern taken over by Dignity. Due to a recent death in the family and the problems faced I decided that a direct cremation with ashes returned to my daughter was kinder when she faced my passing. I was surprised I had to cancel my current plan and pay a cancellation fee. To have the plan I wanted, I had to start a new plan with a different department. Surely an amendment to my plan would have been more appropriate, a conversation with one person, no two, with an admin charge if necessary, and any refund to follow. No problem with the staff, just in my opinion the system is wrong.

Hide bound with procedures!

Not every one is IT literate, anyway, not necessary.

very helpful & not trying to up sell any think else

So easy to talk to and took the time to listen to your wishes

I was asked by my gran to arrange a funeral plan for her I chose Dignity as when I first enquired I spoke with Karen mellerup, a lovely lady who conducted herself professionally but with a warm heart making me feel at ease as soon as we had spoken and was followed by a warm welcome when we met which helped a lot 5 out of 5 stars from me, Thanks again much appreciated.

Alicia made the meeting easy, very kind and professional, guiding us through every step.

Very thoughtful and compassionate staff. Edna was very good with my mum Alison Hope

Good customer service I would recommend dignity to my friends and family our family has used you in the past for my mum dad and sister thank you for all your help

Personalised, kind staff. Excellent communication, respectful and provided support to myself and my family throughout the time my mother was in their care.

We found Hinckley very helpful and very clear as to what we both wanted for our Funerals. The follow up from Dignity was first class with all the information. It could not have been better very pleased with the service so far and would highly recommend.

Staff very friendly and go out of there way to help make everything very dignified

I spoke to Heidi at the Teddington branch and she was really helpful and informative. Despite talking about a funeral plan she made the experience quite positive.

I used this company for my husband who passed away in December. They couldn't do enough to help me. And I was very satisfied.

From start to finish Anne at Derek Moss in Ch le st was excellent she patiently explained everything and answered any questions we had she gave us her complete attention, didn’t rush us and treat us with respect and kindness so a huge thank you

I visited Hutesons in Barton-upon-Humber to set up a funeral plan. The staff there were all really helpful and friendly but especially Caleah who was the one helping me set up my plan.
She was very kind and patient and took the time to explain everything fully. She covered every aspect of arranging a funeral, including things I never realised I might need, and made sure I was happy with everything every step of the way.
I left feeling very happy with the plan I had arranged and feeling very confident in this company due to the thorough and efficient service they provide.
I would highly recommend them!!

The service was excellent. Everything was explained to me, and they fulfilled all the wishes I had. They were very caring and put me at ease. I can't praise enough the service I had and would like to thank the funeral planner and the funeral director Chris who was understanding and professional.

The person I dealt with was very knowledgeable and provided details of options available to me and also what the costs were. In my opinion it made the task easy.

Staff was friendly and understanding, they informed me of all that I needed to know, which made my decisions easier.

Attention to detail is superb, nothing is too much trouble, always helpful and considerate and friendly