As usual Brian was absolutely brilliant. He always goes above and beyond and is a credit to DPD. If there is an employee of the month, quarter or year he would be my number one candidate. He’s profes... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've received several delivery's from DPD over the past few months, I've found their Delivery Men to be very pleasant & Helpful. I found DPD delivery's to be very punchable approximate time.will be e... See more
Company replied
DPD delivers to me on a regular basis. Their level of communication with me regarding a deliver date and time with the option to choose a pick up point, is ideal and so well planned and thought out. I... See more
Company replied
Love it when I hear my order will be delivered by DPD. They have a brilliant service. Their drivers are excellent and always take care to deliver respectfully. DPD an A post are the only two organisat... See more
Company replied
Company details
Information provided by various external sources
Operating since 1986, DPD is Ireland’s largest dedicated parcel carrier. With the country’s most technologically advanced parcel sortation hub, a new fulfilment centre located right next door and 38 depots throughout Ireland, the DPD fleet collects and delivers up to 100,000 parcels daily. DPD Ireland is part of DPD Group which operates Europe’s largest road delivery network delivering more than 4 million parcels each day. Dedicated to ensuring the customer journey runs smoothly, from dispatch to delivery, DPD has implemented communication solutions that engage with the customer throughout the delivery process. In transit messaging via email, SMS and App provide real time updates at all the important stages of delivery, giving peace of mind and control..website
Welcome to DPD Ireland!
Written by the company
Contact info
Athlone Business Park, Dublin Road, Westmeath, Athlone, Ireland
- 0906420500
- socialmedia@dpd.ie
- www.dpd.ie
4.6
Excellent
200k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Items delivered todayalmost a week…
Items delivered todayalmost a week after ordering. Not as prompt as they usually are but happy with product.
22 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
Our delivery driver David
Our delivery driver David, is a true gent always happy go lucky chatting to him is like a breath of fresh air
20 July 2026
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
Prompt delivery always by Andrew
22 July 2026
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
Happy delivery
My parcel was delivered within the time and they rang the doorbell to let me know my parcel had arrived.
22 July 2026
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
I normally have a good experience with…
I normally have a good experience with DPD I usually try and buy from companies that use DPD because of the hour window they give which is great.
I have to say I was very disappointed in them today. Firstly I received a text to say my parcel would be delivered by David no time given no hour window given. Then when he did arrive I was out in the garden at my car because I had a flat tyre and I needed to go and get it sorted. So as he arrived he pulled up at the entrance to my garden I said hello,he walked straight past me dropped the first box on my step. Went back got the second box from the van walked past me again dropped the second box beside the first and just got into the van and left.
No smile no hello just completely ignored me when walking past me twice.
I was stunned at the rudeness I couldn't believe it normally the drivers are very nice and friendly.
This is the second time I have had that driver and he was just as rude the last time.
If that driver is going to be continuing delivering in my area I won't be bothering with DPD anymore. There is no need for rudeness and I didn't even get the hour window which is the reason why I use companies that use DPD.
GLS don't give the hour window but at least the drivers are always friendly.
I am very disappointed with the service this time and my previous delivery.
22 July 2026
Unprompted review
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us.
Our sincere apologies for the inconvenience caused.
Your feedback is really appreciated and has been shared with our team to improve our service.
Warm regards
Team DPD Ireland
Lovely lady delivers my orders
Lovely lady delivers my orders. Always a pleasure to deal with
22 July 2026
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
Perfect… promptly and safely delivered 😁
20 July 2026
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
Your driver Trevor lovely to deal with…
Your driver Trevor lovely to deal with always so friendly
20 July 2026
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
Goods arrived during advised time slot
Goods arrived during advised time slot. It’s useful to get the message in advance. Friendly driver. Thank you.
20 July 2026
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
A very reliable delivery service
A very reliable delivery service. Drivers are very courteous and respectful of property. A happy customer.
22 July 2026
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
Eddy my driver never fails to provide…
Eddy my driver never fails to provide an excellent service even if
I am not at home.
22 July 2026
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
Reply from DPD Ireland
Good Morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is greatly appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.