Dream Doors Ltd Reviews 

1,094
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 169 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and polite showroom teams for providing genuinely helpful advice, keeping everything clean, and ensuring seamless planning from start to finish. People are extremely pleased with the superb quality of the products, beautiful finishes, and the exceptional workmanship delivered by hardworking installation experts. Some reviewers were not happy with communication gaps, missing updates, or receiving incorrect product specifications during their home improvement projects. A few consumers also mentioned experiencing frustrating issues with damaged parts and slow responses from customer service when trying to resolve complaints.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as true professionals who are always on time,... See more

Service

Users describe positive interactions with service, highlighting exceptional professionalism, helpful advice,... See more

Product

Reviewers mention positive feedback about product quality, noting that items look stunning and feel solid.... See more

Quality

Customers had positive experiences with quality, highlighting solid materials, beautiful finishes, and... See more

Customer service

Clients share ambiguous opinions on customer service. While many reviewers highlight immediate communication,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We chose Dream Doors Kitchens for a kitchen facelift after reading positive reviews and were very pleased with the service. Simon, Director of Dream Doors Canterbury, clearly understood our requiremen... See more

Company replied

Rated 5 out of 5 stars

Dream Doors Lincoln. True Professionals, Mirelle and Tony in the showroom/ phone- always welcoming. Scott who planned and designed showing product knowledge, politeness and patience and far fro... See more

Company replied

Rated 5 out of 5 stars

Dream Doors refitted our kitchen with new doors and worktops. The new doors are very good quality, solid, and with soft close for the cupboards as well as the drawer fronts. The kitchen fitter worked... See more

Company replied

Rated 5 out of 5 stars

We chose Dream Doors Kitchens for a kitchen facelift, over 20 doors, and are extremely pleased with the result and service. Dream Doors Chester and Wirral, Collette and Brand, clearly understood our... See more

Company replied


Company details

  1. Kitchen Renovator
  2. Kitchen supply shop

Written by the company

Dream Doors was established 20 years ago with a unique proposition to replace kitchen doors and worktops. Our award-winning service has helped us grow into a trusted brand with over 90 local showrooms nationwide. To this day, we continue to provide the same service, along with high quality kitchen appliances from stylish brands, such as Neff and Bosch. As kitchen experts we provide designs and finishes from the most modern to the more traditional styles and colours. A Dream Doors Kitchen can save you up to 50% less than a new fully fitted kitchen, by simply replacing the doors and worktops. Contact us today to start your journey on a new dream kitchen.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

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Replied to 92% of negative reviews

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4.4

All reviews

(1,094)

161 reviews in the last 12 months

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Rated 5 out of 5 stars

Croydon & Bromley Showroom.

Croydon & Bromley Showroom.

Lovely looking good quality kitchen!

Polite and helpful staff who clear up after every visit.

Simple appointment and selection process with sensible installation timelines.

Very pleased.

26 March 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Laurence,

Thank you for your review of Dream Doors. It is great to hear your praise for the good looking high quality kitchen, and that our staff were polite, helpful, and left things tidy after each visit. We are also pleased the appointment and selection process felt simple and the installation timelines were sensible.

Thank you,
William

Rated 5 out of 5 stars

Great Kitchen Makeover

Dreamdoors team are so professional and nothing was too much trouble for them. The workmen were polite and punctual. They were very clean and tidy and carried out a top rate job. We were so pleased with the finished kitchen it looks beautiful.
Would highly recommend if you want a kitchen makeover at a competitive price.

6 March 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Nicola,

Thank you for your review of Dream Doors. It is great to hear your praise for our professionalism, punctuality, cleanliness, and the quality of the finished kitchen. We are delighted you are so pleased with the result and appreciate your recommendation.

Thank you,
William

Rated 5 out of 5 stars

Brilliant service from start to finish.

Brilliant service from start to finish.
All staff from office to fitter excellent. Neal’s work is first class.
Cannot speak highly enough of them.
Would definitely recommend them
Would definitely use them again for other jobs I may have.
Pam Dawlish Warren

19 March 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Pam,

Thank you for your review of Dream Doors. It is great to hear your praise for our service from start to finish and that all staff were excellent. We are delighted to hear that you would recommend us and use us again.

Thank you,
William

Rated 5 out of 5 stars

A great job by Dream Doors Ipswich.

