I bought side steps for my car from Direct 4x4 and they arrived in a couple of days, are excellent quality and easy to fit. The before and after sales service is second to none and they reply promptly... See more
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Appreciate the product and the delivery. The issue I have is with the lack of assembly instructions for my particular order. There are no instructions in the box, the online pictures are pretty vague... See more
The steps are thick steel and aluminium very easy to fit very strong and robust. The customer services are excellent too they even got back to me on Saturday evening the best steps I have ever fitted... See more
The customer service was second to non from the initial telephone call to getting technical advice and booking the car in. The customer service was also brilliant when I took the vehicle in to have t... See more
Company details
- #66 of 135 best companies in Car accessories shop
- #27 of 36 best companies in Car rental service
Information provided by various external sources
Suppliers of premium quality accessories and custom auto styling upgrades for many 4x4s, SUVs, vans, MPVs, minivans, pickups & off-road vehicles. Break free and have an adventure with our roof tents, awnings and expedition camping gear. Great after-sales service, free UK mainland delivery, full expert fitting service available.
Contact info
Unit 2 Masons Place Business Park, Nottingham Road, DE21 6YZ, Derby, United Kingdom
- 01332601016
- sales@direct4x4.co.uk
- www.direct4x4.co.uk
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Replied to 50% of negative reviews
Typically replies within 2 weeks
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Top service from start to finish
Top service from start to finish, a very special thanks to Mark, who went above and beyond, thank you for your wonderful service.

Reply from Direct4x4
Great communication with delivery team…
Great communication with delivery team and support team.
Fast delivery, great price

Reply from Direct4x4
Great service
Great service. Very helpful and knowledgeable about the products which they are selling.
I’ve purchased a expedition pull out side awning the quality is amazing really sturdy and a great price.

Reply from Direct4x4

Reply from Direct4x4
Friendly knowledgeable staff and great…
Friendly knowledgeable staff and great products.

Reply from Direct4x4
Very friendly, great job
Very friendly, very quick fitting, gave me coffee while I waited. I’m pleased.

Reply from Direct4x4
Really helpful with a return and…
Really helpful with a return and replacement when I ordered incorrectly by mistake.

Reply from Direct4x4

Reply from Direct4x4
The whole experience was faultless
The whole experience was faultless, especially down to the extension brackets I required

Reply from Direct4x4
A great company to do business with
A great company to do business with. Thanks as always!

Reply from Direct4x4
nice people easy to deal with
I took delivery of what i thought was…
I took delivery of what i thought was my add on awning tent ti my already purchased Dircet 4x4 expeditionnawning. When infact i had received another awning. Unfortunately i didnt notice this error until a few months later when i was ready to fit both the awning and the add on tent. I spoke with a female staff member who was very proffessional. Extremely understanding and empathic towards their error snd my late request. She sorted the collection and delivery within 1 week. Fantastic company. Fastastic awning and tent. Highly recommend this company and its products. Will use again.

Reply from Direct4x4
Prompt delivery- very good courier to…
Prompt delivery- very good courier to find my place without too much trouble!
Products look good quality

Reply from Direct4x4
Great company to deal with as I was…
Great company to deal with as I was enquiring from Spain and they had the product waiting for me on thee arranged date...definitely recommend them

Reply from Direct4x4
Good quality product
Good quality product . No assembly instructions supplied and this caused me some problems. Delivery time was ok but the delivery company was pretty poor.
Thanks for your prompt response and support. I still like the product and will be purchasing from your company again .

Reply from Direct4x4
Good quality well priced easy fit
Good quality well priced easy fit, well packaged prompt delivery.

Reply from Direct4x4
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