DreamHost Reviews 7,991

Excellent, kind, fast customer service.

DreamHost has hosted my blog site and managed my domain email addresses for several years. Usually all is well, but when I report any glitch, customer support is quick to respond courteously. Recently I received repeated email messages about unauthorized attempts to reset the WordPress admin password. I asked support about it and received explicit instructions and security tips from Arnold. The problem was quickly resolved. Thanks.

I’ve been waiting almost two weeks for DreamHost’s technical support to fix my web hosting account. I used Remixer to design a few sites and it now has me locked out of all my websites with no ability to edit them or make any changes. I can’t seem to get anyone to give me any answers other than they don’t know and the remixer platform is new.

The folks at dreamhost proactively let me know that an upgrade to newer hardware was available and would be beneficial for our site. After we approve the upgrade, they took care of the ugrade which went smoothly and was completed quickly.

I’ve been with DreamHost for over 10 years, and in that time I’ve only needed to contact support once or twice. Back then, responses could take a while, which I put down to a growing company.

Yesterday, I made a serious mistake — I accidentally deleted a client’s production domain, thinking it was no longer in use. Completely my fault.

The client’s support team reached out to DreamHost, and within 15 minutes they had forwarded the request to me. I attempted to restore the DNS records myself, but because the domain was already in a deletion state, I couldn’t do anything.

I then contacted DreamHost support directly, provided the correct records, and within minutes they had restored the domain back to a fully working production state.

I was genuinely blown away by the speed, professionalism, and lack of back-and-forth. No fuss, no delays — just a quick, effective resolution to a potentially major issue.

It’s incredibly reassuring to know they’ve got my back when it matters most.

I highly recommend DreamHost to anyone looking for reliable, battle-tested hosting with fast, no-nonsense support.

Thanks again,
Kevin Mohi

The DreamHost team quickly helped us with site problems and went the extra mile to troubleshoot problems and get us up and running again.

I managed to create a problem with our server and database connection myself. I contacted Dreamhost and they fixed my error within a few minutes. Excellent service!

DreamHost has really great support—quick to respond, easy to deal with, and they actually know how to fix things.

We recently migrated our site over to WordPress and eventually decided to move hosting over to DreamHost. Our experience with them has been excellent.

Unfortunately, due to an outdated theme, our site was hacked and a few pages were displaying an international gambling site. We signed up for ProCare services to eliminate all the malware. It took a few swings and a very deep inspection of all our code. But they figured it out. Their communications throughout that stressful time were outstanding and we always knew what was happening.

I'd highly recommend DreamHost for your hosting services, especially for small and medium-sized businesses.

DreamHost is an amazing platform with excellent customer service and tech support. Our team at Hope and Healing for Heroes could not be happier with the amazing support and professional level services over the years. Thank you!

Dreamhost hosts our non-profit domain and website. They have been very supportive of our non-profit and built a fabulous website which captures the non-profit purpose.

Excellent excellent excellent! Fast response and accurate info to help me with a WP issue.

I have used their service many times and have always been 100% happy (and surprised). They have always done a great job, and based on my experiences with other companies, they far exceeded what I expected. I am happy with Dreamhost in ALL respects.

Dreamhost technical support has always gone way above and beyond to help me. Their techs seem to love solving problems and being helpful - for instance, they've helped me with testing and configuration of my Wordpress website when I was running the open source version and hadn't purchased the Wordpress support plan - don't tell their bosses!

Every time I interact with Dreamhost support I am delighted with the technical acumen and customer service. They consistently handle any issue I need help with in a single email. This level of expertise and customer service is so rare these days. I'm a huge fan of both the Dreamhost platform and customer service team.

A relatively tricky set of problems with two programs, the old, by now, unsupported Adobe Dreamweaver, my Website builder, and FileZilla, which had become my workaround utility to step in, where Dreamweaver no longer provided up- or download capability. These sort of problems require additional eyeballs and minds to analyze. I much appreciated the enthusiastic help provided by the DreamHost Tech Support Team. They stayed in touch, checked and used my screen grabs to help solve the issue in short order. We managed to get me back into the file up and download business with FileZilla in a few days. That's sufficient for my needs. They were understanding and friendly and put their valuable time and experience to work, leaving me a happy customer. I can't ask for more than that.

Support resolve problem reference permission folders and files in my site Wordpress

Support staff is very quick to respond and help resolve specific issues.

The DreamHost team always walks me through whatever scenario I need help with. Solid response time and always friendly.