Rather old-fashioned shower-room cabinets replaced in a day by Josh and the Ipswich team. The room is now much more bright and modern. Very reasonably priced, and a problem-free installation by Steve. Thoroughly recommended.

19 March 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Peter,

Thank you for your review of Dream Doors. It is great to hear your praise for the quick, problem-free installation. We appreciate your recommendation and that you found the work reasonably priced.

Thank you,
William

Rated 5 out of 5 stars

Above and beyond!

Extremely helpful, Dream Doors in Horley, Surrey went above and beyond just fitting new cupboard doors!

From downloading a brochure to completed kitchen the process took under 2 months. Everyone involved in the process was helpful advising alternative suggestions if what we wanted wasn't possible.

I said I wanted a hidden pull out cutlery drawer which they'd not heard about before but they did some research and found just what I wanted.

In addition to doors they fitted sides to cupboards, even moving a couple of cupboards to accommodate. We had a new tap, new oven and they built me a new, fully fitted cupboard and a shelf.

Because our integrated washing machine wasn't fitted as tidily as the kitchen fitter wanted, he pulled out another appliance, tidied the hoses and refitted both so they are now flush with each other.

I really could not fault their level of service.

20 March 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Deborah,

Thank you for your review of Dream Doors. It is great to hear your praise for the team going above and beyond, completing the project in under two months and finding solutions like the hidden pull out cutlery drawer. We are pleased the extra adjustments, new tap, oven, fitted cupboard and shelving, and the care taken to make appliances sit flush met your expectations.

Thank you,
William

Rated 5 out of 5 stars

Excellent service

Excellent service from the point of enquiry through to completion of our kitchen. The fitters worked non stop without taking a break. The quality of the doors and worktops is first class. All rubbish was collected on a daily basis and we are delighted with the end result.

19 February 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Julia,

Thank you for your review. It is great to hear your praise for the service from enquiry to completion, and that the fitters worked continuously and left the area tidy. We are pleased you are delighted with the quality of the doors, worktops, and the finished kitchen.

Thank you,
William

Rated 5 out of 5 stars

Just had my work tops done brilliant…

Just had my work tops done brilliant very quick from start to finish in a week great communication exerlent work very professional very polite would definitely recommend

23 February 2026
Unprompted review
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Reply from Dream Doors Ltd

Hi Elaine,

Thank you for your review of Dream Doors! We are delighted to hear your worktops were completed quickly, with great communication and excellent, professional, and polite workmanship. Thank you for recommending us.

Kind regards,
William

Rated 1 out of 5 stars

Dream Doors disappointment

We have an ongoing dispute with Dream Doors South East London. The worktop supplied has breaks in the laminate on the edges in several different places after only 6 months and we insist that there must be a manufacturing fault. Having dealt with them and their head office over 3 months they and the supplier insist that the fault is with impact damage and are unwilling to remedy the situation. Our previous worktop lasted 15 years without any defects in the laminate, so we insist that the worktop supplied is sub-standard, especially as they are expensive. Even with normal wear and tear it ought to last several years. I wil not be recommending them to anyone else and will refer them to Trading Standards.
As a separate issue, we pointed out that the handles fitted to the drawers were different from those on the doors. They never came back to us! Once they have your money they don't want to know.
UPDATE 20th March 2026.
As I expected the mysterious William has been predictably silent despite asking for my contact details following this review. It confirms my statement that once Dream Doors have your money they don't have any interest in any ligitimate complaints. We still maintain that we have been sold an inferior worktop which doesn't match the standards they advertise on their website. They refer back to the supplier but don't take any responsibility for products they have sold as the retailer. So unless we go to a solicitor or small claims court they have no interest in our complaint.

16 March 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Iain,

Thank you for your feedback. I am sorry to hear you are dissatisfied and for the inconvenience this has caused.

We take reports like this seriously. I have requested your contact details via Trustpilot so we can investigate the issues and work toward a resolution.

Kind regards,
William

Rated 5 out of 5 stars

Dream Doors Bristol, what a team!

