The Abingdon Team put us the sleep match machine and then took the time to explain our options and letting us try as many bed options as we wanted. We found this very professional and really customer... See more
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Excellent service when looking to buy a new bed and mattress. John was extremely helpful and explained differences in various of both which I looked at. Arranged quick delivery and I am very happy wi... See more
We needed two mattresses nd chose Dreams s we had previously dealt with them. The mattress selection machine was introduced. It advised Medium grade which is the same as our current mattresses... See more
What a lovely store! (Abingdon Oxon) Clean and bright, lots of information given on individual beds. The member of staff that looked after us (John) was lovely. Professional, knowledgable, friendly an... See more
Company details
- #20 of 114 best companies in Bed shop
- #8 of 86 best companies in Bedding Shop
- #37 of 220 best companies in Bedroom furniture shop
- #15 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Fairacres Retail Park, OX14 1BS, Abingdon, United Kingdom
- 01235 611536
4.7
Excellent
168 reviews
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very helpful and friendly from walking…
very helpful and friendly from walking into shop to delivery
30 May 2026
The delivery team were very efficient…
The delivery team were very efficient and communicated at every point about my order. They were on time and very professional, Michael and Rado were fantastic
23 May 2026
Excellent service when looking to buy a…
Excellent service when looking to buy a new bed and mattress. John was extremely helpful and explained differences in various of both which I looked at. Arranged quick delivery and I am very happy with my purchases.
6 April 2026
very knowledgble
2 November 2025
Very helpful assistant in the shop
Very helpful assistant in the shop, helping me choose the right bed. Delivered on time and old mattress taken away. Easy and efficient.
4 April 2026
Delightful
Great in store, knowledge, didn’t pressure me into buying, and was very helpful, got a free travel pillow and delivery was perfect
1 April 2026
Excellent staff at the Abingdon store
Excellent staff at the Abingdon store, especially Ryan who dealt with us.
A pleasurable time spent there choosing our new mattress. Can recommend.
27 February 2026
Unprompted review
Good service in the shop
Good service in the shop. The delivery guys were amazing. Delivered on time kept me informed. Thank you to all at Dreams
15 February 2026
The helpful sales assistant was great…
The helpful sales assistant was great very helpful and let us choose in our own time not pushy
30 January 2026
Our new bed is fantastic the silent…
Our new bed is fantastic the silent night mattress is so comfortable no more back pain, we paid for the bed to be set up done in 30 minutes would definitely recommend Dreams
23 January 2026
Excellent service, great product
Excellent delivery, exactly when they said they’d come. Very friendly and helpful. Even wore shoe coverings when coming into the lounge even though I said they’d didn’t need to! Lovely bed and comfortable mattress.
25 January 2026
Helpful, professional staff at all times.
From the moment we walked in the store to choose our beds, to the moment they were delivered. Everyone was very helpful and professional.
15 January 2026
A good service over all
A good service. However the promised green bag for the old mattress did not arrive by post as we had been told.. if it’s does not arrive the delivery van will have one. I’m sorry to say we did not receive a bag by post. The delivery staff did not have any. The took the old mattress in any case… why not give the customer one when they purchase the mattress?
23 January 2026
Lovely bedside cabinets and delivered…
Lovely bedside cabinets and delivered by polite professionals... and on time.
15 January 2026
Quick and easy visit
Quick and easy visit, the sleep match machine was massive help in choosing our mattress, when we came to order the mattress the process was quick and easy and we got our mattress for a discounted price aswell
2 January 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Still waiting for a good night sleep…
Still waiting for a good night sleep due to long wait for exchange mattress
12 December 2025
Reply from Dreams - Abingdon
Good morning Maureen,
Thank you for your recent review.
I am sorry to hear that you are waiting for your exchange.
We have contacted you today to discuss this further and look forward to hearing from you.
Kind Regards,
Wayne
Sweet dreams
From the experience I received at my local Dreams store and Fernando the sales person to the best night’s sleep I have experienced in a long time. So happy to wake up with no aches or pains in my back and neck. Thank you Dreams.
1 November 2025
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