Dream Doors Ltd Reviews 

1,094
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and professional fitters who complete kitchen renovations efficiently while keeping workspaces tidy. Homeowners are extremely pleased with the high quality of materials, beautiful new worktops, and the stunning results of their makeovers. Some reviewers were not happy with communication breakdowns, project delays, and lengthy waiting times for finishing touches. Other consumers reported encountering defective products, broken mechanisms, or unhelpful customer service when attempting to resolve issues. A few individuals also noted missing items or incorrect door specifications discovered during the installation process.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as welcoming, highly... See more

Service

Reviewers mention positive feedback about service, noting that the entire process from initial consultation... See more

Product

Clients share positive opinions on product quality, noting that the new doors and worktops feel solid and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the superb workmanship... See more

Customer service

People report ambiguous experiences with customer service. Many reviewers praise the immediate communication,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We chose Dream Doors Kitchens for a kitchen facelift after reading positive reviews and were very pleased with the service. Simon, Director of Dream Doors Canterbury, clearly understood our requiremen... See more

Company replied

Rated 5 out of 5 stars

We chose Dream Doors Kitchens for a kitchen facelift, over 20 doors, and are extremely pleased with the result and service. Dream Doors Chester and Wirral, Collette and Brand, clearly understood our... See more

Company replied

Rated 5 out of 5 stars

Dream Doors refitted our kitchen with new doors and worktops. The new doors are very good quality, solid, and with soft close for the cupboards as well as the drawer fronts. The kitchen fitter worked... See more

Company replied

Rated 5 out of 5 stars

From our initial contact and meeting, through to quotation, installation and final visit we can't praise Dream Doors at Norwich high enough. The team gave fantastic service and advice and couldn't do... See more

Company replied


Company details

  1. Kitchen Renovator
  2. Kitchen supply shop

Written by the company

Dream Doors was established 20 years ago with a unique proposition to replace kitchen doors and worktops. Our award-winning service has helped us grow into a trusted brand with over 90 local showrooms nationwide. To this day, we continue to provide the same service, along with high quality kitchen appliances from stylish brands, such as Neff and Bosch. As kitchen experts we provide designs and finishes from the most modern to the more traditional styles and colours. A Dream Doors Kitchen can save you up to 50% less than a new fully fitted kitchen, by simply replacing the doors and worktops. Contact us today to start your journey on a new dream kitchen.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

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Replied to 92% of negative reviews

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4.4

All reviews

(1,094)

161 reviews in the last 12 months

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Rated 5 out of 5 stars

Dream Doors Norwich

Very impressed by Dream Doors Norwich. Professional throughout and quick to deal positively with anything that arose during the fit. Workmanship was top quality and the kitchen is stunning. The transformation exceeded our expectations and we would highly recommend anyone use Alex and his team.

29 May 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi,

Thank you for your review of Dream Doors. It is great to hear your praise for our professionalism, top quality workmanship and a stunning kitchen. We are delighted the transformation exceeded your expectations and that you would highly recommend us.

Thank you,
William

Rated 5 out of 5 stars

Thank you Luke at Dream Doors

Initial consultation was helpful regarding options re colours and styles. Useful suggestions made regarding appliances. Door samples were helpful to see colours in our north facing kitchen. At no time did I feel I was being persuaded to spend more than I was comfortable with.
Paul and Trevor went above and beyond with the fitting. Nothing was too much trouble, with the kitchen left useable and clean every evening. Quality of doors is good, pistachio colour is muted and relaxing.

30 March 2026
Unprompted review
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Reply from Dream Doors Ltd

Hi Lindsay,

Thank you for your review of Dream Doors. It is great to hear your praise for the helpful initial consultation, useful appliance suggestions, and the door samples for your north facing kitchen. We are pleased you found our team to have gone above and beyond with the fitting, leaving the kitchen usable and clean each evening, and that you are happy with the quality and the muted pistachio colour.

Thank you,
William

Rated 5 out of 5 stars

So pleased we chose Dream Doors…

So pleased we chose Dream Doors Shirley.
Excellent Customer Service from Mandy Julie and Lee .
Had the cupboards replaced . I am really pleased with the end results. Mandy and Julie were so helpful with choosing a suitable cupboard and handles to match, they had a really good choice to choose from. I was kept well informed of the delivery dates and fitting.
Lee the fitter was excellent the cupboards are perfect, he arrived on time every day and was so polite neat and tidy could not wish for better. Thank you Mandy Julie and Lee.

21 May 2026
Unprompted review
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Reply from Dream Doors Ltd

Hi,

Thank you for your review. It is great to hear your praise for our customer service and that you are really pleased with the finished cupboards. We are glad you found our team helpful, kept you informed of delivery and fitting, were punctual, and tidy throughout.

