Dobbies Garden Centres - Perth Reviews 297

TrustScore 3 out of 5

2.8

Huntingtower Park, Crieff Road, PH1 3JJ Perth, GB


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Rated 2 out of 5 stars

Was at Dobbies world Perth for breakfast on 16th October, approximately 9.30am. We were a family of 10 spending £75/80 and though plenty food it was found to be luke warm. I did mention to server when... See more

Company replied

Rated 5 out of 5 stars

Good experience .Restaurant much better staffed .Everyone very friendly and helpful .Also decided at home I wanted 4 garden chairs and could not get them on line without buying a table , so sent messa... See more

Rated 1 out of 5 stars

Went to the centre in Perth, the cafe is in a disgusting state tables and floor strewn with detritus. Cutlery? Good luck the prices are insane the cakes are now bought in and £4 a slice of cake? Sandw... See more

Company replied

Rated 1 out of 5 stars

On purchasing a pressure sprayer I discovered on reaching home the nozzle was missing. I returned this - a round journey of some 25 miles . I was given a refund but no compensation for the time and tr... See more


Company details

  1. Garden centre

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Huntingtower Park, Crieff Road, PH1 3JJ, Perth, United Kingdom

2.8

Average

TrustScore 3 out of 5

297 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Visited the cafe

Visited the cafe . Panini and cakes were lovely, staff were very friendly and helpful and got 2 coffees free with my dobbie’s card. Very happy with our experience.

26 May 2022
Rated 3 out of 5 stars

Pretty Average

Nothing too bad but nothing very good either. Many plants blown over and totally dried out, most staff working indoors out of the wind while the outdoor plants were getting bashed. Most things quite expensive, not any good deals that I could find. Check-out staff helpful and cheery.

26 May 2022
Rated 3 out of 5 stars

Poor customer experience- Stratford on Avon Dobbies

Visited Stratford on Avon Dobbies @5pm Sat 21/05/22. Used cafe for coffee & cake at 5.10pm to be greeted with, 'is that takeaway when I responded 'no', I received 'oh we close in 20 minutes', hense I replied I'm taking coffee before finishing shopping with store closing at 6p'.
On having my cup cleared at 5.30 I received 'shop closes at 6 you know by same server, & I replied as before.
this experience left me feeling very much an inconvenience as a customer & Dobbies club card holder. I guess its OK to pay the membership but not to take the included drinks. Customer service 'nil'.

23 May 2022
Rated 5 out of 5 stars

The joy of Ashford Kent Dobbies

DOBBIES the favourite weekly treat for my daughter and I. We start with breakfast then tour the plants and discover all the new lines in every thing including accessories tools etc. we discover brand new plants which we buy.and fill our trolley. It is such a lovely adventure with so much to see and enjoy. The staff are really friendly and helpful and we go home looking forward to the next visit.

23 May 2022
Rated 2 out of 5 stars

As Debbie’s members we visited the cafe…awful coffee

As Debbie’s members we visited the cafe in Perth today for our complimentary drinks. The coffees were awful. Initially my flat white coffee was very very milky and then changed to something that resembled a triple shot espresso under some froth. Tasted bitter so most left in the cup. Very disappointing and just glad that we didn’t actually pay for them today. It’s very much hit or miss and obviously dependant on which barista serves you.

12 May 2022
Dobbies Garden Centres - Perth logo

Reply from Dobbies Garden Centres - Perth

Hi, I am sorry to hear this, I have sent you a short email to gather more information, sorry for any inconvenience caused during your visit. Thanks-Liz

Rated 5 out of 5 stars

Never disappointed.

AS always, the staff were extremely helpful and pleasant.
The Garden centre was stocked extremely well with a great selection of plants.
Always end up buying more than anticipated.

8 May 2022
Rated 5 out of 5 stars

Love our local Dobbies store

Love our local Dobbies store. We visit at least once a week for coffee, bird seed and garden products. The restaurant staff are so welcoming and helpful and remained so during all the covid restrictions. There is a good range of products in store although a little pricey.

1 May 2022
Rated 5 out of 5 stars

Always love my visit here

Always love my visit here, buy something for the garden every week ...what has happened to the coffee! First no decaf, then this weak tasteless cup, asked and received a second shot but then it was just bitter grains. If this is the future sadly we will be going elsewhere for lunch on Fridays.

26 April 2022
Rated 5 out of 5 stars

Excellent

First class service. Helpful staff. Before shopping a visit to the Café was ok, however very little Gluten free choices. Not a big issue there is always chips available for my partner.
I'll visit again.

25 April 2022
Rated 1 out of 5 stars
Dobbies Garden Centres - Perth logo

Reply from Dobbies Garden Centres - Perth

Hi

Thanks for your review.

Sorry you didn't fully enjoy your visit.

Can you send your details to customer.service@dobbies.com so we can help?

Best wishes

John

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