Dream Doors Bristol, what a team - Get ready for excellence.
Simon, the loveliest human with such kindness and care, took my initial enquiry straight to appointment with ease.
Eva and Paul, design team, I consider myself a budding interior designer, with 3 successful rooms under my belt but thank goodness for this talented duo, a whammy of a faux pas I was about to commit and superb design adds I hadn’t thought of, best wine rack in the land!
Steve, only a phone call away for everyone, he has our backs.
Dave and Terry fitted my white glass splash back, such skill and what a thing of beauty that is.
My kitchen miracle by Stuart, it's actually magic wand stuff, a mere example, my new granite sink didn't fit into my expensive existing quartz counter, painstakingly, he persevered reducing the edges of the sink with a calm confidence and a bloody finger, outstanding, it took a while to sink in!
Let's not forget Joe, super helpful, electrician, he would not give up on my socket, it was looking bleak - solved!
My kitchen is stunning and in just over 4 days- I'II say it again, what a team, thank you all, Dream Team Bristol! 👏🫶

14 February 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Anna,

Thank you for your review. We are delighted to hear your kitchen transformation went so smoothly and that our team made the process easy, creative, and professional. It is great to know you are pleased with the design input, the fitting work, and the final result. Enjoy your stunning new kitchen and thank you for choosing Dream Doors.

Thank you,
William

Rated 5 out of 5 stars

It was a pleasure to deal with Colette…

It was a pleasure to deal with Colette and Brand. on our first meeting all was explained about what would happen . We made our choice of worktop and sink, they were fitted by 2 very competent fitters exactly how we expected and we were promised.Excellent service and quality.

2 March 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Peter,

Thank you for your review of Dream Doors. We are pleased the team explained everything clearly, and that your worktop and sink were fitted exactly as expected. It is great to hear you found the service and quality excellent.

Thank you,
William

Rated 5 out of 5 stars

Great service from start to finish

Great service from design to post-completion. Great value for money. High quality product at a very competitive price. Lots of choice.

10 March 2026
Unprompted review
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Reply from Dream Doors Ltd

Hi Gareth,

Thank you for your review. We are pleased to hear you received great service from design through to post completion and that you found our product high quality, great value, and competitively priced with lots of choice.

Thank you,
William

Rated 5 out of 5 stars

Excellent workmanship

Excellent workmanship, and very good at problem solving. Always on time, and did a full days work with a smile. Tidied up after themselves each day. Would highly recommend Dream Doors with Michael and Archie doing the work, and Simon doing a terrific plan initially.

28 February 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Judith,

Thank you for your review of Dream Doors. We are pleased to hear you found the workmanship excellent, that the team were punctual, tidy, and good at problem solving. It is great to know the work was completed with a smile and that you would highly recommend Dream Doors.

Thank you,
William

Rated 5 out of 5 stars

Great results

Very happy with the work done by this company. Very professional and nice people. Would certainly recommend them. Now have a beautiful kitchen and in only 2 days! Very impressed.

25 February 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Annie,

Thank you for your review of Dream Doors. We are delighted to hear you are very happy with the work and found our team professional and pleasant. It is great to know your kitchen looks beautiful and was completed in just two days. We appreciate your recommendation.

Thank you,
William

Rated 5 out of 5 stars

Chris at Cardiff Dream Doors was…

Chris at Cardiff Dream Doors was extremely friendly and professional. His quote for my kitchen makeover wasn't the cheapest but he was so efficient and instilled confidence and that's why I went with his company over the other cheaper ones and I wasn't disappointed..... Liam and Sean did a superb job on fitting my new cabinets and replacement doors and cleaned up after themselves. They were a pleasure to have around and worked so hard to make sure everything fitted well with the very uneven walls in my house. The aftercare was also great. The next day another team arrived to remove all my old kitchen to be disposed of. So much better than another company that told me I'd have to dispose of my old kitchen myself! You get what you pay for and I can highly recommend Chris and his team. Chris also came to have a look at the finished job a few days later and to check that I was happy with everything. I am and have already been recommending Chris and his team to friends. Thank you.

18 February 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Alyson,

Thank you for your review of Dream Doors. We are pleased to hear you found the team were friendly, professional and efficient, and that the fitter did a superb job fitting your new cabinets and replacement doors despite uneven walls. It is great the aftercare and removal of your old kitchen met your expectations. We appreciate your recommendation and are glad you are happy with the finished job.

Thank you,
William

Rated 1 out of 5 stars

Nightmare

The Dream Doors experience for us has been awful and despite being contacted by Dream Doors head office after the Dream Doors franchise we used went into liquidation without completing our work being finished satisfactorily we still wait for completion! The dishwasher is not secured to the work surface so every time the door is opened the whole machine moves which is not good at all. I contacted Dream Doors head office and eventually we were contacted by a member of the management team who promised to get this all sorted, I estimate this was a month ago and apart from an email nothing further has progressed, they say they can’t find anyone who can secure the dishwasher which I find unbelievable, it was suggested that we try to find someone but if a professional cannot how do they expect us to do so. The franchisee that went into liquidation did so after we paid in full to get the job completed! I would not suggest anyone make the same mistake I did .

