Domino's Pizza Danmark Reviews 

4,287
TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

The service here at Dominos in Roskilde is amazing. The stuff is always smiling, caring and just amazing. The girl who works here has amazing personality and energy! We love it here because of her! A... See more

Rated 1 out of 5 stars

Yesterday I ordered and I wasn’t informed about the delivery time and your website kept saying that the ordered was being made. So I called after 50 minutes had passed. An employee told me that I ha... See more

Company replied

Rated 1 out of 5 stars

I ordered pizza cheesy crust at 13.33 and to be picked at 18.00 but I called them and said I will pick up at 19.00. When I reached there my order wasn't ready and told me me I can't have chessy crust... See more

Company replied

Rated 2 out of 5 stars

I ordered pizza Tuesday. We were very excited it was a date night. We've had pizza from dominos before which was good but we had to wait for over an hour. This time we ended up calling In after 2 hour... See more

Company replied

2.6

Poor

TrustScore 2.5 out of 5

4k reviews

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2.6

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(4,287)

38 reviews in the last 12 months

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Rated 1 out of 5 stars

Highly processed food. Poor service

Very slow and unprofessional service. The person on the phone to the one delivering the food were not interested to know that the order took over an hour for being delivered!

To make things worse, the food tastes very processed and non naturally fresh as the local pizza shops supply.

Never ordering Dominos again.

9 October 2022
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi Reuben.

Thank you for your review and feedback, which is very much appreciated. We are sorry to hear you didn´t have a positive experience. Please email us at kontakt@dominos.dk with reference to this review and we´ll have a delicious solution ready for you :)

Best regards, Domino´s

Rated 4 out of 5 stars

Very good service

Very good service! Pizza itself was nice, tasty crust but there was quite a large area around the crust where there was no topping. Well made otherwise.

7 October 2022
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Reply from Domino's Pizza Danmark

Hi.

Thank you for your great review and feedback, which is very much appreciated. Though we are sorry to hear there was some topping missing on the pizza. Of course the whole pizza must be covered in toppings.!
Please email us at kontakt@dominos.dk with reference to this review and we´ll make sure to find a delicious solution for you :)

Best regards, Domino´s

Rated 5 out of 5 stars

God pizza

God pizza, smagt godt, og god service.

7 October 2022
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Reply from Domino's Pizza Danmark

Hej Ewa.

Tusind tak for den flotte anmeldelse samt positive feedback. Hvor er vi bare glade for at høre om din ovenud tilfredshed.!
Vi glæder os til at måtte servicere dig igen en anden gang :)

Mvh Domino´s

Rated 2 out of 5 stars

Late delivery

7 October 2022
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Reply from Domino's Pizza Danmark

Hi Rahul.

Thank you for your review and your feedback, which is very much appreciated. We are sorry to hear that your order arrived late. Please email us at kontakt@dominos.dk with reference to this message, then we´ll find a delicious solution for you :)

Best regards, Domino´s

Rated 2 out of 5 stars

Not worth it

Too expensive for the quality and size of the product, there's better places in Kolding

6 October 2022
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Reply from Domino's Pizza Danmark

Hi Anamaria.

Thank you for your review and your feedback, which is very much appreciated. We are sorry to hear you didn´t have a positive experience. Please contact us at kontakt@dominos.dk with reference to this message and we will find a delicious solution for you :)

Best regards, Domino´s

Rated 5 out of 5 stars

Good pizza, prompt service

We order almost weekly from Domino, it is good variety pizza at great vaue.

3 October 2022
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Reply from Domino's Pizza Danmark

Hi Diana.

Than you for your great review and positive feedback, which is very much appreciated. It´s so good to hear how satisfied you are and that we have the pleasure of making you delicious food almost every week.!
Thank you so much :)

Best regards, Domino´s

Rated 3 out of 5 stars

For lang leveringstid, men god mad

Pizzaerne var fine, men alt for lang leveringstid da de var underbemandede i butikken.

1 October 2022
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Reply from Domino's Pizza Danmark

Hej.

Mange tak for din bedømmelse samt feedback, som vi sætter stor pris på. Vi er kede af at høre, at din ordre var forsinket. Det vil vi meget gerne råde bod på.
Hvis du sender os en mail på kontakt@dominos.dk med henvisning hertil, så sørger vi lige for en lækker løsning til dig :)

Mvh Domino´s

Rated 5 out of 5 stars

Nice , good , excellent

Nice , good service, fresh and hot food , I like to visit dominos

27 September 2022
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Reply from Domino's Pizza Danmark

Hi Praveen.

Thank you for your great review and positive feedback - This is very much appreciated.!
We are looking forward to make many more delicious pizza´s for you in the future :)

Best regards, Domino´s

Rated 3 out of 5 stars

Value for money but it need to be…

Value for money but it need to be cooked properly

27 September 2022
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Reply from Domino's Pizza Danmark

Hi Venky.

Thank for your review and your feedback, which is very much appreciated. We are sorry to hear you experienced the food not being cooked properly. Please send us an email at kontakt@dominos.dk with reference to this review and we will find a delicious solution for you :)

Best regards, Domino´s

Rated 5 out of 5 stars
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Reply from Domino's Pizza Danmark

Hej Ulrich.