Thank you,
William

Rated 5 out of 5 stars

Expertly looked after from start to finish

At the initial stages, Alex (Manager, Norwich), gave us expert and friendly help in deciding what we wanted. No pressure to upsell and very helpful. We had Josh and Alex (a different Alex) come to install and fit everything who worked very efficiently and with professionalism. We are extremely pleased with how our kitchen now looks. The quality is excellent.

20 May 2026
Unprompted review
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Reply from Dream Doors Ltd

Hi Jillian,

Thank you for your review of Dream Doors. It is great to hear your praise for the expert, friendly advice at the start and that the installation team worked efficiently and professionally. We are delighted you are extremely pleased with how your kitchen looks and that the quality meets your expectations.

Thank you,
William

Rated 5 out of 5 stars

Dream Doors Bicester - FIVE STAR!

We used Dream Doors Bicester and Banbury. We are very impressed. From day 1, Phil and Sarah were friendly, flexible and care deeply about both the quality of their product and the customer. From design to snagging, we were impressed with their ownership. Jason, our installer, was great and friendly. There were a few small issues, as expected, but they were dealt with. Having used much larger companies, this small franchise was so much better and their ownership throughout made it an excellently-managed service. We'd use them again but no for a while as we're so happy with our replacement kitchen.

30 March 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Ben,

Thank you for your review of Dream Doors. It is great to hear your praise for the friendly, flexible approach and strong ownership throughout the process. We are pleased the team delivered a great, friendly install. We appreciate you choosing our team and are glad you are so happy with your replacement kitchen!

Thank you,
William

Rated 5 out of 5 stars

I was so glad of this facelift

The fitters told me a time they would start and they were there. They worked very hard and finished on time. They cleared up each day and respected my property. They were courteous and polite. The product is good and I have recommended Dream Doors to other people.
The only issue(I experienced) is that not everyone has the product knowledge when ordering the electrical items to accompany the installation. Manufacturers (quoted) dimensions are not always logically specific when you order. Do get Dream Doors to ratify the purchases before placing orders.

8 May 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi David,

Thank you for your review. It is great to hear your praise for the fitters arriving on time, working hard, finishing when expected, and leaving the space clean each day. We are pleased to hear you have recommended Dream Doors to others!

Thank you,
William

Rated 5 out of 5 stars

Excellent service from this company

Apart from the cabinets being in the right place, I hated my kitchen.
Dreams kitchens offered so much more than doors and worktops this coupled with Luke making suggestions after listening to my hates and ideas, a plan and quote was produced for our consideration.
There was no pushy sales tactics and we were able to refine details on our visits to the showroom.
The installation was booked to suit us and communication was generally good. The team on site were friendly and efficient, all waste was quickly taken away. We did need one replacement door but this was replaced within a few days.

6 January 2026
Unprompted review
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Reply from Dream Doors Ltd

Hi Susan,

Thank you for your review of Dream Doors. It is great to hear your praise for our service, from helpful planning and non pushy advice through to a smooth installation that suited your schedule.

Thank you,
William

Rated 5 out of 5 stars

Excellent Service

Although we have had our kitchen done 7 years ago we called in the Crayford Kent branch & Sam & Adul were extremely helpful & they sent Billy round to sort out a few minor problems absolutely first class service & would highly recommend

19 May 2026
Unprompted review
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Reply from Dream Doors Ltd

Hi Victor,

Thank you for your review of Dream Doors. It is great to hear your praise for our service, and that our team were extremely helpful. We appreciate your recommendation!

Thank you,
William

Rated 5 out of 5 stars

Excellent craftsmanship

Excellent range of options, all of high quality. No pressure selling. Installation was efficient, perfect workmanship by experienced craftsman. A great company to deal with.

11 May 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Kathryn,

Thank you for your review of Dream Doors. It is great to hear your praise for our range of high quality options, the efficient installation, and the perfect workmanship from our experienced craftsman. We are pleased to hear you appreciated that there was no pressure selling and that we were a great company to deal with.

Thank you,
William

Rated 5 out of 5 stars

Dream Doors Positive Experience

Staff in Glasgow Jordanhill Showroom are friendly ,helpful, courteous and extremely knowledgeable.
Ive had a fantastic experience with everyone concerned ,from visit to showroom, visit to my house for advice, paulo the joiner who fitted my worktop and splashbacks, the plumber who assisted and the follow through with David who came to view the work and assist with a small isuue that has arisen. This is already being attended to.
Would recommend Dream Doors to anyone thinking of a new kitchen or a kitchen makeover.. Excellent Company. Rosemary McCann

5 May 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Rosemary,

Thank you for your review of Dream Doors. It is great to hear your praise for our showroom team and the support you received from the showroom visit through to the fitting and follow up. We’re pleased to hear that you would recommend Dream Doors for a new kitchen or a kitchen makeover!

Thank you,
William

Rated 5 out of 5 stars

Great customer service.

