The service here at Dominos in Roskilde is amazing. The stuff is always smiling, caring and just amazing. The girl who works here has amazing personality and energy! We love it here because of her! A... See more
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Yesterday I ordered and I wasn’t informed about the delivery time and your website kept saying that the ordered was being made. So I called after 50 minutes had passed. An employee told me that I ha... See more
Company replied
I ordered pizza cheesy crust at 13.33 and to be picked at 18.00 but I called them and said I will pick up at 19.00. When I reached there my order wasn't ready and told me me I can't have chessy crust... See more
Company replied
I ordered pizza Tuesday. We were very excited it was a date night. We've had pizza from dominos before which was good but we had to wait for over an hour. This time we ended up calling In after 2 hour... See more
Company replied
Company details
- Pizza restaurant
- Online Food Ordering Service
- Pizza Delivery
- Pizza Takeaway
- Take away service
- Vegan restaurant
Written by the company
❤️🍕
Contact info
2.6
Poor
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I ordered a pizza with vegan cheese but…
I ordered a pizza with vegan cheese, because I have milk allergy, but it was apparently too much to ask for. I ended up spending a night at the ER in a life threatening situation. Thank you dominos for not doing your job properly. Will never order from Dominos ever again.
28 November 2022
Unprompted review
Reply from Domino's Pizza Danmark
Hi Erika.
Thank you for your feedback which is very much appreciated. We are sorry to hear you didn´t have a positive experienced. Please email us at kontakt@dominos.dk with reference to this review and also provide us with your order number so we can make a follow-up. We need to know exactly what your order confirmation says and also exactly which pizza you got instead.
We´ll wait for your email.!
Best regards, Domino´s
det tog 1,5 time at få leveret to…
det tog 1,5 time at få leveret to simple peperoni pizzaer, hvor den ene er en ostepizza.
18 November 2022
Reply from Domino's Pizza Danmark
Hej Camilla.
Mange tak for din feedback, som vi sætter stor pris på. Vi er kede af at høre, at du oplevede så stor en forsinkelse. Det vil vi meget gerne råde bod på.!
Hvis du sender os en mail på kontakt@dominos.dk med henvisning hertil, så sørger vi for en sprød løsning til dig ;)
Mvh Domino´s
Reply from Domino's Pizza Danmark
Hi Tandon.
Thank you for your great review and positive feedback. This is very much appreciated. It really makes us happy to hear :)
Best regards, Domino´s
In 6 times of ordering
In 6 times of ordering, 4 times they have forgotten to make our order/or half of it. Other times, as I stand wait to collect my “completed order” they do not acknowledge that I am standing their and I realize that my order is not even ready.
15 November 2022
Reply from Domino's Pizza Danmark
Hi Jennifer.
Thank you for your feedback which is very much appreciated. We are sorry to hear you didn´t have a positive experience. Please email us at kontakt@dominos.dk with reference to this review and we´ll find a delicious solution for you :)
Best regards, Domino´s
Reply from Domino's Pizza Danmark
Hi Buddhika.
Thank you for your great review an positive feedback. This is very much appreciated.!
Best regards, Domino´s
Reply from Domino's Pizza Danmark
Hej Thor.
Tusind tak for den flotte anmeldelse samt positive feedback. Det sætter vi vældig stor pris på at få af vide.!
Vi glæder os til at lave endnu flere lækre pizzaer til dig fremover ;)
Mvh Domino´s
good service
12 November 2022
Reply from Domino's Pizza Danmark
Hi Veerpartap.
Thank you for your great review and your positive feedback, which is very much appreciated.
Have a lovely weekend :)
Best regards, Domino´s
third world standard with third world employees
Delivery time passed, no delivery, called the butik, got some Indian guy with thick accent, speaking English, giving lame excuses "busy with 40 orders". He can't even speak Danish! Then he hung op on me without even saying when the food will arrive. Just 2 pizzas, but they cannot even make it in one whole hour. Got delivery late. horrible fry hard dough, falling apart like cookie, swimming in tomato sauce and oil. Made completely wrong. Still havn't received any apology, bonus or refund whatsoever!!!
8 November 2022
Reply from Domino's Pizza Danmark
Hej Lars.
Mange tak for din feedback, som vi sætter stor pris på. Vi er kede af at høre, at du ikke havde en positiv oplevelse. Det vil vi selvfølgelig meget gerne råde bod på.!
Hvis du vil sende os en mail på kontakt@dominos.dk med henvisning hertil, så sørger vi for en lækker løsning til dig :) Vi kan se at det omhandler butikken Nørrebro, så vi har allerede taget din oplevelse videre til den butiksansvarlige for den butik.!
Mvh Domino´s
Your workers were honest and polite
Your workers were honest and polite. The pizza was amazing but I wished it was moister to feel the cheese and the toppings.
8 November 2022
Reply from Domino's Pizza Danmark
Hi Boateng.
Thank you for your great review and positive feedback. This is very much appreciated.
We´re looking forward to cook you more amazing pizzas in the future :)
Best regards, Domino´s
Reply from Domino's Pizza Danmark
Hi.