Tusind tak for den flotte bedømmelse samt positive feedback. Det sætter vi virkelig stor pris på.!
Vi glæder os til at sende endnu flere lækre pizzaer din vej fremover :)

Mvh Domino´s

Rated 1 out of 5 stars

I never got my food

UPDATE: I am still waiting for my refund. I have phoned Domino's Amagerbrogade 3 times now. I always get the same response that they will call me back and the refund is on the way. Terrible service! Stay away from them!

I never got my food. My doorbell never rang. My phone never rang. Yet, here I am... still trying to get my money back from Domino's. Shameful. I was willing to give Domino's another try after several years, but that was a mistake. Never again. There are too many other good pizza places on Amager to waste my time with Domino's.

23 September 2022
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Reply from Domino's Pizza Danmark

Hi Patrick.

Thank you for your feedback, which is very much appreciated. We are sorry to hear you never got your order - we will look into that right away.! We have refunded your money and you can expect them at your account within a few banking days. You are always welcome to contact us by email at kontakt@dominos.dk if you have any issues going forward.

Best regards, Domino´s

Rated 5 out of 5 stars

Definitely coming back

Definitely coming back, my new favorite pizza place.

24 September 2022
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Reply from Domino's Pizza Danmark

Hi.

Thank you for your great review and positive feedback, which is very much appreciated.
We are really happy to hear how satisfied you are :)

Best regards, Domino´s

Rated 1 out of 5 stars

We ordered the pizza at 19

We ordered the pizza at 19, and 20 it was still no update so we tried calling the restaurant at for 20 minutes until 2030, the pizza was then delivered 2h later at 21

20 September 2022
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Reply from Domino's Pizza Danmark

Hi Lina.

Thank you for your review and feedback, which is very much appreciated. We are sorry to hear you didn´t have a positive experience. If you´ll send us an email at kontakt@dominos.dk with reference to this review then we´ll find a delicious solution for you :)

Best regards, Domino´s

Rated 1 out of 5 stars

Domino’s Greve

I went Domino’s Greve today. The pizzas was not cooked properly at all. I already asked to cook little extra. They said yes we will do it but they didn’t. When I asked a girl why you didn’t cook with extra time. Then she said we are busy so we can’t do it as always. That means if they are busy and give anything you have to eat and accept it. I got now stomach ache as it’s uncooked pizzas. As always very bad experience not happy with that. But no point as they will compensate customers rather then training people. Very poor management… :(

20 September 2022
Unprompted review
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Reply from Domino's Pizza Danmark

Hi Aarti.

Thank you for your feedback, which is very much appreciated. We´ve already been in contact with you by email.

Best regards, Domino´s

Rated 1 out of 5 stars

it took 1h30 mins to receive the…

it took 1h30 mins to receive the order...

18 September 2022
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Reply from Domino's Pizza Danmark

Hi Dara.

Thank you for your feedback, which is very much appreciated. We are sorry to hear your delivery was delayed.
Please send us an email at kontakt@dominos.dk with reference to this review so we can find a deliciuous solution for you.!

Best regards, Domino´s

Rated 1 out of 5 stars

Waiting time and cold pizza

After waiting 1,5 hour on delivery, we were called and told to come and get it ourselves.

17 September 2022
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Reply from Domino's Pizza Danmark

Hi Gustav.

Thank you so much for your feedback, which is very much appreciated. We are sorry to hear that you had a bad experience. We would of course like to know which store it is. Please send us an email at kontakt@dominos.dk with reference to this review and let us know which store you placed your order in and then we will find a delicious solution for you :)

Best regards, Domino´s

Rated 1 out of 5 stars

De to pizzaer var 1,45 time om at…

De to pizzaer var 1,45 time om at komme, og da de endelig kom var de kolde

18 September 2022
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Reply from Domino's Pizza Danmark

Hej Erik.

Mange tak for din feedback, som vi sætter stor pris på. Vi er kede af at høre, at du ikke havde en positiv oplevelse. Det vil vi meget gerne råde bod på.
Hvis du sender os en mail på kontakt@dominos.dk med henvisning hertil, så sørger vi lige for en lækker løsning til dig :)

Mvh Domino´s

Rated 3 out of 5 stars

Always something missing…

They always expect the customer to remember all parts of the order. I often get other people to pick up for me and I have to tell them to remember to ask for the soda as they never make sure that they have taken all parts of the order together. Happens 3/4 and I always have to go through the trouble of calling and make sure I get it next time I come.

15 September 2022
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Reply from Domino's Pizza Danmark

Hi Anna.

Thank you so much for your review and feedback, which is very much appreciated. We are sorry to hear you didn´t have a positive experience. Please send us an email at kontakt@dominos.dk with reference to this review then we´ll have a deliciuous solution ready for you :)

Best regards, Domino´s

Rated 1 out of 5 stars

No attention or care towards the customer....

Disappointing customer service ...

13 September 2022
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Reply from Domino's Pizza Danmark

Hi Maya.

Thank you so much for your feedback, which is very much appreciated. We are sorry to hear you didn´t have a positive experience. We would like for you to give us another chance - so please send us an email at kontakt@dominos.dk with reference to this review and we will have a delicious solution ready for you :)

Best regards, Domino´s

Rated 3 out of 5 stars
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi.

Thank you so much for your review and feedback, which is very much appreciated. We are sorry to hear that you didn´t get the pizza you ordered. If you send us an email at kontakt@dominos.dk with reference to this review, then we´ll have a delicoius solution ready for you :)

Best regards, Domino´s

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