Fantastic services. We were attended by Rob at Cribbs Causeway outlet. He led us for analyse machine, test out each mattress and listen to us.
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Rod was welcoming and friendly. He listened and made recommendations helping us find the product we needed. He then went through the ordering process and it was all very quick.
Delivery on time & taken to room. We put the bed together which was easyEXCEPT for connecting the divan bases - the plastic u clips seemed flimsy (why not metal?) & the book illustration as to whe... See more
I met a lovely gentleman called Rod at Dream Cribs, Causeway, Bristol. He made me feel very welcome, offered me a drink, and took the time to show me around. He showed me a machines and different ma... See more
Company details
- #44 of 116 best companies in Bed shop
- #30 of 85 best companies in Bedding Shop
- #82 of 227 best companies in Bedroom furniture shop
- #30 of 84 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 1B Centaurus Retail Park, BS34 5TS, Bristol, United Kingdom
- 01172447320
4.9
Excellent
327 reviews
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Great service in store and delivery was…
Great service in store and delivery was on time quick and efficient
24 November 2024
Delivery on time & friendly
Delivery on time & friendly, helpful staff. Sofabed set up & information given on how to work it. Very comfy to sit or lie on. Looks really lovely in room.
Helpful staff in shop with details of various sofabeds.
22 November 2024
Very informative .
17 November 2024
Excellent service and product.
The assistant was very attentive and informative, ensuring all my queries were dealt with and helping me to make the right choice of mattress. The mattress is very comfortable - I'm very happy with it.
25 August 2024
Excellent customer service
Excellent customer service, Danny was extremely informative and patient. Made the whole purchasing process stress free and pleasant .
2 November 2024
Prompt and efficient
The delivery team were prompt, courteous and very efficient. I received a call letting me know when to expect them. They were on time. They removed the old mattresses and installed the new ones in record time. So helpful! Excellent. Still getting used to the beds but so far so good.
1 November 2024
Friendly welcome
Friendly welcome, left to look & make decisions, information when needed. Helpful & respectful, couldn’t have asked for more thank you Gareth.
25 October 2024
Great work!
Chad was great! Swift and they were really great setting up. In the shop the purchase was easy and straight forward and the staff gave excellent candid advice.
12 October 2024
What's not to like??
They turned up when they said they would. They took everything upstairs like they said they would. They didn't leave scuff marks on the walls or ceilings. They were polite and used their overshoes. What's not to like??
4 October 2024
We were very pleased with the customer…
We were very pleased with the customer service in shop, the bed itself, the delivery and delivery men. Would highly recommend.
13 October 2024
New mattress was easy to order and…
New mattress was easy to order and delivery came on time and the new mattress was put in place in minutes and the the old one taken away, a great job all round
5 October 2024
Paying out wasnt all bad!!
Fully covered in the questions previously answered.
6 October 2024
Unprompted review
Really friendly staff, great bed purchased.
Really friendly staff that helped us towards a great purchase. The bed is exactly what we wanted, maximising storage and comfort.
5 October 2024
Very helpful professional approach by…
Very helpful professional approach by Ron the salesman from the moment I walked into the store. He was knowledgeable, asked what I was looking for and directed me to the bed and mattress that matched my requirement. Delivery was very prompt and we now have a very comfortable bed.
4 October 2024
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