I bought side steps for my car from Direct 4x4 and they arrived in a couple of days, are excellent quality and easy to fit. The before and after sales service is second to none and they reply promptly... See more
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Appreciate the product and the delivery. The issue I have is with the lack of assembly instructions for my particular order. There are no instructions in the box, the online pictures are pretty vague... See more
The steps are thick steel and aluminium very easy to fit very strong and robust. The customer services are excellent too they even got back to me on Saturday evening the best steps I have ever fitted... See more
The customer service was second to non from the initial telephone call to getting technical advice and booking the car in. The customer service was also brilliant when I took the vehicle in to have t... See more
Company details
- #66 of 135 best companies in Car accessories shop
- #27 of 36 best companies in Car rental service
Information provided by various external sources
Suppliers of premium quality accessories and custom auto styling upgrades for many 4x4s, SUVs, vans, MPVs, minivans, pickups & off-road vehicles. Break free and have an adventure with our roof tents, awnings and expedition camping gear. Great after-sales service, free UK mainland delivery, full expert fitting service available.
Contact info
Unit 2 Masons Place Business Park, Nottingham Road, DE21 6YZ, Derby, United Kingdom
- 01332601016
- sales@direct4x4.co.uk
- www.direct4x4.co.uk
4.7
Excellent
344 reviews
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Reply from Direct4x4
Glad we could help! -CJ
Great communication and product
Great communication, quick response. Really helpful when I needed some information. I’ve order from them twice now, both times I had a good experience and got an excellent product. Good quality too. Thanks
28 January 2026
Reply from Direct4x4
Thanks for that, nice to hear. Let us know if there's anything else you need for your vehicle. :) -CJ
Fast delivery and amazing customer support!
Quick delivery, brilliant communication and care for their customers
26 January 2026
Reply from Direct4x4
Thanks for that! =] -CJ
Fantastic Company
Fantastic company to deal with, such a pity they only do side skirts to fit my SUV. Really fast delivery to Northern Ireland, my fitters made one phone call to these guys and they had the information they needed within the same time of the phone call. 100% would and will recommend to others
5 January 2026
Reply from Direct4x4
So pleased we could help you out with your new steps! :) -CJ
I bought a hardshell roof tent off…
I bought a hardshell roof tent off these guys in November they did not send out the brackets to mount to my roof bars originally but even after receiving them they did not fit in the rails on the roof tent correctly so was a nightmare to fit the roof tent to the roof.
After using the roof tent in November with all the doors open a quarter to allow ventilation we experienced horrendous condensation due to there being no vents in the top of the roof tent to allow air to escape (other roof tent brands seem to have these vents) to the point the mattress and everything inside was soaked by the morning.
I never leave bad reviews but I would highly recommend to avoid buying their clam shell roof tents to save yourself a lot of hassle….
Their customer service was good and I got a refund but the product was very poor.
1 November 2025
Unprompted review
Reply from Direct4x4
Hi there Josh,
Thank you for your feedback. We’re very sorry to hear about the difficulties you encountered with one of our roof tents.
Regarding condensation, we understand how disappointing that must have been for you guys. Roof tent condensation can vary depending on weather, usage and ventilation practices, but we acknowledge that the design didn’t meet your expectations in this regard. Feedback like that will be shared with our product team to help improve future designs and quality control for tents in this range.
We’re pleased that our customer service team was able to assist you with your issue promptly and arrange a refund.
Thanks again for your clear and honest feedback; we wish you the very best with your future adventures! -CJ
Sidesteps on Hyundai Tucson
Very helpful on the phone.Recieved the goods very quickly.Told it was straightforward to fit.Was Abit wery when I received the sidesteps.A little thought and they were on. Look good and pleased with them.
15 December 2025
Unprompted review
Reply from Direct4x4
Great to hear! :) -CJ
Reply from Direct4x4
Thanks! :)
Delivered very quick from order and no…
Delivered very quick from order and no problems
30 October 2025
Reply from Direct4x4
Glad to hear, thanks! :) -CJ
What a great set of people
What a great set of people , especially the lady who served me , couldn’t do enough to help and very professional.
Reception area clean coffee machine as much as you want
As a team they couldn’t do enough for you.
I
Great service great company 👍
29 October 2025
Reply from Direct4x4
Thanks for that, glad we could help. :) -CJ
Second awning purchase
Very easy purchase, great item and very fast delivery. Great communication all round.
Very pleased, couldn't ask for better service.
27 October 2025
Reply from Direct4x4
Aw, thanks for that, glad we could help you out. :) -CJ
They are flexible and terribly helpful
They are flexible and terribly helpful, a wonderful company.
30 September 2025
Reply from Direct4x4
Wow, thanks for that lovely feedback! :) -CJ
Great skills from all staff
Excellent in every way good all round experience from selecting to purchasing to fitting. Thank you Direct 4 x 4 Brilliant teamwork.
30 September 2025
Reply from Direct4x4
Glad we could help! :) -CJ
Ordered the wrong ones
Ordered the wrong ones.
Sent them back easily and reordered the correct ones.
29 September 2025
Reply from Direct4x4
Happy to help! :) -CJ
Excellent company
Excellent company. From start to finish everything has gone brilliantly. All the Staff are so friendly. The fitting as well is 100% excellent service. Quality of the steps are excellent. Would absolutely recommend Direct 4x4
6 October 2025
Reply from Direct4x4
Thanks for that, enjoy your new steps! :) -CJ
Great item at a reasonable price and…
Great item at a reasonable price and promptly delivered.
26 May 2025
The customer service
The customer service, I received broken parts of a canopy, replacement parts were sent out to me with no extra cost.
28 July 2025
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