Downlights Direct Reviews 

Good prices and service. Excellent aftersales service also.

Made two orders with this company in the past 8 months-Both for LED tape lighting made to length and ready to fit.
Both orders were delivered on time and all went well.
Would recommend.
Orders 269949 and 251587 (2019)

Ordered on thursday, left a comment in a note box that I needed the product by tuesday next week and got it within 24hrs on a standard delivery. Excellent prices, all items working. Nicely packed. Updates on delivery.

Very pleased with the selection available on this company's website, all competitively priced. The ordering process is straightforward and despatch was almost immediate, even though I had chosen the "standard delivery" option. Unfortunately there was a glitch in delivery, entirely due to a failing by the courier company DPD but the sales team at Downlights Direct were great in resolving this for me. I would certainly shop here again.

Very happy with the lights and the experience of buying them. (We bought Philips High Lumens 7W MasterLED Spot GU10 LED: Colour Temperature 4000K Cool White.) Thank you, Downlights Direct!

I purchased 4 items from Downlights Direct otherwise known as Expert Electrical Supplies. One Click dimmer switch which works but this was supplied without the fixing screws. Also ordered three Click Inceptor micro LED downlights. Two of the three boxed lights did not have the bezels included and so I could not fit them. Had to wait a total of 10 days for bezels to be supplied direct from the manufacturer. Was dealt with promptly by Downlights Direct but not good enough in my view. I note that Downlights Direct sell these bezels separately on their website.

Great experience with the team and they replaced a few LEDs that died in the first few weeks straight away. One of the best companies I've used in my house refurb :)

Fast and reliable delivery . Product packaged well . Good priduct , good service . Would recommend

Excellent straight forward purchase of 4 bathroom. safety 'recessed lights.
1. Choice good
2. Price good
3. Product excellent.
4. Service good
4.Delivery excellent
Many thanks.

Very happy with the items we bought and next day delivery

Not a lot more to say really. Just what I was looking for at a reasonable price.

From the beginning of me placing my order I had exceptional customer support and service, on my initial order I forgot to buy the bulbs to go with my light fittings. I contacted downlights direct and they immediately added these to my original order. This saved me reordering which would have made me incurring an additional charge for delivery and also a delay in me receiving my items. From ordering to receiving my order(including my order error) 3days ,thank you downlights direct
G Thomas

Ordered lights, selected AM next day, got put on a standard next day delivery. Phoned the next day to (once getting the confirmation of delivery) only to be told they can do nothing about it which is fair enough however they didn't even try to correct the problem at first without some persuasion. They eventually refunded the difference in delivery however after complaining about the lack of service, they refunded the whole delivery cost effectively making it a free delivery.

Excellent value, advice, ordering on website, prompt delivery and personal after sales service.

On time, exactly as ordered. very pleased

Excellent products and service. They say and do what the web site says. Easy to use web site. Every thing delivered intact and delivered next working day. Job well done!

Very pleased with the service from Downlights Direct. I've ordered from them a number of times and the items have always been dispatched promptly and well packed. I would certainly recommend them.

Fitted the replacement in minutes arrived on time and had texts to confirm delivery time.
Good price and clear description on website . With another six lights to update will be a returning customer soon and will recommend.
Ovia Gu320 is similar design to previous units but looks much sleeker and with fire rating.
More importantly the missus likes it for the close match to old eye ball light it replaced.

First class. Excellent service.

The product was as described, and seems to be good quality. Delivery was prompt.