Thank you for your great review and positive feedback, which is very much appreciated.
We are looking forward to making you more delicious pizzas in the future :)
Best regards, Domino´s
Cold Pizza with little toppings
I ordered pizza early and ask for it to be delivered at a specific time. I also ordered and paid for extra toppings. It arrived 20 minutes late, cold and very little toppings. I love Dominoes pizza but this was the worst pizza I’ve ever had and I’m not picky so that is saying much.
7 November 2022
Reply from Domino's Pizza Danmark
Hi Eric.
Thank you for your feedback which is very much appreciated. We are sorry to hear you didn´t have a positive experience. Please contact us at kontakt@dominos.dk with reference to this review and we´ll have a delicious solution ready for you :)
Best regards, Domino´s
Fin pizza til en god pris
4 November 2022
Reply from Domino's Pizza Danmark
Hej Knud.
Tusind tak for den flotte anmeldelse samt positive feedback. Det sætter vi virkelig stor pris på at høre.
Vi glæder os til at lave endnu flere gode pizzaer til dig fremover :)
Mvh Domino´s
Very satisfied
Every time I order a pizza, it's incredibly fast, the service is top-notch, it's delicious. I'm very satisfied😊
1 November 2022
Reply from Domino's Pizza Danmark
Hi Mila.
Thank you for your great review and positive feedback, which is very much appreciated. We are happy to hear how satisfied you are :)
Best regards, Domino´s
We waited 1h and 15min for cold pizza…
31 October 2022
Reply from Domino's Pizza Danmark
Hi Jerman.
Thank you for your feedback which is very much appreciated. We are sorry to hear you didn´t have a positive experience.
Please contact us at kontakt@dominos.dk with reference to this review, then we´ll find a delicious solution for you :)
Best regards, Domino´s
Wrong order
I ordered a capricciosa with cheese crust, I got a pizza with nothing but 5 small pieces of bacon on it and the cheese crust.
29 October 2022
Reply from Domino's Pizza Danmark
Hi Emanuel.
Thank you for your feedback which is very much appreciated. We are sorry to hear you didn´t get the pizza you ordered.
Please contact us at kontakt@dominos.dk with reference to this review, then we´ll find a delicious solution for you :)
Best regards, Domino´s
Never again…
Ordered today pizza for dinner and after almost 1.5h they called us to apologize for the delay and that they will deliver it in 15 min and that they will add something extra for our troubles. After another 30min they called again to tell us that the order got delayed and they will deliver it in 15min. Fast forward another 50 min, the order arrived with cold mediocre pizza and with nothing extra. I guess, will be the last time ordering from Domino’s
25 October 2022
Reply from Domino's Pizza Danmark
Hi Anamaria.
Thank you for your feedback, which is very much appreciated. We are sorry to hear you didn´t have a positive experience and that your order was so delayed.
Please email us at kontakt@dominos.dk with reference to this review, then we´ll have a delicious solution ready for you :)
Best regards, Domino´s
Awful quality for a high price
Awful quality for a high price! Will never go to Dominos again!
23 October 2022
Reply from Domino's Pizza Danmark
Hi Faezeh.
Thank you for your feedback, which is very much appreciated. We are sorry to hear you didn´t have a positive experience.
Please contact us at kontakt@dominos.dk with reference to this review and we´ll have a delicious solution ready for you :)
Best regards, Domino´s
Reply from Domino's Pizza Danmark
Hi Eric.
Thank you for your great review and positive feedback, which is very much appreciated. Really good to hear that you like our vegan products.!
We look forward to make you delicious pizzas again :)
Best regards, Domino´s
Restaurant did not have a driver
Restaurant did not have a driver. But they didn’t call and tell me!? I call and they say they will refund in 2 days. And don’t send written confirmation.
Now it’s late. I’m hungry. With no food. And with no refund or cancellation of my order.
Customer service picked this up and went over and above in making up for the issue. Good service.
22 October 2022
Reply from Domino's Pizza Danmark
Hej Daniel.
Mange tak for din feedback, som vi sætter stor pris på. Vi er kede af at høre, at du ikke havde en positiv oplevelse med vores Vanløse afdeling. Vi har dags dato refunderet dine penge og du kan forvente dem på din konto indenfor få bankdage, alt efter hvilken bank du benytter. Vi beklager meget at dette ikke er sket automatisk.!
Hvis du vil sende os en mail på kontakt@dominos.dk med henvisning hertil, så sørger vi også lige for en lækker løsning til dig som et plaster på såret :)
Mvh Domino´s
Please dont call it a veggi pizza when…
Please dont call it a veggi pizza when it is really vegan. I know its partly my fault.. but I accidentally ordered vegan pizza which was not very good.
15 October 2022
Reply from Domino's Pizza Danmark
Hi Stephen.
Thank you for your review and your feedback, which is very much appreciated. We are sorry to hear you didn´t have a positive experience. Please contact us at kontakt@dominos.dk with reference to this review and we will have a delicious solution ready for you :)
Best regards, Domino´s
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