Dream doors Canterbury were fantastic to work with, from Ian the Showroom Manger who was very helpful with different woods and colours etc; Simon who was extremely knowledgeable and efficient and lastly Archie who is a professional fitter, so glad we picked this company to do our work.

12 May 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi,

Thank you for your review of Dream Doors. It is great to hear your praise for our customer service and that you found our team helpful, knowledgeable, and professional. We are so pleased you chose Dream Doors for your kitchen and are happy with the result.

Thank you,
William

Rated 5 out of 5 stars

Lovely staff Lovely Kitchen transformation

Lovely staff. So helpful, every step of way. Couldn’t fault the fitter Tony, lovely man. Our kitchen looks amazing. Thankyou

23 March 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Jenny,

Thank you for your review of Dream Doors! It is great to hear your praise of our staff and that every step was helpful. We are so pleased to hear you found we did a great job and that your kitchen looks amazing.

Kind regards,
William

Rated 5 out of 5 stars

Great service

Great service, helpful and knowledgeable. Great kitchen worktop.

30 April 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Sharon,

Thank you for your review of Dream Doors. It is great to hear your praise of our helpful and knowledgeable team!

Thank you,
William

Rated 5 out of 5 stars

From start to finish Dream doors…

From start to finish Dream doors Canterbury were friendly, professional and helpful. The finished kitchen is like a brand new one at a fraction of the price. Michael and Archie were excellent tradesmen and went the extra mile in realligning the cabinets and overcoming the obstacles that always pop up on any installation. I'm extremely pleased with the outcome and recommend Dream doors Canterbury.

15 April 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi,

We really appreciate your sharing your review of Dream Doors! It is great to hear your praise for the friendly, professional, and helpful service from start to finish, and that the finished kitchen looks like a brand new one at a fraction of the price. We are pleased you are extremely happy with the outcome and appreciate your recommendation.

Thank you,
William

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, from visiting the showroom to job completion. Helped with choosing replacement doors for our wardrobes, with hint/tips on colour choice to suit the room type and decor.

Quality work completed, from replacement doors and new dressing table in bedroom 1 and new wardrobes, with sliding doors in bedroom 2. The workmanship was quality, also, the respect they have during the work, I.e. covering carpets, and leaving no mess.
Highly recommend.👌🏻

19 January 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Keith,

Thank you for your review of Dream Doors. It is great to hear your praise for our customer service and guidance, and that the replacement doors, dressing table and sliding wardrobes met your expectations with high quality workmanship and cleanliness. Thank you for recommending Dream Doors.

Kind regards,
William

Rated 5 out of 5 stars

The whole process from first visit to…

The whole process from first visit to completion met all our expectations

2 February 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Tony,

Thank you for sharing your review of Dream Doors! It is great to see that you've rated us five stars and found the whole process to have met expectations.

Thank you,
William

Rated 5 out of 5 stars

Highly recommend Dream Doors in …

Highly recommend Dream Doors in Northampton Rob the installer only took 2.1/2 days ,did a Fantastic job and as given it a fabulous transformation .So pleased my friend recommended them to us she had hers done last month. It was all left clean and tidy. Thank you

7 April 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Pamela,

Thank you for your review of Dream Doors. It is great to hear your praise and that the installer completed the work in 2.5 days, leaving everything clean and tidy and delivering a fantastic transformation. We appreciate your recommendation and are pleased your friend’s referral worked out so well.

Thank you,
William

Rated 5 out of 5 stars

Very happy

Lots of advice .
All was great from initial interest to completion of job . Very happy with workmen on the day and loved the end result

16 March 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Amanda,

Thank you for your review of Dream Doors. It is great to hear your praise for the advice you received and that everything went smoothly from initial interest to completion. We are very pleased you are happy and loved the end result.

Thank you,
William

Rated 1 out of 5 stars

Where do I start ,the first install…

Where do I start ,the first install date was 2nd March acutally started on the 7th April. Fitter arrives asked me what he had to do.he then asked where are the doors I dont know was my reply he then had to drive bavk to Ware to collect them. When he unpacked them he found there was two doors short so still the job not completed, I phonef the shop was promised the shop would phone me back,of course they did not. Iwould not recomend this company to any body.

8 April 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi,

Thank you for your feedback. We are sorry to hear you have had a negative experience and would look to put things right. We have requested your contact details via Trustpilot so we can investigate this for you.

Thank you,
William

Rated 5 out of 5 stars

Highly recommend this company

Amazing service from dream doors in Heswall Wirral attention to detail was amazing , great kitchen fitter Doug and could not fault Brand and Collette for making sure all went well would highly recommend this company

9 March 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Patricia,

Thank you for your review of Dream Doors. It is great to hear your praise for our attention to detail and that you would highly recommend us. We are delighted the fitter and the team made sure everything went well.

Thank you,
William

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