15 December 2025
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Robert,

Thank you for your feedback. I am sorry to hear you remain unsatisfied and for the inconvenience this has caused. I have requested your contact details via Trustpilot so we can investigate and work to resolve the outstanding issues.

Thank you,
William

Rated 5 out of 5 stars

A Huge Thank you to Chris Jo & the…

A Huge Thank you to Chris Jo & the Dream Doors team Warrington. It’s been a pleasure having you work on our kitchen. Superb workmanship from Tom our fitter, absolute gem. Very conscientious tidy and professional. We are delighted by the transformation and would recommend Dream Doors if you are looking to upgrade your kitchen.
Jeanette Dave Great Sankey

25 February 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi David,

Thank you for your review of Dream Doors. We are delighted to hear you found our workmanship superb and that the fitter was conscientious, tidy and professional. It is great to know you are pleased with the transformation and would recommend Dream Doors.

Thank you,
William

Rated 5 out of 5 stars

Very high-quality product

Very high-quality product, installation was top-notch and very happy with overall finish

24 February 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Mrs Barlow,

Thank you for your review of Dream Doors. We are delighted to hear you found the product very high quality and are happy with the overall finish.

Thank you,
William

Rated 5 out of 5 stars

Excellent Service and Outstanding…

Excellent Service and Outstanding Finish – Highly Recommended

I recently had my kitchen doors replaced by Dream Doors Sandbach, along with two new cupboards to complement the existing layout. All exposed surfaces were perfectly colour matched, and the kickboards and pelmets were replaced to complete the look.

I also required a follow-up service visit, which was handled very efficiently and without any fuss. The responsiveness throughout the whole process has been faultless.

The quality of the fittings has exceeded my expectations. The finish is excellent and truly looks like a completely new kitchen, but at a fraction of the cost of a full replacement. I’m confident the materials will prove to be durable and long-lasting.

Everyone involved has been friendly, courteous, and professional. The whole experience was reliable and completely stress-free from start to finish.

I would highly recommend Dream Doors in Sandbach to anyone considering replacing their kitchen doors, especially if you already have good condition carcasses and want to avoid the expense and disruption of a brand-new kitchen.

Thank you especially to Mike, Dave and everyone at Dream Doors Sandbach

24 February 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Suzanne,

Thank you for your review. We are delighted to hear the colour matching, kickboards and pelmets completed the look and that the follow-up visit was handled efficiently. It is great to know the quality of the fittings exceeded your expectations and that the finish makes the kitchen feel like new at a fraction of the cost.

We appreciate your comments about our team's friendliness, professionalism and responsiveness throughout the process. Thank you for recommending Dream Doors and for taking the time to share your experience.

Kind regards,
William

Rated 5 out of 5 stars

The service was excellent from…

The service was excellent from beginning to finish. Very helpful when deciding our doors, worktop & splashback. Aaron, the fitter was very good. His attention to detail & finish were excellent & he was mindful of our needs during the process. I would fully recommend Dream Doors to anyone considering a new kitchen.

9 February 2026
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi Susan,

Thank you for your review. We are delighted to hear the service was excellent from beginning to finish and that you found our team helpful when choosing doors, worktops, and splashbacks. It is great to hear the fitter’s attention to detail and finish met your expectations. We appreciate your recommendation of Dream Doors.

Thank you,
William

Rated 5 out of 5 stars

We received very good customer service…

We received very good customer service from our local branch from the moment we first stepped into the shop. They were welcoming, helpful and professional throughout. We’re very happy with how the work surface turned out and a couple of small issues were dealt with promptly and efficiently. A very positive experience from start to finish.

12 June 2025
Unprompted review
Dream Doors Ltd logo

Reply from Dream Doors Ltd

Hi,

Thank you for your review of Dream Doors! We are pleased to hear you received very good customer service from the moment you stepped into the shop and found our team welcoming, helpful and professional throughout. It is great to know you are very happy with the work surface and that the small issues were dealt with promptly and efficiently. Thank you for sharing your positive experience from start to finish.

Thank you,
William

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