Absolute Pathetic APP now, the latest update has made it more or less so annoying to use that you dont want to use it. Speeds are slow, tv guide gone so you cant plan what to watch, finding the sport... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Discovery+ is a streaming service owned by Warner Bros. Discovery. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content
Contact info
United Kingdom
- www.discoveryplus.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awful
Awful. Bought a monthly pass and I was unable to login. Despite many communications it took them over 2 weeks before they made an attempt to resolve the matter. Never again.
Unable to buy online
Never experienced a website that DOES NOT allow you to buy a subscription they sell.
Too many adverts!!!!
Although the library is reasonably extensive, most shows are ruined by repetitive adverts every 5 minutes. Cutting to adverts during sentences, leaving important content out. Almost every advert is for online gambling, preying on vulnerable people in my opinion. So annoying 😡😡😡
Please please get ridof the ads
Please please get rid of the ads. They are repetitive and I have no way of skipping them. Even though I have sky glass, I purchased the pass thinking the ads would go away but it doesn't so I cancelled it. I love the content on Discovery+ so it's very frustrating.
The fact they show ads when you’re…
The fact they show ads when you’re paying £32 / month is a disgrace. Cancelling my subscription.
Don't bother paying for discovery plus - waste of money
I actually spend more time trying to get working a programme I want to watch, than actually watching it! It just doesn't react to anything I do. You navigate around it - press on stuff - and NOTHING happens. What is the point? I'm going to report to Sky because it is a WASTE of my time!
Just diabolically bad customer support
Just diabolically bad customer support. I can't find my subscription so that I can cancel it, as it auto-renews.
Just a load of rubbish coming from the so-called customer support. More like customer wind up.
They did not have a clue on how to help and kept coming out with glib statements like "I will be sure to help you today" and then telling me to do something or follow a link that I had already been to or done.
I did enjoy watching the rugby, but in every game the audio kept distorting and I had to turn it down, then it would suddenly be too low and I had to turn it up. The commentary was also dreadful.
I don't think I got value for my 30 quid, such a rip off
Bring back International Rugby on the BBC
Not impressed with my first network exploration, and even after my own self-help to resolve the auto-renewal issue, not a sniff of contritness or compensation for such rubbish service, and my life has been incovienianced.
I would have given minus 5 stars if I could, I am very upset with the "could not care less" attitude masked by "have great day".
sky glass and discovery plus was…
We got sky glass and discovery plus was meant to be free for 6 months well 2 months in and many many attempts with discovery plus themselves to resolve the issue they still can't grant free access. They gave 1 or 2 weeks free vip access but why can't they give what was promised on the promotion.
Pensioners weeks later and no response and no service
Discovery plus sky said well call you back discovery plus have done nothing so after weeks we still can’t get answers disgusting to treatment 😡😡😡😡😡😡😡😡
Ads Ads Ads I'm paying for Ads :-(
app still buggy, support even worse
I have no interest in "premium" sports but have to pay d+ 800% more (£4 eurosport, £32 d+ per month) to watch cycling & winter sports just because they overpaid for football. they are incapable of fixing basic fundamental features of streaming eg casting, skip forward/back. First line staff have no remit to stray from parroting the same old script so 4 weeks after reporting a fault and being endlessly asked to" send screenshots, turn it off & on again, what device do you have" , they finally accept there's a problem, release a "fix" that only works 1st time after install!!.Now theyre wanting 'more time'. Shockingly inept, don't seem to have a help desk system, no ownership or escalation, no software release or management, what planet or century are they on?? Stupid pricing, stupid adverts , no flexibility to chose your package (take it or leave it) ,marketing weenies in charge need to go back to business school & learn about customer service. They have a (officially, nudge nudge!!l ) a monopoly so couldn't care less!
Account deleted with NO notification.
I've had FREE access to discovery+ UK since 2021 and watched both on my Apple desktop and via Amazon firestick. Today (29 Oct 2025) I was denied access as apparently 'We couldn't find a discovery+ account for that email address.' I have emailed my query to support, but suspect this is something to do with the recent merger/takeover of the parent company that now wants people to sign up with a subscription.
ADVERTS ADVERTS ADVERTS ENOUGH IS ENOUGH!!
I have been a customer for years having Dicovery+through SKY i am now about to drop Discovery as I am SICK of bloody adverts 5 to 6 interruptions per show I prefer to have on record to skip any adverts but these are so excessive I can't watch my paranormal programs and enjoy any more so Discovery is going its now unbearable its the worts and same adverts constantly GAMBLING GAMBLING GAMBLING thats even worse shame in you Discovery channel!!
Free with sky tv
Free with sky tv. Haven't been able to sign in on TV for 10 months! Ignoring emails because they don't seem to be able to fix it. Sky say it's free and not their problem, discovery plus can't fix it!
Reduced user-friendliness NO TV GRID GUIDE
Reduced user-friendliness: The redesign has been a backward step in terms of usability. Features like marking which programmes have been watched have been removed adding to frustration.. Will watch less as more time is rerquired to plan viewing rather than looking in 1 place
Discovery+ has ruined cycling coverage…
Discovery+ has ruined cycling coverage in the UK. Like so many other cycling fans I am incredibly disappointed by the cost and the adverts. Having to pay £30/month is bad enough, to have to watch the same rubbish adverts over and over again scattered through live cycling events (including the Grand Tours) is taking the ****. I do not intend to subsidise the ludicrous fees paid to the Premiership and its players (how else can the exorbitant monthly costs be explained?) so have cancelled my subscription.
Cancelling due to ads
I’ve been a customer for more than 5 years, but I’ll be cancelling now due to the adverts. When signing up I never consented to adverts, and they should not be shown to paying customers. Instead, Discovery+ has chosen to interrupt all shows with excessive ads - sometimes 6 ad breaks (some of which have 6 ads in each one!!). Discovery+, enjoy the greed.
Currently Worst Viewing APP
This App used to be below average. Now it is terrible.
Program guide - gone. Browse channels shows what is currently on and what is next. Impossible to see anything more.
Sports (I watch Aust Football) has become unusable. Match replays have virtually gone. After APP update some random ones existed so was unable to watch games from overnight. Season now ended so hope they return to old ways by next year.
Cycling used to be ad-free for subscribers, now ad-laden.
Wish there was some way to roll back to the previous version. It was bad but 100 times better than the new one.
Dreadful. Just dreadful. Ruined.
Dreadful. Since the app relaunched it is woeful. I only subscribed to watch cycling. Have had the app for four years. Now, you can’t have ad free. If I scan through the race, then go back to play, the screen blurs for 10-15 seconds and is unwatchable. The white strip on each race which indicated which races watched has gone. I now have no idea which races I’ve watched. If they put ads on the Cyclo cross races I will cancel. I can’t gave ads during a frantic race which lasts one hour max, I will miss action during the ads.
And I have to pay ten times more for this crap?
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








