Bought a new bed from Dreams it is really well made and I am so happy with it I now have a comfortable good nights sleep. The customer services e was great right from buying where the staff knew every... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great customer service. The item then arrived smoothly and as scheduled and my son is now having a really great sleep on his new purchase. Would highly recommend Dreams for dreaming. Thanks again a... See more
The assistant was very helpful,and we choose a mattress which was delivered on time by driver,he said to leave mattress for two hours before making up which I did .Husband and myself never slept all n... See more
This is the third time we have used Dreams Clydebank and the people in the store couldn't be more helpful. Choosing a bed is tricky and the staff know how to be helpful without interfering! The who... See more
Company details
- #42 of 116 best companies in Bed shop
- #30 of 87 best companies in Bedding Shop
- #79 of 229 best companies in Bedroom furniture shop
- #29 of 87 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 8 Clyde Retail Park, G81 2XA, Clydebank, United Kingdom
- 01419 528709
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks to the brilliant staff at dreams…
Thanks to the brilliant staff at dreams my dad is sleeping like a baby excellent and friendly sales personnel delivered promptly and the the guys wore shoe coverings were polite removed old bed assembled new bed in and out in half an hour cannot fault this company at all
Great buy
My new mattress is amazing and such a great price. Customer service brilliant.
It is so so good
It's been so confy chillin
Top service.
Top service.
Put on the machine to test how my body is and how I sleep.
Found the perfect mattress on my first go.
Did try others and actually more expensive ones but it got it bang on from the get go.
Woman serving me couldn't of been more helpful and more accurate with everything.
Sorted me out a great deal and sharp delivery.
The 2 boy's that brought ned were…
The 2 boy's that brought ned were brilliant covered there shoes before coming in to house
Great service lovely new bed and…
Great service lovely new bed and mattress. Delivered on the date that I chosen 👍🏻
Definitely recommend this place if you are looking for a new bed.
Very knowledgeable and friendly staff
Excellent from order to delivery.
From the moment I went into the store the customer service was excellent. The follow up on the delivery schedule and the delivery itself was also faultless.
Arrived ontime
Very helpful staff in Clydebank…
Very helpful staff in Clydebank depot.They helped us to find the exact bed and mattress plus very comfortable pillows.The bed was delivered within 10 days.We managed to self assembly the divan bed.Easy with clear instructions.Very pleased 😀
Buy cheap buy twice.
All i can say is you get what you pay for. Had great service from dreams and i hope it continues as i have a 10year warranty with my purchase.
Choosing a new mattress. The efficiency of the salesperson Abbie…
The efficiency of the salesperson Abbie at the Dreams showroom in Clydebank was second to none and helped us easily to decide on a king-sizrd mattress.
Great service from shop to delivery…
Great service from shop to delivery certainly be back
Excellent service
I recently purchased a mattress from Dreams and I couldn't be happier with my experience. From the moment I placed my order, the process was seamless and stress-free. The delivery team was prompt, friendly, and professional - they even took the time to set up my new mattress and remove my old one. The mattress itself is incredibly comfortable and has exceeded my expectations in terms of quality and value. I've been sleeping like a baby ever since it arrived! Overall, I highly recommend Dreams for anyone in the market for a new mattress. Thank you for the excellent service!
From viewing to buying then delivery…
From viewing to buying then delivery and assembly everyone was professional and courteous and I’m delighted with the product.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







