Great price, fast service. Cleans any fingerprints off the glossy finish kitchen units with a light spray and single wipe, no smears or streaks. Left the car windshield, windows, and mirrors spotle... See more
Company replied
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Review summary
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Absolutely spot on! Ordered material and it arrived the day after!! Can't fault these guys one bit. Helpful from start to finish. Regular communication throughout the order process. If you have the go... See more
Company replied
This is my second purchase of 5 cans. This time I used internally to remove plaster overspray/paint off internal Juliet balcony doors. It worked an absolute treat and with very little effort, basicall... See more
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Easy ordering & delivery arrived earlier than expected. Brilliant lifters my only complaint is as soon as I opened one of the boxes the latch to the box snapped off so now the box wont stay closed. I... See more
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Company details
- #72 of 109 best companies in Building Materials Supplier
- #28 of 42 best companies in Building materials store
- #28 of 39 best companies in Construction equipment supplier
- #36 of 61 best companies in Door supplier
- #6 of 6 best companies in Fire protection equipment supplier
- #56 of 88 best companies in Tool shop
About Dortech Direct
Written by the company
Dortech Direct Ltd
A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.
Our Product Range
- Silicone Sealants & Adhesives – High-performance sealing and bonding solutions from Dow Corning, Sika, and Illbruck.
- Membranes & Insulation Barriers – Advanced air and moisture barrier systems.
- Glass Lifting Equipment – Vacuum lifters, suction cups, and lifting frames.
- Glazing Tools & Accessories – Tools, gaskets, tapes, and setting blocks.
- Glass Balustrade Systems – Frameless balustrades for architectural projects.
- Window Cleaning & Maintenance Equipment – Squeegees, scrapers, and water-fed pole systems.
- Fire Safety & Security Solutions – Fire-rated glazing products and security materials.
- Construction Chemicals & Coatings – Adhesives, primers, and protective coatings.
Why Choose Dortech Direct?
- ✔ Industry Expertise & Innovation – Over 30 years of experience in architectural glazing.
- ✔ Premium Quality Products – Stocking materials from leading manufacturers.
- ✔ Fast & Reliable UK-Wide Delivery – Next-day delivery on many products.
- ✔ Competitive Pricing & Cost Savings – Direct partnerships with manufacturers.
- ✔ Dedicated Customer Support & Expert Advice – Glazing specialists available.
- ✔ Sustainability Commitment – Promoting eco-friendly construction solutions.
Who We Serve
- 🏗 Glazing Contractors & Installers – Sealants, adhesives, and glazing tools.
- 🏠 Architects & Specifiers – Glass systems and architectural solutions.
- 🔧 Builders & Construction Professionals – Premium materials for projects.
- 🏡 DIY Enthusiasts & Homeowners – Professional-grade home improvement products.
Our Mission
We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.
Contact Us
📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK
📞 Customer Support: 0330 128 12 12
📧 Email: sales@dortechdirect.co.uk
🌐 Website: www.dortechdirect.co.uk
Elevate Your Construction Projects with Dortech Direct's Premium Building Materials
Written by the company
- Your Trusted Partner for High-Quality Construction Supplies
- At Dortech Direct Ltd, we specialize in providing top-tier construction materials to builders, contractors, and DIY enthusiasts across the UK. Our extensive product range includes: Partner with Dortech Direct Ltd for all your construction material needs and experience the difference that quality and service can make.
Contact info
Dortech Direct, HD2 1FA, Huddersfield, United Kingdom
- 0330 1281212
- sales@dortechdirect.co.uk
- www.dortechdirect.co.uk
4.6
Excellent
4K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from this seller from…
Great service from this seller from ordering to delivery, item was a good price delivery was very good packed was good well done seller....
2 March 2026
Reply from Dortech Direct
Thank you for your feedback. We're delighted you were happy with the price, delivery and packaging. Your support is greatly appreciated.
Great product and great price
Great product and great price, excellent communication and experience 10/10
2 March 2026
Reply from Dortech Direct
Thank you for the great review. We're pleased you were happy with the product, price and communication. We appreciate the 10/10!
Reply from Dortech Direct
Thank you for the excellent feedback. We're really glad you were happy with the product, price and delivery. We appreciate your support.
Reply from Dortech Direct
Thank you for your review. We're delighted to hear you're pleased with the product and that it helped bring your UPVC windows back to looking like new
Reply from Dortech Direct
Thank you for your feedback. We're pleased you were happy with the service and quick delivery.
No smears or streaks
Great price, fast service.
Cleans any fingerprints off the glossy finish kitchen units with a light spray and single wipe, no smears or streaks.
Left the car windshield, windows, and mirrors spotless , just remember to give cabin time to air before journey as in a confined area, smell can be a bit strong, and don’t leave cleaning cloth in the boot either 😕
27 February 2026
Reply from Dortech Direct
Thank you for the fantastic review! We're really pleased to hear how well the product worked on your kitchen units and car glass, and that you found it streak-free. We also appreciate the helpful tip about ventilation. Thanks again for choosing us! 😊
Reply from Dortech Direct
Thank you for your kind feedback! We're glad you’re happy with the product and our quick dispatch. We really appreciate your support and look forward to serving you again.
Good customer service
Easy to navigate website with very compatible prices. My order was delayed due to supply issues, but I was kept up to date, which was much appreciated. Would buy from this company again.
26 February 2026
Reply from Dortech Direct
Thank you for the great review! We appreciate your patience regarding the delay and we're glad our updates helped keep you informed. It means a lot to hear you’d buy from us again.
Great product works really well.
25 February 2026
Reply from Dortech Direct
Thank you for the 5-star review! We're delighted to hear the product is working well for you. Your feedback is greatly appreciated.
So far not received but well informed…
So far not received but well informed about delivery
24 February 2026
Reply from Dortech Direct
Thank you for your feedback and for your patience. We're glad our delivery updates have been helpful, and we hope your order reaches you very soon. Please feel free to contact us if you need any further assistance.
Reply from Dortech Direct
Thank you for the great review! We're pleased to hear your order arrived quickly and met your expectations. We appreciate your support.
Had no effect on the mould whatsoever
Had no effect on the mould whatsoever - was a waste of money. I note your response - what else would i give my review on - you sell a rubbish item - simple as that. And dont partonise me or you will be awared a minus rating.
29 January 2026
Reply from Dortech Direct
Thank you for your feedback. This review appears to relate to the product itself rather than the service you received. Service reviews are intended to cover aspects such as ordering, delivery, and customer support, while product performance can be reviewed separately on the product page.
If you would like any assistance with the product or advice on how best to use it, please feel free to contact our customer support team and we’ll be happy to help.
Fantastic from start to finish
Fantastic from start to finish. The manual pump suction lifter is brilliant. I have 6 of them and combined they lift over 300KG of glass with easy
3 February 2026
Reply from Dortech Direct
Thank you for the fantastic feedback! We're delighted to hear the manual pump suction lifters are performing so well for you. Lifting over 300KG with ease is exactly what they’re designed for 💪 We really appreciate your continued support!
Reply from Dortech Direct
Thank you for your kind feedback! We’re pleased you’re happy with both the product and the free postage. We really appreciate your support.
Great rapid service and excellent…
Great rapid service and excellent quality of the door key covers
Thank you
3 February 2026
Reply from Dortech Direct
Thank you for your kind words! We're glad you’re happy with the rapid service and the quality of the door key covers. We look forward to serving you again.
Have used this company before and they…
Have used this company before and they are so easy to buy from, goods are priced well and delivered when they say. Keep up the great work
2 February 2026
Reply from Dortech Direct
Thank you for coming back to us — we really value your repeat custom! It’s great to hear you find us easy to buy from and reliable. We’ll certainly keep up the great work!
Reply from Dortech Direct
Thank you for your feedback! We're pleased your order arrived quickly, safely, and in perfect condition. We always aim to package items securely for transit.
Reply from Dortech Direct
Thank you! We're glad you're happy with the service and our product range. We appreciate your support.
Give them a call first?
Purchased the order with the items showing in stock, was disappointed to find out 2 working days later, that the website was incorrect and my items had to be back ordered. The price was very good in comparison to other sources so I was happy to wait. Unfortunately the items packaging was damaged during transit and it turns out the courier could not fulfill the delivery, something that may have been avoidable with more packaging, but it happens sometimes I can accept that. The customer service staff were helpful polite and professional so I cannot complain in that regard. I still wanted the order, so I requested replacements, turns out there was now not enough stock again to fulfil the order, so I requested what stock was available and asked for the remainder to follow, not a problem, but a little annoyingly I did have to follow up for the remainder for an arrival time, just as well because it was overlooked as fulfilled. The mistake was sorted and the remainder followed two days later. The items themselves are very good can't complain in that regard either.
All in all, the process and way it was looked after would make me think twice about using this supplier again, I'd recommend a phonecall to verify stock before ordering, and consider collecting from them if possible. From order placement to fulfillment was 26 days (including weekends).
To clarify from the response, the delivery on the 20th was the replacement order of which 7 of the 8 was delivered, the remaining item was not delivered until the 26th, had I not been in contact again regarding this outstanding item, the order was marked as fulfilled on the 20th.
31 January 2026
Reply from Dortech Direct
Thank you for taking the time to share your detailed feedback regarding your recent order. We genuinely appreciate you outlining your experience and are pleased to hear that you found our customer service team helpful, polite and professional, and that you are happy with the quality of the items received.
We would like to clarify the timeline and actions taken in relation to your order:
Following the delivery issue, we investigated the matter with DPD. As advised in our communication to you on 16/02, investigations of this nature are unfortunately not immediate and can take some time to resolve.
On 17/02, you were contacted again and informed that the parcel had been deemed damaged in transit. At that stage, we offered either a full replacement or a full refund. You confirmed that you wished to proceed with a full replacement.
A replacement order was then placed. You were advised that we had seven units available in stock, which we could part-dispatch immediately. You opted for the part dispatch on 17/02, and this was actioned accordingly.
On 24/02, you contacted us regarding the outstanding balance of the order. A response was sent to you providing proof of delivery dated 20/02, which was three working days after the previous email correspondence.
We fully acknowledge that the overall experience was inconvenient and did not meet the smooth process either of us would have preferred. However, once we were notified that the original parcel had been damaged, we acted in line with our internal processes: we informed you promptly, provided resolution options, and dispatched replacement goods as soon as stock allowed. At that stage, there was unfortunately nothing further we could have done beyond these steps.
While we regret the delays caused by circumstances outside of our direct control, please be assured that we did everything within our power to ensure your order was fulfilled as quickly as possible.
We truly value your business and your feedback, and we hope that despite the challenges encountered, you will consider using us again in the future.
Reply from Dortech Direct
Thanks for your review! We appreciate you taking the time to leave feedback. 😊
No problem at all whenever you’ve had the chance to try it, we’d love to hear what you think. If you have any questions in the meantime, feel free to reach out and we’ll be happy to help.
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